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“Very good hotel”
Review of Hilton Malta

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Hilton Malta
Ranked #3 of 33 Hotels in Saint Julian's
Certificate of Excellence
Reviewed 2 March 2014

Staying only a couple of nights but we were very pleased with this hotel. Upgrated to a suite we found a confortable apartment with two bathrooms and all we needed was there, as you can expect of a Hilton hotel. The furnitures and the colours didn't, though, give an impression of a seaside hotel. There were different shades of brown in the room, the overall impression was a bit dull or old fashioned. The service was impeccable, very friendly people everywhere. The breakfast is really good with a lots to choose among. The Mediterranean in front of you is then an extra bonus. We will return.

  • Stayed: March 2014, travelled as a couple
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Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 4 March 2014

Dear Lisa B

Thank you very much for your time!.
Your comments abour our rooms were forwarded to our executive housekeeper who will in turn try to include some minor touches to add the mediterranean theme.

We do hope to have the pleasure to welcome you back for many more times!
Kindest regards

Anne Marie Scicluna
Guest Relations

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Reviewed 2 March 2014

Hello

I spent three nights in this 5 stars hotel when i visited Malta for business purpose.
The hotel is really fantastic and people are so friendly. breakfast is AMAZING. i was upgraded to business room , the room is big and comfortable and the sleeping quality is excellent.for sure i will come back to this hotel again.

Regards

  • Stayed: February 2014, travelled on business
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1  Thank osamakaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 4 March 2014

Dear osamkall

Thank you!
We look forward to welcome you back.

Should you need any assistance with regards to future bookings, do not hesitate to contact me directly.

It was a pleasure to read that we have contributed and made your business trip a nice one.
Thank you once again

Kind regards
Anne Marie Scicluna
Guest Relations

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Reviewed 1 March 2014

Couldn't fault this place at all. Stayed for business and everything was perfect. Great gym and pool, good food, nice spacious rooms, lovely outdoor swimming pool, attentive staff. Highly recommended.

  • Stayed: January 2014, travelled on business
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Thank pob74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 4 March 2014

Dear pob74

Thank you!
We are glad to have made your business trip a perfect one and do hope to have the pleasure to welcome you back for many more times!

Kind regards
Anne Marie Scicluna
Guest Relations

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Reviewed 28 February 2014

I was upgraded to a suite on the 4th floor and shouldn't be looking a gift horse in the mouth, but it was a long way from anywhere! It was a long walk from reception and then a lift or two lifts from the Executive Floor where I should have got a room. The suite was big and a very odd shape but comfortable all the same. There was no view to speak of though which was a shame. The Executive lounge was terrific; great service from the staff and comfortable to work in and meet people. There could have been a better selection of food and it could have changed (I was there for 4 nights so I saw the repetition). If I had a complaint it was that the coffee was lousy - you need a new machine! All three restaurants were good. The main one served an excellent breakfast, the Italian was fine and I made my 3rd visit (previous visits included) to the Thai restaurant which didn't disappoint yet again.
The hotel is vast and you may want to try and get a room closer to some amenity that you use - you'll have to work that one out on the first visit and go again - I'd recommend it!

Room Tip: At breakfast ask for an Americano, expresso or whatever. The coffee delivered to the table is terri...
See more room tips
  • Stayed: February 2014, travelled on business
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Thank Durris681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 4 March 2014

Dear callan681

Thank you very much for taking the time to write about your experience with us at Hilton Malta. Our aim is to offer great service and we are glad to have succeeded another time.

Your comments with regards to the food in the executive lounge has been shared with our Executive Joe Vella and he will in turn follow up on the matter.

I thank you once again and do hope we have the pleasure to welcome you back. Should we have such pleasure, please feel free to contact me directly so that I can allocate a suite closer to our reception area!

Kindest regards from rainy Malta!

