A while ago, in the middle of June, I moved over to Malta with my fiance. While we were looking for an apartment we had to stay at a number of hotels. This one was by far the worse - not so much for their ammenities, but for the service of the staff. Looking online we managed to find this hotel and find a room that was in a decent price. We headed to the hotel and after a brief discussion with the receptionist, while he pretended to look for a free room on the computer (I was standing right next to him and could see that he was just moving the mouse around, never clicking on typing anything..) he refused to accept the offer that we had seen online and tried to charge us almost double the amount of the offer. Thanking him for this time, we stepped outside, and went online, booked the room online and went back in with a ready booked room.
The receptionist was obviously (?) not pleased and he made sure to show it. Grunting and almost in a reluctant way, he handed us the keys for the room went back to reading his newpaper and we headed up to our hotel room.
When we got up there, the sliding shower door was broken and quite hazardous, especially in combination with the wet water that was leaking everywhere when the shower head ran.
The balcony had a lovely view, but the damaged walls and unsteady railing made the 20-30 meter distance to the road look really dangerous.
We decided to just rest and end the day there and everything went well.
The next day, while checking out, the receptionist, a different one, was informed about what happened the day before, and instead of actually apologizing, they demanded that we never do that again (book online instead of there..) and bid us farewell.
Would never get a room there again, nor would I ever recommend this place to any of my friends and relatives.
- Official Description (provided by the hotel):
- St Julians Bay Hotel Malta is a modern three star hotel fantastically situated on the seafront of St Julians Promenade, a short distance to the popular night spot Paceville as well as a short walk to Sliema Centre. The hotel has 85 rooms including 15 seafront balcony rooms with exquisite sea views. All rooms have a private bathroom or shower, finished in a modern style and to high standards. The hotel is complimented by a lovely lounge with an internet cafe and free WIFI is offered throughout the hotel. Guest rooms at St Julian's Bay Hotel, are individually decorated in soft colour tones with complementing soft furnishings and artwork. Elegant in style, with modern wood furnishings, rooms at St Julians Bay Hotel are airy, comfortable and functional with single, twin or double beds, large work area and desk. You will find quality features in all rooms including free WIFI, TV with satellite, room safe as well as air-conditioning. ... more less
- Reservation Options:
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- Also Known As:
- St Julians Bay Hotel
- St. Julian's Bay Hotel Malta