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“Very good Sunday lunch” 5 of 5 bubbles
Review of The Westin Dragonara Resort, Malta

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The Westin Dragonara Resort, Malta
Ranked #5 of 34 Hotels in Saint Julian's
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good Sunday lunch”
5 of 5 bubbles Reviewed 4 May 2014 via mobile

We went to eat at the Westin Dragonara Hotel sunday lunch and we had such a good time. The food exellent the service very good and the staff where very polite and nice to as and every one 10q very much

Stayed May 2014, travelled as a couple
Helpful?
Thank Paul V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 8 May 2014
Dear Paul V,

We are happy to read that you have enjoyed a good Sunday Lunch at the Terrace Restaurant.

Thank you for choosing the Westin Dragonara Resort and for your comments following your visit. We look very forward in welcoming you back.

Kind regards
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Zebbug, Malta
1 review
5 of 5 bubbles Reviewed 3 May 2014

An excellent Sunday lunch with amazing variety of food starting from delicious canape selection, cold counter, excellent meat and fish section and ending with great variety of sweets one can imagine.
Restaurant set beautifully with very nice relaxing view. All staff were excellent, friendly and helpful. Big thankyou goes to Rachel. Charlo and kitchen staff for their excellent work and service.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Krystle126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 8 May 2014
Dear Krystle126,

Thank you for writing a review following your dining experience at the Terrace Restaurant.

We are glad that you have enjoyed the great selection of items available on the buffet ranging from great antipasti to delicious desserts. Thank you for mentioning Rachel, Charlot, my colleagues at the Terrace Restaurant and the kitchen brigade for their service and dishes prepared.

Should you plan a return visit to the Terrace Restaurant and the Westin Dragonara Resort please do not hesitate to contact me directly. We look very forward in welcoming you back.

Be well
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brisbane
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

what a beautiful hotel in a prime location as if Malta wasnt beautiful enough on its own this place, there is lots do in in the local area and the concierge were so helpful as I was travelling alone. The pool is gorgeous this is a true five star hotel

  • Stayed August 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank rosegallagher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 3 May 2014
Dear rosegallagher,

Thank you for your wonderful comments.

We are glad to read that you have enjoyed your stay at the Westin Dragonara Resort and the time spent by the pool area.

We look forward to welcome you back to the Maltese Islands and the Westin Dragonara Resort in the near future.

Be well
Stephanie
stephanie.micallef@westin.com
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Bern, Switzerland
Level Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 1 May 2014

Traveled to Malta the week before Easter. We experienced many room and service issues. For example, the hotel mismanaged our booking and could not provide the room category that we reserved. It resulted in a 2 hour delay at check-in. Also, overall staffing at the hotel restaurants needs to be increased to handle the volume of guests. The food was very good in Quadro and the Terrace, but service was lacking. We addressed our issues with several levels of mangement who were understanding of our needs. Our stay was salvaged by George, the conceirge. He provided excellent guidance, recommendations for restaurants near and far, as well as tours and a sailing charter. Compared to other 5 star resorts in Europe, Asia, and the US, this property has potential, but there are areas for improvement.

Stayed April 2014, travelled with family
Helpful?
1 Thank MMAMT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 3 May 2014
Dear MMAMT,

Primarily allow us to thank you for choosing the Westin Dragonara Resort for your stay on the Maltese Islands.

We regret to read that we did not manage to meet your expectations during your visit and we apologise for any inconveniences caused during your stay. The notes you have highlighted have been shared with our team, as it is through such feedback that we can continue to improve on the service we offer. Should you wish to provide us with further details on your experience at the resort, I invite you to contact me directly on stephanie.micallef@westin.com

Whilst thanking you once again for your feedback, we hope to have another opportunity to welcome you back to the resort in the future.

Be well
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Teddington, United Kingdom
Level Contributor
165 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 30 April 2014

Stayed here on business and was delighted with the service in all respects. One downside of the room was that I could hear next door's television as the walls seemed to be too thin. The area around the hotel is now built up and a bit of a night club zone, if that's your thing.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GastronomeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 3 May 2014
Dear GastronomeUK,

Allow us to thank you for your feedback following your stay at the Westin Dragonara Resort.

Your comments have been shared with our team and we are glad to read that you have experienced good service throughout the resort.

We hope to have another opportunity to welcome you back to the resort in the near future, and should you plan a return visit, I invite you to contact me directly on stephanie.micallef@westin.com

Be well
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northamptonshire, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

Had a nice stay at this Hotel, the food & staff were all polite and friendly. However I didn't like the location very much and not sure unless I wanted a sun & flop holiday if I would return.everywhere was clean and to a high standard. The rooms were excellent such comfy beds

Stayed May 2013, travelled with friends
Helpful?
Thank 2764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 3 May 2014
Dear 2764,

Thank you for your comments following your stay at the Westin Dragonara Resort.

We are glad to read that you have enjoyed the food and the service at the resort as well as our spacious rooms. Indeed, the rooms at the Resort are all equipped with the famous Heavenly Beds, which we note you have found very comfortable.

Once again, we thank you for your review and hope that we will have another opportunity to welcome you back to the Resort.

Kind regards
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

We have just spent a week at the Dragonara, our first time in Malta.
We stayed in an executive room on the 8th floor, and had full use of the executive club which was was well worth the extra money.
I could not fault the hotel or the staff who were always smiling, and willing to help.
A special mention must go to Pam in the executive club, and John and Isobel in the bar.
We will definitely be back!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MicallefStephanie, Guest Relations Manager at The Westin Dragonara Resort, Malta, responded to this review, 3 May 2014
Dear David L,

We are happy to read that you have enjoyed your first visit to the Maltese Islands and the Westin Dragonara Resort.

Indeed, the Westin Executive Rooms enjoy access to the Westin Executive Lounge which serves breakfast and pre-dinner drinks in a relaxing environment, enjoying wonderful views.

Thank you for your comments and for your time to share your experience at the resort with fellow travellers. We certainly look forward to welcome you back

Be well
Stephanie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Dragonara Resort, Malta

Property: The Westin Dragonara Resort, Malta
Address: Dragonara Road, Saint Julian's, Island of Malta STJ 3134, Malta
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Saint Julian's
#3 Family Hotel in Saint Julian's
#4 Romantic Hotel in Saint Julian's
#4 Luxury Hotel in Saint Julian's
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Dragonara Resort, Malta 5*
Number of rooms: 340
Official Description (provided by the hotel):
Suffused with the clear stillness of our refreshing seaside location, The Westin Dragonara Resort is a place where nothing matters except your delight. The resort rests on its 74,000 square metre peninsula like a crown jewel, with the azure waters of the Mediterranean lapping against two private beach lidos, their outdoor pools, gorgeous views and direct access to the sea. Recharge in our WestinWORKOUT® gym. Entertainment abounds, with diving, watersports, and Malta’s historic casino ... more   less 
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Also Known As:
The Westin Dragonara Resort, Malta Hotel Saint Julian`s
Westin Dragonara Resort Malta
Westin Dragonara Hotel Malta
Dragonara Resort Malta
Westin Saint Julian's
Saint Julian's Westin
Westin Dragonara Malta

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