Most Briton’s will understand the phrase, “it does exactly what it says on the tin” and the same can be applied to the George Hotel, save for one important area, the 'in-house' Italian restaurant; more about that later!
Returning to the Hotel for a moment, I would say it has many fine attributes. These include the rooftop terrace and swimming pool [which although far too cold to use in February] would definitely be an asset on a scorching hot summer day. Also, the rooms are spacious and the one my wife and me were allocated included two queen size beds, great if one of you snores as in my case! The breakfast too was good with plenty of selection though it was noticeable that when there are fewer guests the buffet disappears in favour of ‘order through the waitresses’; not so good if you want to go back for an extra piece of bacon!
The indoor swimming pool is fine though I would argue the water temperature should be a degree or two higher. The adjacent Jacuzzi was good and had enough space for
4 -5 adults.
In terms of location, the hotel is situated in a back street amongst many bars and restaurants. If you stray a bit further you will end up in a rather ‘seedy’ area which may well suite the younger generation but not, I would argue, anyone who is at the other end of the age spectrum. Just up the road from the hotel are the many bus stops with buses that will take you all over the island. Make sure you buy a weekly ticket for 6.50 euro’s which will give you unlimited travel anywhere.
Now to the in-house restaurant that purports to offer genuine Italian cuisine. My wife and me went there on the first night of our 14 night stay. I won’t go into the specifics here but suffice to say that I refused to pay the bill. The following morning I spoke to reception who advised that the charge had not been applied to my room account which I thought was fair enough. You can imagine my surprise when, some 10 days later, my wife and me were approached by the hotels operations manager who wanted to know why we felt it necessary to decline payment. He is now dealing with this internally and he agreed with us that we shouldn’t have had the experience we did. However, he did advise us that the two beers we had would remain on the bill which, frankly, I thought was a bit petty and not conducive to customer satisfaction. Our only other gripe is that the hotel does not offer any form of draft beer or lager and has a poor choice of bottle beers at over inflated prices.
What this actually meant for the hotel is that we took our custom elsewhere for the remainder of our stay so they have missed out on a sizeable spend which went to the adjacent Valentina Hotel and their Avenue restaurant just 50 or so metres away. Please see my appraisal of the Valentina Hotel because the difference between the hotels is stark!
Finally, I should add that two reception staff at the George were very helpful to us namely Laura and Edgars and Maryanne [who was in charge at breakfast] was delightful. These were genuinely nice people who tried their best to help their clients but it seems to me that their hands are tied by management rules and protocols. With regards to 'penny-pinching', I feel that charging 10 euro’s per hour for extended check-out i.e. for those with late flights is excessive as is the 23 euro charge for a taxi to the airport; the Valentina’s charge by contrast is just 17 euro’s!
So the question is, would my wife and me return to the George Hotel? The answer is regrettably no; on our next trip to Malta will be heading straight for the Valentina Hotel!
- Official Description (provided by the hotel):
- The George is located in the heart of Paceville St.Julians, the foremost entertainment and leisure area on the island. Just a short stroll away from the sandy beach at St.George’s Bay. ... more less
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- Also Known As:
- The George Hotel Malta