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“Bring ear plugs”

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InterContinental Malta
Ranked #12 of 33 Hotels in Saint Julian's
Certificate of Excellence
Reviewed 27 December 2013

We came here for 3 nights for our anniversary...room was not very clean
upon arrival - placed clothes in a compartment and they came out white with dust,
shower had mould, and door would not lock, and latch was missing. Housekeeping -sort-of manager came to see and her attitude was 'what is the fuss all about'. Anyway,kept the room as door lock and latch were fixed later by maintenance, so we tried to ignore the
rest. Housekeeping storage room exactly outside our room, so constant
noise and banging. Mini bar man just knocks and comes in, once he didn't
even give me time to dress properly as I was resting. I know its the
hotel's discretion but the hotel completely ignored our anniversary...and
this was also our 4th or 5th stay at the hotel. Room type had lounge
access - also please note that when you book rooms with lounge access the
rooms are just basic rooms...so you are paying just for the lounge access
- the lounge was nice, alcohol only served 2 hours in the evening, but
service especially Salvatore excellent. That's all about it but, as on the
first night, our anniversary night, there was huge noise of disco and
clubbing...tried with ear plugs and still we couldn't sleep. We called
reception and a girl told us - yeah there's a party. It was 2 am and the
noise continued till at least 5am. Staff phoned in the morning to
apologise and gave us also a meal at Waterbiscuit which was good (still
cant understand the raving reviews though!!!) however, nothing can bring
me back our anniversary night, which was practically ruined. The hotel
could not understand this though, and for them we were just complaining
for nothing. Staff kept phoning in the room cos they noticed they didn't
shut us up with the meal, but they were missing the point. We paid a
hefty price to come and enjoy a break, and a meal wont really compensate.
Also I understand that they have to follow up, and its nice of them, but
for every single request people keep phoning in the room over an over again. As I said this is in a way nice but a bit too much. The next day after the sleepless night
we tried to go and rest in the afternoon, but lo and behold, there was
ANOTHER event scheduled for that night so bands were rehearsing in the
courtyard...from 2pm till past 4pm. Oh well, won't be returning to this
hotel anytime soon at that price, with so many lovely and more
price-competitive hotels in the area

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Jamaica29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,419 - 1,425 of 4,164 reviews

Reviewed 24 December 2013

We came here for 3 nights for our anniversary...room was not very clean upon arrival - placed clothes in a compartment and they came out white, shower had mould, and door would not lock. Housekeeping -sort-of manager came to see and her attitude was 'what is the fuss all about'. Anyway, kept the room as door lock and latch were fixed. Trying to ignore the rest. Housekeeping storage room exactly outside our room, so constant noise and banging. Mini bar man just knocks and comes in, once he didn't even give me time to dress properly as I was resting. I know its the hotel's discretion but the hotel completely ignored our anniversary...and this was also our 4th or 5th stay at the hotel. Room type had lounge access - also please note that when you book rooms with lounge access the rooms are just basic rooms...so you are paying just for the lounge access - the lounge was nice, alcohol only served 2 hours in the evening, but service especially Salvatore excellent. That's all about it but, as on the first night, our anniversary night, there was huge noise of disco and clubbing...tried with ear plugs and still we couldn't sleep. We called reception and a girl told us - yeah there's a party. It was 2 am and the noise continued till at least 5am. Staff phoned in the morning to apologise and gave us also a meal at Waterbiscuit which was good (still cant understand the raving reviews though!!!) however, nothing can bring me back my anniversary night, which was practically ruined. The hotel could not understand this, and
ice bucket went down for it and still wanted to charge us
anniversary - nothing
complaints about mould in bathroom and h/k mamager came to tell us off
noise - disaster - firts night, ANNIIVERSARY night ruined due to event, next day bands singin in the courtyard
no respect for guests peace and rest
no complimentary water
staff very attentive and follw up but sometimes a bit too much -
apperitivo hour very ncie but only 2 hrs - 530 is way too early fo rus maltese and finished at 730..way too early...at 8 - 830would be much beter. waiter very good SALVATORE
compemsationf or lost night ok = but i cam to rest and enjoy my anniversary, nothing will bring me back that night

Room Tip: ask for a quiet room if any exist
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jamaica29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2013

We stayed in Intercontinental Malta in Saint Julian's last year for our anniversary.
All I have to say is that everything about it was perfect. Every member of the staff was so very helpful and kind, the rooms were clean and breakfast and food in the bar was delicious!.
The hotel is right in the center of night life in Saint Julian's and it was very easy getting around by bus from the hotel to everywhere else in Malta.

