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“Great hotel, great location, and excellent service”

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The Westin Dragonara Resort, Malta
Ranked #4 of 33 Hotels in Saint Julian's
Certificate of Excellence
Reviewed 29 December 2013

We stayed for 8 days in the hotel, with our daughter and family. The rooms were huge, comfortable, with superb sea view and kept very clean. The staff was very helpful and responsive even to such small things as looking for a toy that was lost behind by a child. We would like to mention in particular Mr.Aaron from the reception desk. He was very polite, friendly and helpful and we enjoyed very much his kind and effective assistance. The atmosphere in the hotel was very pleasant. Every evening upon returning to the hotel there was a piano player at the lobby, and on the night before Christmas there was performance of Christmas songs by a leading children`s choir. The breakfasts were rich and tasty with very good service. It would by nice to have free internet in the rooms (not just in the lobby). We intend to return to this hotel next time we visit Malta.

  • Stayed: December 2013, travelled with family
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1  Thank jdor47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 3 January 2014

Dear jdor47,

Thank you for choosing the Westin Dragonara Resort for your stay on the Maltese Islands and for sharing your experience at the resort with fellow travellers.

Gladly we read that you have enjoyed your stay with us and the programme we had for the festivities.

We look very forward in welcoming you back to the resort in the future and invite you to contact me directly on stephanie.micallef@westin.com should you plan a return visit.

Be well
Stephanie

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1,473 - 1,479 of 3,547 reviews

Reviewed 27 December 2013

Stayed at this hotel for 3 nights. Good service at the reception, nice breakfast, big room with a balcony facing the sea. Comfortable bed and decent bathroom. The only downside was the smell of mold and moisture spots in the bathroom. Some renovation is needed.

  • Stayed: December 2013, travelled on business
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2  Thank Regina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 3 January 2014

Dear Regina N,

Allow us to thank you for your feedback following your visit to the Westin Dragonara Resort.

Gladly we read that you have found the bed in the room to be comfortable, indeed all our guest rooms are equipped with the famous Heavenly Bed. Your comments regarding the bathroom have been read with concern and shared with our team. We invite you to contact us directly on stephanie.micallef@westin.com, with further details, so that we can look into the comments you have highlighted in more detail.

We thank you for your feedback, which is much appreciated and hope to have another opportunity to welcome you back to the resort in the near future

Kind regards
Stephanie

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Reviewed 24 December 2013

Stayed 3 nights on a business trip, the second time I have been to Malta. The hotel is just wonderful.

The good parts:
I had a huge (60m2) and very comfortable room with a balcony and a view over the sea and paceville.
Great breakfast and lunch buffet.
All hotel facilities are light, spacious and do look very luxurious. Direct access to the sea.
Very friendly staff.
Even the conference facilities were excellent.
Paceville is right around the corner, with all its restaurants, bars, casinos and clubs.

The not so good parts:
I cannot find anything to criticize.


I do not know what those guys charge you during summer holiday season. But in November, you are getting huge value for your money - and the over 20 degrees plus sunshine weather is for free. :-))


I would recommend this hotel to a friend.

  • Stayed: November 2013, travelled on business
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Thank Gnorzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 3 January 2014

Dear Gnorzo,

Thank you for your review following your stay at the Westin Dragonara Resort.

We are very happy to read in your comments that you have enjoyed your visit and the resort’s facilities and the guest rooms. Indeed the rooms at the resort are very spacious and all enjoy a balcony.

Once again, we thank you for your comments and for choosing the Westin Dragonara Resort

Kind regards
Stephanie

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Reviewed 18 December 2013

We were immediately attracted to this WestIn property and the warm welcome ALL staff extended to us. Everyone was so friendly and the service was ultra efficient. Any last minute changes to schedule were taken in their stride and executed without any problems.
For meetings the conference centre is very practical with everything being concentrated round the ballroom and all recently renovated.
Another great, central location is the lobby bar where several groups can meet up but not overlap, A delightful pianist plays every evening and despite a very chic décor, the ambiance is most relaxed. The food there is also excellent.
All the rooms that i have stayed in overt the past year and my 3 visits were delightful but i did enjoy my last stay on the bay side, near to the sea and the waves !
Having been for business, the next aim is to return for leisure !

