We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Far away from our expectations-Nice hotel but not ready yet”
Review of The George Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The George Hotel
Ranked #11 of 33 Hotels in Saint Julian's
Certificate of Excellence
Reviewed 12 September 2010

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank PrincessAndri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 15 September 2010

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,237)
Traveller rating
Traveller type
Time of year
Language

851 - 857 of 1,238 reviews

Reviewed 12 September 2010

We saw this hotel advertised in the Lonely Planet travel magazine, and made use of their special offer of a free upgrade to a Junior Suite. When booking, the service from the sales manager Caroline was exemplary, and she even came to meet us when we arrived.

The hotel has huge potential - the rooms are finished to a high standard, the public spaces are great, and the pool areas are an excellent feature of the hotel. Yet the rooms gave us the impression that style had been favoured over substance. For a room that was meant to be for two people, there was only one chair, which we found odd. And no sofa or bedside lights like in the website picture. And whilst the television may have been expensive and stylish, the system chosen to run on it is possibly the worst hotel TV system I have ever come across - the remote control was awful and took several presses of buttons to actually work, the films would not fast forward or rewind properly, and there was a constant buzzing sound in the background which made watching television quite irritating. What's more, all the films and TV programmes were free, which is great - but the system required us to confirm payment for zero euros, which was unnecessary and confusing. Several of the functions didn't work either, such as viewing our bill on the screen, or the information section which was blank (and the rooms were in desperate need of some sort of information pack about the hotel).

There was also several small things which on their own didn't really matter, but collectively annoyed us. The line in the shower to hang wet clothes on was in direct line of the water from the shower, so had turned rust-coloured, meaning we didn't want to use it in case our clothes got rust stains on them. The fitting in the shower which looked like it was meant to hold soap was empty. The telephone was not plugged in when we arrived. It was little things like this which were just a bit irritating, and suggested that the hotel still needs to find its feet a bit.

Similarly, the pools were finished to a very high quality, but were lacking some things. The website states that there is a "urban sanctuary spa" with fitness classes, a boutique gym... well there was nothing said to us about these. The "rooftop bar and restaurant" was just a man who would go downstairs to the bar and get drinks for you - there was no food available. The website also claims a mediterranean tapas bar, which we couldn't see at all, and suggests we can have lunch in the lobby - well, there were no menus or evidence of food. We had looked forward to features like this, and so were quite disappointed.

Finally, the reception service was rather disorganised. Every request we made was written on a piece of scrap paper, which never filled us with confidence that it would be dealt with (although, to their credit, it was). Requests for bathrobes and slippers couldn't be accommodated as it seemed they had run out of them.

Overall, we were left with the impression that the hotel had great potential, but we feel slightly short-changed given what the website says, and what the hotel actually offers at the moment.

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank mazinmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2010

  • Stayed: August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank bevy999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2010

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rosie1208081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2010

  • Stayed: September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Martynrosney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

  • Stayed: August 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ermintrude100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2010

  • Stayed: July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank luxelover1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Saint Julian's hotels
0.2 mi away
Hilton Malta
Hilton Malta
#3 of 33 in Saint Julian's
4,884 reviews
0.2 mi away
InterContinental Malta
InterContinental Malta
#12 of 33 in Saint Julian's
4,085 reviews
0.5 mi away
Radisson Blu Resort, Malta St Julian's
Show Prices
Show Prices
Show Prices
0.2 mi away
Argento Hotel
Argento Hotel
#10 of 33 in Saint Julian's
945 reviews
0.6 mi away
Le Meridien St. Julians
Le Meridien St. Julians
#7 of 33 in Saint Julian's
2,735 reviews
0.4 mi away
Corinthia Hotel St. George's Bay
Corinthia Hotel St. George's Bay
#8 of 33 in Saint Julian's
2,356 reviews
Show Prices
Show Prices
Show Prices

Been to The George Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The George Hotel

Address: Triq Paceville Ave, Saint Julian's, Island of Malta STJ3103, Malta
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Saint Julian's
#6 Spa Hotel in Saint Julian's
#10 Luxury Hotel in Saint Julian's
#11 Romantic Hotel in Saint Julian's
#11 Family Hotel in Saint Julian's
Price Range: £72 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The George Hotel 4*
Number of rooms: 112
Official Description (provided by the hotel):
The George is located in the heart of Paceville St.Julians, the foremost entertainment and leisure area on the island. Just a short stroll away from the sandy beach at St.George’s Bay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with LoveHolidays, Travel Republic (UK), Booking.com, Expedia, Hotels.com, HotelsClick, Evoline ltd, Ebookers, HotelQuickly, Cancelon and 5viajes2012 S.L. so you can book your The George Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The George Hotel Malta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing