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“Superb service”

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InterContinental Malta
Ranked #12 of 33 Hotels in Saint Julian's
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Superb service”
Reviewed 16 April 2014 via mobile

We stayed at this hotel on a cricket tour from England so obviously we would be room sharing.it was the perfect location as we were also there to celebrate a stag party of one of our group. The hotel gave us all that was required for a 4 day break and it was easy to get back to from the many late nights. Concierge were particularly helpful always there to get taxis and advise restaurants. The pool bar was also a big hit and in a great location on the roof.the rooms were clean and housekeeping also did a great job. I can't fault this hotel and would definitely return again given half a chance

Stayed April 2014, travelled with friends
Helpful?
1 Thank Dan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 1 Contributor
3 reviews
Reviewed 16 April 2014

I enjoyed the room, restaurant and service. The location is not optimal...but few minutes walk from the Hilton and the marine area. All in all good value for your money. Transportation is via taxi or for those who want to get a better local atmosphere , a bus service is also near by...

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eyal_bn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2014

We took 14 guys on cricket tour to Malta and the staff at the intercontinental made the organisers life easy. Happy to change our booking several times before we arrived. We were made to feel welcome for our entire stay and were well looked after throughout, spacious, luxurious and value for money. We would love to go back.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bobuiyo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level 5 Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 April 2014

I have mixed feelings about the Intercontinental. Its greatest issue - or asset depending on who you are - is its location. Although very close to the bay, its surroundings are far from picturesque. The entrance is smack in the middle of the busiest part of town, with a cinema complex, a massive mall and dozens of bars and clubs (including strip clubs) literally 20 steps away. It's very urban and not very relaxing, though we (as a couple in their 30s and 40s) enjoyed walking back every night and watching what the teenagers get up to. It's also not particularly well placed for sightseeing, as it takes at least 30 minutes by bus to go anywhere. The bus stops are however just 5 minutes walk away. On the plus side, there are more than enough good restaurants to choose from in the area, so it's easy to stop by the hotel to refresh ourselves before dinner.

The hotel itself is a very nice business hotel, with dated decor and furnishings. Our room was clean and had a balcony overlooking the courtyard. The bed was very comfortable, but the shower leaked water onto the floor. The breakfast was very good. The staff was lovely, and even sent us a bottle of bubbly since they saw that it was just after my birthday. All the staff I talked to were great, though there were some inconsistencies in information given about the public transport. We were given a welcome drinks token, which was a great touch, but the Waterbiscuit bar and restaurant is one of the worst designed places I've seen - it had zero atmosphere and was totally lifeless.

Overall, this was good value as I got a good deal for the room, but I may choose another hotel next time. I feel that though totally decent and comfortable, this particular hotel doesn't quite live up to the luxury Intercontinental brand I know.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank londoner_sylviah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, United Kingdom
1 review
Reviewed 14 April 2014

Read mixed reviews prior to arrival - however I conclude that it is a worthy 5 star hotel with excellent staffing- the staff in the executive lounge really were outstanding from the guy that cleans the balcony and lounge to the waitresses/waiters-through to the reception staff especially Clarence Ellul and Peter Kriznar-
The resort is certainly lively but maintains a relaxed atmosphere
The fitness centre is massive but not overcrowded
All in all an enjoyable experience -so much so that we have already booked for our summer holiday after 20 years plus of holidaying in Tunisia

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 April 2014

We have just had 4 nights in this very tired intercontinental. The location was horrible for us as it's in an area that is best regarded as partiesville. Everything you read about Paceville, where this hotel is located, is true. Full of 'gentlemans clubs' if you could call them that. Nothing but drunks and stag parties in strip clubs abound. The hotel is a long bus or very expensive (€20-€25) taxi ride from the lovely Valletta. We would definitely stay closer to town next time as it would be better value to pay more for the accommodation but less on travel. Tired hotel but the staff were beaut. Very friendly and helpful. We paid extra to upgrade to a superior room on arrival but still had red wine splatter (we think it was anyway!) all over the cupboard doors. The beds you could feel the springs through so not terribly comfortable either. All in all very disappointing. Definitely doesn't deserve the 5 star rating I think it has. Worst we have stayed in for quite awhile.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WendyinLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level 5 Contributor
56 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 13 April 2014

Plus :
- Comfortable rooms and beds
- Extremely friendly and helpful staff

Minus :
- Hotel starts wearing out. EG, non of the terrace doors was closing properly, meaning noise when windy and feeling of insecurity, fitness material a bit old
- Location (but like in most Malta) : surrounded by concrete, no nice views, noise outside because of airco adjacent buildings

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrunoMBrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Malta

Property: InterContinental Malta
Address: St George's Bay, Saint Julian's, Island of Malta STJ 3310, Malta
Phone Number:
Region: Malta > Island of Malta > Saint Julian's
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 On the Beach Hotel in Saint Julian's
#7 Spa Hotel in Saint Julian's
#10 Romantic Hotel in Saint Julian's
#10 Business Hotel in Saint Julian's
#10 Family Hotel in Saint Julian's
#11 Luxury Hotel in Saint Julian's
Price Range (Based on Average Rates): ££
Hotel Class:5 star — InterContinental Malta 5*
Number of rooms: 481
Official Description (provided by the hotel):
InterContinental Malta redefines the meaning of elegance, hospitality and service with its contemporary design and modern ambience providing an exclusive and relaxed atmosphere. Conveniently and centrally located in the prime area of St. George’s Bay, InterContinental Malta is within walking distance of some of the islands finest shopping, entertainment and nightlife venues, also 20 minutes drive from Malta International Airport and 15 minutes drive to Valletta, Malta’s historical capital city. All 481 designer led bedrooms are superbly furnished; having all the comforts expected of a luxury hotel with either twin or king beds, spacious bathrooms with separate bath and shower, private balconies, coffee and tea making facilities and high-speed WIFI access. The luxury suites and presidential suite are located on the hotel’s higher floors, here guests can avail themselves of the Club InterContinental lounge with its stunning views across the island and Mediterranean. The lounge also includes a private reception desk, rooftop pool, meeting room and valet service. The Concierge team is also on hand throughout the day to provide insider knowledge vital for discovering and exploring the Maltese islands. With six restaurants and six bars, the hotel offers varied local and international cuisine at all times of day, both indoor and al fresco. The hotel’s extensive leisure facilities include a lagoon styled outdoor panoramic pool, a heated indoor pool, the Planet Trekkers Kids Club, a state of the art fitness center, a spa with a traditional Turkish hamam, hair salon and 24 hour room service. The revamped and extended InterContinental Beach Club includes an exclusive sandy beach and incorporates an array of amenities including bars, a restaurant, and water-sports facilities. The hotels extensive meeting, exhibition and conference facilities offer guests 6,000 sqm of space in over 30 meeting rooms, including the state of the art InterContinental Arena Meeting Centre. ... more   less 
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Also Known As:
Intercontinental Malta Hotel Saint Julian`s
Intercontinental Saint Julians
Intercontinental Hotel Malta

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