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InterContinental Malta
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Reviews (4,249)
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1,895
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587
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128
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Reviewed 25 April 2014

stayed at this hotel for 4 nights and everything was excellent, we were a group of 14 guys who were there on a Cricket tour/stag party...arrived at 11.30am rooms were all ready. the receptionist Lara was exceptional very polite and a professional...did have a laugh looking at my friends passport with a shaved eyebrow but that was all we were there for having a great time...we had a few problems with the rooms but it was very professionall and efficiently dealt with Peter Kriznar the guest experience manager and his assistant who went out of their way to resolve our issues...the pool side bar staff Ryan and his manager (sorry not sure of the name may be Mike) were brilliant kept the beers/cocktails and the banta going all day.

we had a late flight at 10.30pm and they extended our checkout till 20.00pm...which was the icing on the cake, no hotel does that for anyone...just wanted to say a massive thakyou to you all and keep up the great work....we will definitely come back and stay with you guys in the future.

  • Stayed: April 2014, travelled with friends
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Thank Shafique F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

Visited Malta with family from Australia and we certainly had a great time staying at the Intercontinental. Rooms were very good, overlooking the garden, so nice and peaceful.

The surrounding area is a bit of a nightmare with bars and "Gentleman's Clubs" creating a lot of noise, but once inside the hotel all is well!

Waterbiscuit Restaurant was wonderful although very busy as the hotel was full with a company conference - we ate downstairs near the bar - same food but a lot quieter and wonderful staff who looked after us.

All staff were amazing and so helpful - would visit again

  • Stayed: April 2014, travelled with family
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1  Thank dcticker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

The hotel is in an ideal location for a group of 14 who arrived in Malta for a cricket tour/stag/50th bday celebrations. The service was excellent and the rooms were spacious and very comfortable. The pool area was one we visited frequently during our stay and all the staff were very welcoming and took good care of us... would definitely recommend!!

  • Stayed: April 2014, travelled with friends
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Thank Darpan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

A fantastic 5 day tour of Malta was complimented by an excellent stay at The Intercontinental. The Hotel had all the immenities and so much more. Excellent decision to upgrade with the super breakfast

  • Stayed: April 2014, travelled with friends
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Thank Julian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2014

I have just returned from a 4 day Easter break in the Intercontinental Hotel in Malta. I got upgraded as an IC ambassador to a suite in the 15 floor and paid for Club Lounge Entrance as well. The room was big and clean with good AC in the warm maltese atmosphere. I felt from soon after my arrival that the Guest in the IC Hotel in Malta is treated more as a person and not just a customer. The attention to customer care and experience by The Guest Experience team of Petr and Balazs and their team is quite simply superb. Even though the small things are still needing attention here and there, there is a genuine wish that the experience is the best for the guest and that the feedback with regard to the small issues is genuinely taken on board and corrected with haste. The Club Lounge was great with customer care and attention to detail to the fore. Maria, Selena, Inna and the other staff there make the lounge a very pleasant experience from breakfast through afternoon tea to pre-dinner drinks. Danica's name must also be mentioned for her professionalism at the cocktail reception on tuesday night and pleasant approach.

The IC Malta experience i had, i would find difficult to fault and the staff's care and attention to care for the Guest Experience would make me recommend it highly and will definately lead me to book a return visit in the future.

  • Stayed: April 2014, travelled solo
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Thank Irishguy353
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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