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“A warm welcome, a great experience, a wonderful team”
Review of Hilton Malta

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Hilton Malta
Ranked #3 of 33 Hotels in Saint Julian's
Certificate of Excellence
Stuttgart, Germany
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A warm welcome, a great experience, a wonderful team”
Reviewed 24 June 2014

Well, a 5 stars hotel, what could you write about a 5 stars hotel? Much, cause what the Hilton Malta offers is much more as you can count in stars. First of all: The location. What a wonderful place to be. To the front the open sea, in the back the portomaso marina,, to the left paceville, to the right the lovely spinola bay with its wonderfull pitoresque restaurants, cafés and promenade...

Second: The hotel. A warm and inviting place with its restaurants, pools and facilities. And third of all: The team. From the first smile on you have the feeling: You are welcome. No question without answers, solution for every problem within seconds. Friendliness whereever you are: Pool-Staff, Room-Service, waiters...

And at least something except competative: The food. Try it, like it, dream of it.

And if you are in the Hilton with children: Never saw such a friendly place for families.

We were there 7times. And we will be there min. 7 times more...

Room Tip: Try the marina view rooms....
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank LesJBarclay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review, 26 June 2014
Dear LesJBarclay,

Thank you for your kind comments!
We are happy to have provided you with a "warm welcome, great service complimented with a fine cuisine experience!

We do hope to have the pleasure to welcome you back in the near future.
Kind regards

Anne Marie Scicluna
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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hull
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 June 2014

We returned to Malta for a 1 week stay and had a superb holiday at the Hilton. The location is perfect, with many restaurants and bars close to the hotel. The staff and hotel are excellent - book an executive room to enjoy the superb Marina or Sea View rooms and Executive lounge access. Plenty of sun beds with umbrellas by the pools. For a change from the main restaurant visit the Blue Elephant Thai restaurant which delivers excellent quality food at a reasonable price.

Room Tip: Upgrade to an executive room or suite
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HullPosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review, 25 June 2014
Dear Hullposh,

Thank you very much for your kind words.
It is a pleasure to have read and shared your comments with the rest of the team. We are happy to have provided you with the best possible service one would expect from a Hilton Hotel.

We thank you once again and do hope to see you soon for another week stay!
Kind regards

Anne Marie Scicluna
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 June 2014

Hotel is fine, but the number of commercial travellers seem to overpower the holidaymakers. They seem to take over . The hotel team however are ALWAYS very attentive to give the service that you would expect. Will consider options for next visit. I have not received my Hilton Honours points C.Garner

  • Stayed June 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank coling650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review, 25 June 2014
Dear coling650,

Thank you very much for taking the time to share your observations with us. I feel very disappointed that we have failed in making you feel valued and cared for in our hotel!

Dear coling 650, I kindly ask you to contact me directly to update you with regards to your H Honors points. My email address is annemarie.scicluna@hilton.com

Kind regards
Anne Marie Scicluna
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 23 June 2014

This hotel has everything you would want on a luxurious getaway. Multiple pools, many restaurants, walking distance to "everything", really friendly staff and a absolutely stunning property. The rooms are spacious and most of them have a really impressive view towards the ocean.

That being said, the hotel also have some flaws that stops it from getting a top score: It is a large hotel and they do cater to large events and companies. We experienced no less than three large events in a row, all very noisy and taking up large areas of the hotel (including the Quarterdeck bar). The hotel did apologize for this. Also, be aware of ongoing LOUD construction-work being done on the property next door. The restaurant/bar next to the main pool should be avoided at all costs, it is ridiculously expensive and seem to have a serious hygiene-problem.

This aside, we had a great stay at the hotel and will absolutely return at a later time. We absolutely felt that the staff did everything to make us feel welcome at all times, from check-in to check-out. Make sure you visit the Blue Elephant-restaurant at the hotel - one of the best restaurants in the area. The breakfast-buffet is really really really nice!

Room Tip: High level floor facing the ocean.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank christiangrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review, 25 June 2014
Dear christiangrande,

Thank you for sharing your observations about your Hilton Malta experience. I am very sorry that your stay was marred by ongoing functions but what is highly worrying is your comment on our restaurant by the outdoor pool

I kindly ask you, at your convenience, for more information about this matter as our hotel takes these type of comments very seriously and would want to follow up and take any necessary action.

My email address is annemarie.scicluna@hilton.com
I look forward to hear from you.

Kind regards
Anne Marie Scicluna
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 23 June 2014

Can not fault the Hotel in anyway. Really fantastic stay. The Receptionist did anything they could to make the first point of contact one to remember and the service continued. Bravo Hilton top top marks. room 456 is stunning

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Stacey J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review, 25 June 2014
Dear Stacey J

Thank you!
On behalf of the Hilton Malta Team thank you for your kind comments.
We are very happy to have provided you with super service as one would expect from a Hilton Hotel!

