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Radisson Blu Hotel, Zurich Airport
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Reviews (2,616)
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Reviewed 21 August 2014

Held several meetings there, it's really good, nice rooms, good bkfst and friendly staff
Walking distance to airport and easy access to the city
It's perhaps a little to costly for my Southern European standards

Stayed: November 2013, travelled on business
1  Thank Luis G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded 22 August 2014

Dear Luis G

A big thank you for your positive review. We are glad you had the chance to use our Meeting facilities as well as our rooms.

We would be more than happy to welcome you back again in the near future.

Yours,

Werner Knechtli
General Manager

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Reviewed 21 August 2014

We stayed at this hotel the night before our flight back to the United States. It was so convenient that we would definitely stay here again before a flight. The staff members were very helpful and the atmosphere helped our trip end very pleasantly.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
1  Thank Diane G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded 22 August 2014

Dear Diane G

Thank you so much for your feedback. It is great to see that you were happy with our service. I have happily forwarded your comment onto my team.

With the best regards and until hopefully very soon.

Werner Knechtli
General Manager

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Reviewed 20 August 2014

Stayed for an evening before flying out the next morning. Amazingly convenient for all airport terminals, airlines, and lounges. The lobby is a unique place to sit for a drink. The wine tower is interesting on its own, never mind the frequent acrobatic shows which are performed on the tower (it's as if Cirque de Soleil created a show based on the cheesy Tom Cruise movie Cocktail). It's a good laugh.

The rooms are typically swiss - clean, crisp, simple, but surprisingly roomy. Service is courteous and efficient. The downside is that if you can't leave the airport, you have to eat in the hotel, as other options are very limited. However, it is so easy to go to the train station in the airport and go 10 minutes into the centre of Zurich. Why would anyone stay and eat at the hotel unless there was no other option?

I am going to Switzerland again in the autumn and will definitely stay at the Radisson the night before my return flight.

  • Stayed: May 2014, travelled on business
    • Location
    • Rooms
    • Service
2  Thank Brad L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded 22 August 2014

Dear Brad L

A big thank you for your positive review. I am more than happy to share you feedback with my team. It is great to see you took some time to visit Zurich too.

We hope you had a safe journey back and look forward to welcoming you back again in the near future.

Best regards,

Werner Knechtli
General Manager

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Reviewed 19 August 2014

I don't understand how one can Confirm 3 times via email and still show up at the hotel with absolutely no trace of any confirmations whatsoever. Thanks to all the Sarahs and Tilens for absolutely nothing.

  • Stayed: August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank Alexandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded 21 August 2014

Dear Alexandra B

First of all I would like to thank you for taking the time to comment on your stay with us. We do take these comments seriously as one of our core values is to guarantee full guest satisfaction. Unfortunately, we were not able to track your reservation in our system. Please contact us directly so we can further look into this case and improve our services for the future.

Once again thank you and we nevertheless hope to welcome you back again in the near future.

Best regards,

Werner Knechtli
General Manager

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Reviewed 19 August 2014

Our Family (parents & 31 y.o Daughter in two rooms) checked into the Radisson Blu on Friday August 15th after arriving by train from Basle. We had to farewell our Daughter Saturday morning on a flight to New York.

Check in was very speedy , very courteous , and the staff were unfailingly helpful with all queries we had at that point in time. The rooms were spotlessly clean and very well fitted out with all amenities one could reasonably ask for (including a well stocked Mini Bar Fridge). The room price was very fair for the location and services on offer. Internet access was free which again was very much appreciated.

We had lunch in the in-house Italian Restaurant which was of truly excellent quality and presentation (and service) , and again was very fairly priced.

We checked out the next morning - again a speedy and absolutely painless affair and great courtesy from the attending staff.

One last point - no "Airport Shuttle" to queue for every 15 or 30 minutes - no risk of the Shuttle being filled with Hotel customers further up the queue (happened to all of us from time to time) , incurring a further wait. Just a very pleasant relatively short walk internally within the Shops/Station complex from the Hotel to the Airbridge transversing the main Airport Arrivals/Departure roadway and into the Departures area of the Airport.

Absolutely 1st class location , a 1st class Hotel , and 1st class very convenient access to and from the Departure & Arrival area's.

Our compliments on the location , the Hotel design , and the impeccable service and facilities on offer at the Radisson Blu Kloten Airport.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank FRANK H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson-Blu-Zurich, General Manager at Radisson Blu Hotel, Zurich Airport, responded to this reviewResponded 20 August 2014

Dear FRANK H

A big thank you for writing such a detailed review. It is great to see you enjoyed your time spent here and that you were happy with our service and hotel on a whole.

I have forwarded your comment onto my team, receiving such positive feedback is always incredibly motivating, so thank you for this.

We look forward to welcoming you back again and until then, wish you all the best.

Kind wishes,

Werner Knechtli
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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