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Hilton Malta
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Reviews (5,098)
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3,483
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3,483
1,163
306
86
60
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All reviewsblue elephantquarterdeck barthe executive loungeoceana restaurantmarina viewnew wingbeach clubportomaso marinahealth clubexcellent hotelduty managermain poolmain restaurantst julianslarge balconypublic areaslarge hotel
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2,126 - 2,131 of 5,098 reviews
Reviewed 4 August 2014

Yet another wonderful holiday. The GM and his excellent staff helped make it a memorable time. On entrance to the hotel one feels relaxed straight away especially when greeted with orange juice and cold towels by the smiling staff at reception. We have returned to the Hilton year after year and are never disappointed.The amenities are second to none and with excellent restaurants in-house one feels no need to venture out of the hotel. The friendly executive lounge staff were always there for any queries we had and John as welcoming as ever. The emphasis is on making the guests happy, nothing is too much trouble.( Especially Martin and his poolside crew). The location is the best in the Malta exciting and vibrant. We could carry on but this is one hotel one should experience themselves.

Room Tip: . We always choose a sea view as the views are breath-taking..
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank bktNorthants
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 6 August 2014

Dear bktNorthants,

It should be us who should thank you for your loyalty towards our hotel and towards the Hilton Chain. We are very happy to have provided you with yet another fantastic stay and look forward to welcome you all next year!

It is our MAIN AIM to meet and exceed our guests expectations and we are very glad to have succeeded and provided you with overall great stay.

Looking forward to see you soon!
Kind regards

Anne Marie Scicluna
Guest RELATIONS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

My wife and I plus our eight year old daughter have just returned from a 13 night stay at the Hotel Malta in St Julians and cannot praise enough, this wonderful hotel.
The staff are simply lovely people,From management down to the domestic staff, whenever you pass them they greet you with a smile and a hello.
Our room (859) looked out on to the sea and what a spectacle it was to wake up to each morning. It was kept spotless and tidy everyday and we definatly had no complaints in this area.
Despite it's grandeur,there was simply no pompousness about the hotel, which is something we have certainly experienced at other 4 & 5 star hotels.
Little touches such as the drink and cold towel on arrival are nice as are the glowing smiling faces of the reception staff,
The breakfast is also exceptional, with so much variety to choose from. The waitresses and waiters are swift in their service and are backed up by the lovely Anne-Marie, Kimberly and Tracy most mornings.
The pool waiters and waitresses are also great and we made some great friends with the likes of Glen and Matthew.
We also became fond of Nevis (The under Manager). Our young daughter certainly took a shine to her and Nevis always found time to give her at least a smile or a wave.every time we went past her desk.
We ate most nights at the Gazebo Restaurant in the hotel where each night a different themed buffet meal is served, once again the variety on offer is impossible to beat. Something it must be said which is great when you have children in your party. Waitresses such as Clair or Elana were always on hand to make the evening special.
There is also the 'Blue Elephant' a Thai restaurant in the hotel which we ate at one evening. It was very nice albeit a little expensive.
Frankly this rates as number one in our book. It might be a busy hotel, it might be lively, but all in all this hotel is certainly one be will be revisiting soon.

Room Tip: Go for the sea views.
  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank Graeme S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 6 August 2014

Dear Graeme S,

Thank you!
It was with pleasure that I shared your kind comments with the team this morning!
We are very happy to have read that your stay was perfect and look forward to see you vey soon!

Should you need any help with your future bookings, it will be my pleasure to assist you. My email address is annemarie.scicluna@hilton.com

Kind regards
Anne Marie Scicluna
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

The Hilton offers everything and as per usual the staff are first class. St Julians can be quite noisy in places especially around Bay Street, the hotel is in a fantastic quiet location central for access to bars restaurants and shops. Situated over looking sea and marinas, the Quaterdeck bar is great to chill. The main pool is ideal for all ages the infinity pool nice and relaxing, the indoor pool looked good too.

Room Tip: Sea view the higher the better.
  • Stayed: May 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank beachboy02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 4 August 2014

Dear beachboy02,

Thank you.
Your kind comments on the Hilton Team and highly appreciated!

We look forward to have the pleasure to welcome you back for many more visits.
Kind regards

Anne Marie Scicluna
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2014

We stayed here for a company event (inc families) in 2008 and were impressed then, we were once again impressed second time around. This hotel can cater for business and families alike, which is testament to its versatility. The location is definitely at the better end of St Julian's with a very smart marina on your doorstep, with some good restaurants if you want to venture out. The food choices at the hotel are great with one of the Blue Elephant Thai restaurant chain located in the hotel, superb! We were very well looked after, a special thanks to Alan serving us at Oceana who unprompted offered to bring me gluten free beer (I am a coealiac) from the Blue Elephant. In fact gluten free dining here was easy. We enjoyed a couple of the Gazebo open air buffet nights also, with the chef arranging a special gluten free pudding for me, thank you!

We stayed in the contemporary wing in a room that was set up to accommodate 2 adults and a 10 yr old. We had access to the Executive Lounge and reading one reviewer complaining about it being overly busy, the management did actually give over a second area for use as another Executive Lounge to ease congestion, this team clearly listen and act to comments which is all we travellers can ask.

We found the staff enthusiastic, friendly and professional. The facilities all great, several pools, very good health club, squash courts, tennis courts, a games room, all that you need. The buildings in this area are designed around the rugged terrain which makes for an interesting hotel that has a terraced design with lots of generous and impressive open space inside, you will need a day to get to know your way around which we prefer to boring more pre-fab design.

We would highly recommend, and great for families.

Room Tip: Go for the contemporary wing, higher floor, check the %age of room given over to bathroom, there are some very impressive bathroom suites taking 50% of the footprint but if you are a party of 3 in the room this will be cramped, go for the smaller bathroom (still very nice and not small!)
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 4 August 2014

Dear Lee M,

Thank you!
Thank you for choosing to return to our hotel.
Am glad that we were able to meet and exceed your needs with regards to your food and beverage requirements.

Your kind comments on the team, especially on Alan, will be forwarded to our human resources department so that they recognise his very good work.

We look forward to welcome you for the 3rd and for many more visits!
Kind regards

Anne Marie Scicluna
Guest Relations

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Reviewed 3 August 2014 via mobile

My wife and I had a wonderful stay at the Hilton for 12 nights in July.
Every aspect of the hotel was very good.
The staff are very attentive but not intrusive.
We enjoyed long lazy days by the pool over looking the amazing blue Mediterranean Sea.
Would not hesitate to recommend this hotel.
We will certainly return ...
Many thanks
Chris & Sally.

Stayed: August 2014
Thank Cew73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anne Marie S, Guest Relations Manager at Hilton Malta, responded to this reviewResponded 6 August 2014

Dear Cew73
Dear Chris & Sally,

Thank you!
Thank you for choosing to spend 12 nights in our hotel. We feel honoured when guests take the time to commend and praise the services recieved in our hotel.

We thank you and look forward to have the pleasure to welcome you back for more long lazy holidays!.

Kind regards
Anne Marie Scicluna
Guest RELATIONS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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