  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tal_Jamchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013

KT is happy with these coments, Centraly located at the heart of the of St. Jilien, with lots of restaurants, bars, cinemas and shops around, offering spacious rooms and excellent service, the Intecontinental is a very nice place to stay in Malta. The room I got was big and most comfort able. Anything we needed was there. Would like to stay with family in next visit.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank suhailahmad7676
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2013 via mobile

I stayed at the intercontinental for one night in early December 2013. I brought my wife along while I was on business.

I enjoyed the room, she did not! The room had none of the 5 star amenities you would be used to. One bathrobe, none of the bathroom amenities. Breakfast buffet was nice and there was a large variety of choices. The Internet in the room was pretty slow compared to the mobile internet we had on our phones.

I would have preferred to stay at a hilton or Radisson blu hotel as this stay ruined my view of the intercontinental chain.

Stayed: December 2013, travelled on business
1  Thank Demhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

Located at the heart of the night life of St. Jilien, with lots of restaurants, bars, cinemas and shops around, offering spacious rooms and excellent service, the Intecontinental is a very nice place to spend a delightful holiday in Malta.
The room we got was big and most comfortable. Anything we needed was there.
In the bathroom we had a tub and a shower as well - this reffers to the room we stayed in - a standart room.
Breakfast included a great variety.
Service at the reception, in the room and in the dinning room was perfect.
I most recommend this hotel.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rivka P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013

We were pleasantly surprised by a complimentary breakfast on one morning, as well as a complimentary bottle of bubbly as we were celebrating a birthday. The hotel itself was of course well-kept, but these little touches made our experience truly enjoyable.

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Charis L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Malta

Address: St George's Bay, Saint Julian's, Island of Malta STJ 3310, Malta
Phone Number:
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Saint Julian's
#7 Spa Hotel in Saint Julian's
#7 Family Hotel in Saint Julian's
#10 Romantic Hotel in Saint Julian's
#10 Business Hotel in Saint Julian's
#11 Luxury Hotel in Saint Julian's
Price Range: £89 - £229 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Malta 5*
Number of rooms: 481
Official Description (provided by the hotel):
InterContinental Malta redefines the meaning of elegance, hospitality and service with its contemporary design and modern ambience providing an exclusive and relaxed atmosphere. Conveniently and centrally located in the prime area of St. George’s Bay, InterContinental Malta is within walking distance of some of the islands finest shopping, entertainment and nightlife venues, also 20 minutes drive from Malta International Airport and 15 minutes drive to Valletta, Malta’s historical capital city. All 481 designer led bedrooms are superbly furnished; having all the comforts expected of a luxury hotel with either twin or king beds, spacious bathrooms with separate bath and shower, private balconies, coffee and tea making facilities and high-speed WIFI access. The luxury suites and presidential suite are located on the hotel’s higher floors, here guests can avail themselves of the Club InterContinental lounge with its stunning views across the island and Mediterranean. The lounge also includes a private reception desk, rooftop pool, meeting room and valet service. The Concierge team is also on hand throughout the day to provide insider knowledge vital for discovering and exploring the Maltese islands. With six restaurants and six bars, the hotel offers varied local and international cuisine at all times of day, both indoor and al fresco. The hotel’s extensive leisure facilities include a lagoon styled outdoor panoramic pool, a heated indoor pool, the Planet Trekkers Kids Club, a state of the art fitness center, a spa with a traditional Turkish hamam, hair salon and 24 hour room service. The revamped and extended InterContinental Beach Club includes an exclusive sandy beach and incorporates an array of amenities including bars, a restaurant, and water-sports facilities. The hotels extensive meeting, exhibition and conference facilities offer guests 6,000 sqm of space in over 30 meeting rooms, including the state of the art InterContinental Arena Meeting Centre. ... more   less 
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Also Known As:
Intercontinental Malta Hotel Saint Julian`s
Intercontinental Saint Julians
Intercontinental Hotel Malta

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