We found the quality of food really disappointing, certainly compared with the HRC London (the only other one I have been to). I had to return a cob salad because the chicken tasted simply awful, and my daughter was given the wrong accompaniement first time ( mashed potato instead of fries) with a very lacklustre bit of salmon. To be fair, the manager did not delay in apologising and sending me a differnt meal without quibble, though the approach clearly did not feed through to the staff as the bill then wrongly contained charges for both main meals including the one I had returned. The interior of the cafe is nicely presented but the outside seating is a bit bleak. Overall not quite what I'd like to expect from the franchise - it would be nice to think they will take note and improve things a bit.
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