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“Couldn't have hoped for a better experience (weather not their fault!!!)”

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The Westin Dragonara Resort, Malta
Ranked #4 of 33 Hotels in Saint Julian's
Certificate of Excellence
Reviewed 26 April 2012

We stayed at the Westin Dragonara for a week's holiday. Idea was a week when I didn't have to cook dinner, work full time, do all the housework and look after our 2 year old - I needed a real break! Hence deciding to go for luxury. Originally we had planned to stay at the Hilton where I have stayed before on business, but since it was full, we looked for other possibilities.

We couldn't have done better - the hotel, the facilities, the staff, the location - all was utterly perfect. And it wasn't their fault that the weather was a bit dodgy at the beginning of the week. We had a lovely room (all have a sea view) with huge covered balcony - all in great condition. The staff are outstanding here - very attentive, yet not at all over-present. They remember all sorts of small details about their guests. They were wonderful with our 2 year old - it's very child-friendly, without being child-focused. There is a kids club (not open out of season) which looked super, and they have endless very high quality high-chairs, and a substantial kids menu.

The door staff/concierges were excellent - I felt they really gave us advice tailored to our likely needs/preferences, rather than just saying the same things to everyone (I overheard several other conversations which support this view). The restaurant recommendations they made were spot on too!

The outdoor pool is beautiful (though was a bit nippy when we were there!), and they have a good fitness club and indoor pool.

We went everywhere by bus as we wanted to see as much of the island(s) as possible - and the hotel is in easy walking distance of a main bus hub / stops area - so it was very convenient. Being on its own little peninsula, you are not right in the heart of Paceville (the teens night life area!) so although you are close, one is totally unaware of it in the hotel.

The breakfast buffet was the best I have EVER seen (and I travel extensively on business so have a lot of breakfast experience!) - and never looked tired, even towards the end of the session, they still replenished. Huge selection and all super high quality.

Not sure what else I can say really - we had an ideal week there and would go back for sure. We also found it tremendously good value for money.

Oh - and the weather got better and better!!!

I would suggest Raffael's at the harbour for dinner, and Gozitano (which hotel recommends) also.

Room Tip: All rooms have a sea view - so depends on whether you like morning, lunchtime of afternoon sunshine...
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  • Stayed: April 2012, travelled with family
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1  Thank Taormina-Tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear Taormina-Tourist,

We are glad to read that you had a perfect stay and that you loved your room and enjoyed the hotel facilities.

Your lovely comments regarding the staff have been shared with the departments concerned and we greatly thank you for your great feedback.

Looking forward to welcoming you again soon in the near future

Best regards
Jonathan

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2,021 - 2,027 of 3,523 reviews

Reviewed 26 April 2012

We moved to the Westin Dragonara after a horrid stay at another (5*) hotel in Malta.
Having called the front desk on the day of intended arrival, their service was very professional and Cedric was most helpful in ensuring we got the desired room type.
We booked the luxury bay suite and were not disappointed.
Upon arrival at the hotel, we were greeted by a laughing conceirge team who swiftly took our bags and guided us to check in, where Cedric was waiting. The rapport between the team was great and was making all guests checking in / out smile.

We were then ushered to the bar for a complimentary drink whilst the housekeeping ensured our suite was ready.

We had a great time from start to finish at the Westin Dragonara and recommend this hotel to anyone looking for a pampered break.

Well done to all including the Executive lounge breakfast staff, one of which was sharing recipes with me during our stay.

Definitely returning!!

Room Tip: opt for the Westin club room (additional supplement applies) but it affords you access to the execut...
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  • Stayed: April 2012, travelled with family
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Thank Bob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear ritu k,

We greatly appreciate your time in reviewing your stay and we are very happy to know that you had a fabulous stay at The Westin Dragonara.

Thank you for complementing our associates, your comments have been shared both with Cedric, the concierge and the team at the lounge.

Hope to have the opportunity to welcome you back at the Westin Dragonara,

Best regards
Jonathan

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Reviewed 25 April 2012

Great Hotel, staff very helpful especially George (Consierge), fantastic view of the ocean and the City, Great view of the Casino A few minutes walk away, waiters and staff were perfect, would recommend

Room Tip: We stayed on 8th floor overlooking the ocean, not the rooms looking towards the pool, prefered being...
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  • Stayed: April 2012, travelled as a couple
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Thank MOPOManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear MOPOManchester,

Thank you for taking the time to share your experience on Trip Advisor and recommending the hotel to our reviewers.