Anne Marie Scicluna
Guest Relations

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Reviewed 26 February 2014

Really excellent overall quotation for this hotel on all aspects except on 2 (minor)points :

1.- WIFI to pay for in a 5* hotel is not acceptable
2.- When we were over there a couple of days ago, it was quite hot in the room ( 22 °C) and could not lower the temperature (min. set was 20°C which could never be achieved.)

People where very smart, helpfull, and the breakfast was extraordinary served in the Oceana dining room.

We have had Valentines Dinner on February 14Th. and it was outstanding, including music and excellent food/drinks.

Room Tip: Ask for a room with view on the Harbour or on the sea, it's SPLENDID, especially in the morning...
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  • Stayed: February 2014, travelled as a couple
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1  Thank Jaak C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 27 February 2014

Dear Coenen,

Thank you very much for taking the time to write about your experience in our hotel. It is a great delight to read that our guests take the time to recommend our hotel.

As yet we offer free wifi in our public areas but on going discussions are held to change and if possible improve the service we provide.

I thank you once again for your time and do home to have the pleasure to welcome you for many more stays!.

Kind regards
Anne Marie Scicluna
Guest Relations

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Reviewed 23 February 2014

I checked in for a 2 night stay - room was very good but you have to pay €15 per 24hrs to have wifi in your room. This is obscene in a 5 star hotel. If you have to pay at least this would be charged up front when quoting the room rate although you can have wifi free in your room even in a three star hotel.
Secondly the staff in the breakfast room need to be more smart - not even some makeup on.
Last comment- when going to the hilton I expect to have breakfast in the dining room (Oceana) and not in the dark Bottega del vino - could have stayed at home

Stayed: February 2014, travelled as a couple
2  Thank Car189
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 25 February 2014

Dear Car189,

Thank you very much for taking the time to share your comments and to write about your experience in our hotel. Am sorry you left the hotel less than satisied with the services you recieved.
I have shared your views about our food and beverage team with the respective department for any changes needed.
Also, should you wish to contact me directly, I would be able to place your preferences on restaurant seating on your profile for, hopefully, your future bookings.

I thank you once again and look forward to hear from you.
Kind regards

Anne Marie Scicluna
Hilton Malta

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Reviewed 22 February 2014

We managed to get a room at a very reasonable rate given the prestige of the Hilton. We had a room overlooking the marina, used the fantastic free gym facilities and are considering getting married here next year. A faultless trip.

  • Stayed: February 2014
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Thank m7nners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 25 February 2014

Dear m7nners,

Thank you very much for your comments!
We do hope to have the pleasure to welcome you back many more times!

Kind regards
Anne Mario Scicluna
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Malta

Address: Portomaso, Saint Julian's, Island of Malta PTM 01, Malta
Phone Number:
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Saint Julian's
#1 Spa Hotel in Saint Julian's
#2 Romantic Hotel in Saint Julian's
#2 Luxury Hotel in Saint Julian's
#4 Business Hotel in Saint Julian's
Price Range: £109 - £358 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Malta 5*
Number of rooms: 413
Official Description (provided by the hotel):
Ideally located in the prestigious Portomaso development within the fashionable district of St. Julian’s, the Hilton Malta hotel has come to represent the style, comfort and hospitality for which the Hilton brand is renowned. Standing as a centrepiece of the coastline and an intrinsic part of the Tumas Group’s flagship design, Hilton Malta sits comfortably alongside Portomaso Business Tower, the Residences and Yacht Marina in one of the most exciting and dynamic property developments anywhere in the Mediterranean. With remarkable views of the Mediterranean, the 413 rooms and suites available offer the discerning guest unrivaled relaxation and comfort. All the hotels rooms and suites have a Mediterranean décor with either a balcony or terrace overlooking the prestigious Portomaso Yacht Marina or offer spectacular views of the Mediterranean Sea. ... more   less 
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Also Known As:
Hilton Malta Hotel Saint Julian`s
Hilton Saint Julians
Hilton Saint Julian's
Hilton Hotel Malta
Saint Julian's Hilton

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