Room Tip: All the rooms i experienced had a sea view but i must say that i really enjoyed being on the bay sid...
See more room tips
  • Stayed: December 2013, travelled on business
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Thank RACHEL V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 23 December 2013

Dear RACHEL V,

Allow us to thank you for your review following your visits to the Westin Dragonara Resort.

We most certainly look very forward in welcoming you back to the Resort for your vacations.

Gladly we read that you have enjoyed the facilities the resort offers for meetings as well as the views from our rooms.

Once again, we thank you for your time to share with us this experience.

Wishing you all the best for 2014

Be well
Stephanie

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Reviewed 13 December 2013 via mobile

With stunning views over the seaside, an extensive fitness ( though with a bit old machinery), and overall good facilities, this was a great place to have a conference and meetings. The personal at the reception is courteous and professional, bar and palium restaurant personnel was somewhat self centered unfortunately. All with all a good experience supporting the conference that we where here for.

Stayed: December 2013, travelled on business
Thank MarcInMotion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 16 December 2013

Dear MarcInMotion,

Thank you for your comments following your stay at the Westin Dragonara Resort.

Happily we read that you have enjoyed the resort’s facilities including the conference centre facilities. We thank you for your comments regarding our associates at the front desk and invite you to contact us directly with further details on your notes pertaining to the service in other areas of the resort.

We look forward to another opportunity to welcome you back to the resort in the future. Please do not hesitate to contact me directly on stephanie.micallef@westin.com should you plan a return visit.

Kind regards
Stephanie

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Reviewed 12 December 2013

If you are looking for some luxury in a busier part of Malta this is the ideal location. On arrival at the hotel the doormen were awaiting arrivals. The entrance lobby was stunning. The rooms are very spacious complete with heavenly bed linen and pillows. The food was excellent. Can't fault this place will definitely return.

  • Stayed: November 2013, travelled on business
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1  Thank Nicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 16 December 2013

Dear Nicky M,

Allow us to thank you for your time to share your experience at the Westin Dragonara Resort with fellow travellers.

Gladly we note in your comments that you have enjoyed your stay at the resort and the accommodation rooms. As you have rightly mentioned, the rooms at the resort are very spacious, with the deluxe rooms measuring around 40sqm.

We thank you once again for your comments and look forward to welcome you back

Be well
Stephanie

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Reviewed 8 December 2013

Stayed 3 nights on business in November. Staff were all very pleasant & courteous. Room was perfectly adequate, and everything worked fine. Breakfast was a large buffet, with more than enough choice. Drinks in the bar were rather pricey (as you would expect), and wi-fi at Euro5 for 1 hour seemed a bit unreasonable. Overall, if you like the 5 star experience, this is the place to be. Location is short a very walk from the varied bars & restaurants & nightlife in Paceville

  • Stayed: November 2013, travelled on business
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1  Thank TWinster13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this reviewResponded 11 December 2013

Dear TWinster13,

Allow us to thank you for your time to share your experience at the Westin Dragonara Resort with fellow travellers.

We gladly note in your comments that you had a good overall stay at the resort and do hope to welcome you back for another visit in the future.

May we take this opportunity to clarify that although the internet in the rooms is indeed at a charge, the resort offers complimentary internet at our lobby area. Please accept our apologies should this not have been communicated to you during your visit.

Once again, we thank you for your feedback and hope to have another opportunity to welcome you back

Be well
Stephanie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Dragonara Resort, Malta

Address: Dragonara Road, Saint Julian's, Island of Malta STJ 3134, Malta
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Julian's
#2 Family Hotel in Saint Julian's
#3 Luxury Hotel in Saint Julian's
#4 Romantic Hotel in Saint Julian's
Price Range: £101 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Dragonara Resort, Malta 5*
Number of rooms: 340
Official Description (provided by the hotel):
Suffused with the clear stillness of our refreshing seaside location, The Westin Dragonara Resort is a place where nothing matters except your delight. The resort rests on its 74,000 square metre peninsula like a crown jewel, with the azure waters of the Mediterranean lapping against two private beach lidos, their outdoor pools, gorgeous views and direct access to the sea. Recharge in our WestinWORKOUT® gym. Entertainment abounds, with diving, watersports, and Malta’s historic casino ... more   less 
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Also Known As:
The Westin Dragonara Resort, Malta Hotel Saint Julian`s
Westin Dragonara Resort Malta
Westin Dragonara Hotel Malta
Dragonara Resort Malta
Westin Saint Julian's
Saint Julian's Westin
Westin Dragonara Malta

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