We are always very happy to read that our guests enjoyed their stay with us.

Best regards
Jonathan

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Reviewed 25 April 2012

Fantastic hotel when we stayed, very relaxing, food very good, great cocktails, pool area was very good but furniture needed some TLC, we visitied local restaraunts which gave excellent value.

Room Tip: try eating out, saves money and food is excellent, also try to get a tower room.
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  • Stayed: May 2011, travelled with family
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1  Thank JohnLichfield_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear JohnLichfield_UK,

Thank you for making the time to share with fellow travelers your experience at the Westin Dragonara Resort.

It was a pleasure to have you stay with us and rest looking forward to welcome you back any time.

Be Well,
Jonathan

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Reviewed 24 April 2012

Arrived at the Westin Dragonara after a short flight from Belfast. Reception staff friendly and efficient - a great start to our stay. We travel a lot and know what it is like not to have good reception staff. Room was spacious and we were looking forward to sleeping on our heavenly beds, however mattresses not as good as in other Starwoods hotels. Bathroom toiletries adequate but remember to pack sewing kit if like us we always seem to need one! Breakfast buffet was vast catering for everyones needs. Staff brilliant. We stayed on half board and decided to eat in the bar arera every night - menu varied, starters huge. Staff efficient and friendly (Manager Michael and barman Mark) Gymn and pool used every day. Thank you to all and we are already preparing a trip back later this and will be adding this hotel to our favourites.

Room Tip: Try and get a room on the south side - usually have even room numbers.
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  • Stayed: April 2012, travelled as a couple
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1  Thank Veyonne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear Veyonne,

Allow us to thank you for making the time and sharing this fantastic review following your stay at our resort.

We are glad to read that you enjoyed your days relaxing at the resorts. Michael and Mark at ORVM are indeed an asset to our team, their personal attention to our guests needs makes all the difference.

Your comments in relation to the mattresses are well noted.
Looking forward in welcoming you back

Be well
Jonathan

Jonathan Borg
Direct of Operations

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Reviewed 23 April 2012

Good location - friendly staff- spacious room - fair prices.

Room Tip: Room with a view.
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  • Stayed: March 2012, travelled on business
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Thank peterbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear peterbo,

Thank you for your review!
I hope to welcome you back to resort soon.

Best regards,

Jonathan Borg
Director of Operations

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Reviewed 22 April 2012

Just returned from a one night stay at this hotel, celebrating our 11th wedding Anniversary.Recommend it to all types,single,cuoples and also families with kids.Ate at the Palios,and something which I never saw in any other hotel or restaurant,they have also a menu for INFANTS.Breakfast was fabolous.
Indoor pool was well heated.
Thums up to all staff, especially to Duty Manager Micheal Debono.

  • Stayed: April 2012, travelled with family
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1  Thank cliftonMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JonathanBorg, Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 17 August 2012

Dear cliftonMalta,

Thank you for your inspiring review.

As you very right said, Michael is an extraordinary member of our Management team, he finds pride in what he does and thus goes the extra mile to please our guests.

Palio’s, is our casual dining restaurant specializing in Mediterranean food. Our dishes are prepared by a team of professional chefs under the direction of our Executive Chef James Mifsud.

Should you be planning a return visit to the Maltese Islands, please feel free to contact me directly, I will be more then happy to assist you with any travel arrangements.

Be well,
Jonathan

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Additional Information about The Westin Dragonara Resort, Malta

Address: Dragonara Road, Saint Julian's, Island of Malta STJ 3134, Malta
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Julian's
#2 Family Hotel in Saint Julian's
#3 Luxury Hotel in Saint Julian's
#4 Romantic Hotel in Saint Julian's
Price Range: £117 - £290 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Dragonara Resort, Malta 5*
Number of rooms: 340
Official Description (provided by the hotel):
Suffused with the clear stillness of our refreshing seaside location, The Westin Dragonara Resort is a place where nothing matters except your delight. The resort rests on its 74,000 square metre peninsula like a crown jewel, with the azure waters of the Mediterranean lapping against two private beach lidos, their outdoor pools, gorgeous views and direct access to the sea. Recharge in our WestinWORKOUT® gym. Entertainment abounds, with diving, watersports, and Malta’s historic casino ... more   less 
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Also Known As:
The Westin Dragonara Resort, Malta Hotel Saint Julian`s
Westin Dragonara Resort Malta
Westin Dragonara Hotel Malta
Dragonara Resort Malta
Westin Saint Julian's
Saint Julian's Westin
Westin Dragonara Malta

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