We do hope to have the pleasure to welcome you for many more visits!
Kind regards from all of us.

Anne Marie Scicluna
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aliso Viejo, California
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 June 2014

We recently spent a week visiting Malta, Gozo and Sicily and stayed at the Hilton St Julian's. You really need a car to get around Malta and Gozo and the Hilton is very easy to get to once you have worked out the road system. Parking is complimentary which makes a big difference as this adds up.
The hotel is in excellent condition, we had a sea view room and given its proximity to the night life in Paceville and St. Julian's it is very quiet. The hotel has a lot of amenities for all groups with a large family pool, infinity pools and a variety of bars and restaurants. We used the pool bar which was a pool bar, but the Blue Elephant Thai restaurant really was very good. There are also some very good restaurants in the Portomaso complex which is in walking distance so there is little need to drive too often at night.
We had a very relaxing stay and had we spent more time in Malta could easily have used the Hotels facilities more than we did.
The staff were very friendly, helpful and prompt when we asked for something. Overall we were very happy with our stay at the Hilton and would recommend this to any visitor to Malta.

Room Tip: Rooms with a Sea view are more likely to be quieter. The hotel is close to the major night spots of...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dexter15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nevise W, Guest Relations Manager at Hilton Malta, responded to this review, 23 June 2014
Dear Guests,

Thank you very much on a great review. We are so pleased to hear your stay with us was so enjoyable and that you have tried all the facilities Hilton Malta has to offer. We hope to be able to see you again and if you decide to come back to our Sunny Island, please let us know if we can be of any assistance. It will be our Pleasure!

Kindest Regards,
Nevise Webb.
Guest Relations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Royal Tunbridge Well
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 June 2014 via mobile

We usually go to the Four Seasons or Amathus in Cyprus.

So being our first venture some where else in 7 years "we were so please all has turned out well."

There's a lovely bar where you can sit & drink out on the decking & enjoy views of the Marina & some great boats, which is nice & cosy especially when the football is NOT on.

The Sea view rooms are fantastic especially on the 9th floor with the executive lounge.

The good lady wife enjoyed the Spa & I loved the Gym it had everything you could possibly need: Free weights, plenty of benches, bikes, rowers & air conditioning that worked.

The whole hotel had a very cosmopolitan feel with lots of British, Germany & Italians all I'm very pleased to say all very well dressed & very well mannered.

Would I make any alterations to anything, yes:

The Main bar could stay Open till 11.30pm & the lights dimmed earlier.

The Buffet Restaurant could be furnished & lit quite a lot less & be a more romantic place to dine.

Final gripe the Starters there could be more choice & the Mains could be hotter.

Despite my own particular concerns this place with the right partner still scores 8 out of 10 for us & we will be back next year as all the staff here a very helpful & polite.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DC200612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this review, 24 June 2014
Dear DC200612,

Thank you!
Thank you for choosing to spend such an important day in our hotel!
We are glad to have contributed and made your stay a "great" one and look forward to welcome you back for many more special occasions.

Kind regards from the Hilton Malta Team
Anne Marie Scicluna
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Malta

Property: Hilton Malta
Address: Portomaso, Saint Julian's, Island of Malta PTM 01, Malta
Phone Number:
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Saint Julian's
#2 Romantic Hotel in Saint Julian's
#2 Luxury Hotel in Saint Julian's
#2 Family Hotel in Saint Julian's
#4 Business Hotel in Saint Julian's
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Malta 5*
Number of rooms: 410
Official Description (provided by the hotel):
Ideally located in the prestigious Portomaso development within the fashionable district of St. Julian’s, the Hilton Malta hotel has come to represent the style, comfort and hospitality for which the Hilton brand is renowned. Standing as a centrepiece of the coastline and an intrinsic part of the Tumas Group’s flagship design, Hilton Malta sits comfortably alongside Portomaso Business Tower, the Residences and Yacht Marina in one of the most exciting and dynamic property developments anywhere in the Mediterranean. With remarkable views of the Mediterranean, the 410 rooms and suites available offer the discerning guest unrivalled relaxation and comfort. All the hotels rooms and suites have a Mediterranean décor with eith a balcony or terrace overlooking the prestigious Portomaso Yacht Marina or offer spectacular views of the Mediterranean Sea. ... more   less 
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Also Known As:
Hilton Malta Hotel Saint Julian`s
Hilton Saint Julians
Hilton Saint Julian's
Hilton Hotel Malta
Saint Julian's Hilton

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