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“Transit hotel”

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Dorint Airport Hotel Zurich
Ranked #7 of 10 Hotels in Opfikon
Reviewed 29 March 2014

I would describe this hotel as a transit hotel, no frills. Definitely one of the worst pillows I have slept on and the bed wasnt much better. I personally would not stay here again however its not all bad as it is clean and new and not badly priced.

Service was good despite house keeping not replacing the coffee and bathroom towel (this was not factored into my rating and is merely a comment)

Stayed: March 2014, travelled on business
Thank Globaltraveller083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detlin, Geschäftsführer at Dorint Airport Hotel Zurich, responded to this reviewResponded 1 April 2014

Dear Guest,
first of all let me thank you for having chosen the Dorint Airport Hotel Zurich for your business trip in Zurich. We have noted some of your critical comments, which indeed shall make subject of improvements during our first efforts to implement our services on higher standard in this hotel. We do appreciate your feedback very much, as especially in a brand new hotel many smaller changes will secure an enjoyable stay not only for yourself, but to all the future guests at our property. Wishing you an excellent and successful business trip and a save trip back home.
Best personnel regards
Detlef F. Linder, General Manager

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200 - 206 of 345 reviews

Reviewed 27 March 2014 via mobile

Waited for 1 hour the shuttle bus at the airport and did not appear. I called by phone and was told that it passed 15 min ago. I answered that I was waiting for 1 hour and no shuttle was there and their answer was “I am so sorry for that“. I did the check in and went directly to bed (23:00). I tried the free internet for guests entering surname and room number (as required in the website) and it did not work. I called by phone to the desk and they told me that I needed to go down and pick a paper with username and password... I told them that I should be said that during the check in... their answer was again “i'm so sorry. We have no one available to bring you the paper“. 5 minutes before that there were 3 people on the reception desk laughting...
I asked for a wake up call at 5:30, hope they will call and do not loose the flight... and also hope that at 6:00 the shuttle will work (only one hotel in the área without free shuttle; it is 12 CHF, same as a taxi!!!). The room it confortable, new, confortable bed, clean bathroom, flat TV. The carpet is too new and needs to be cleaned daily because it looses a lot of particles... the fridge only has water...
Thats all... hope not to be here again... paying about 300 EUR a night, I just want a good service, not people on desk saying they are so sorry.
Will Never recommend it.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Eduardo E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detlin, Geschäftsführer at Dorint Airport Hotel Zurich, responded to this reviewResponded 1 April 2014

Dear Sir,
let me thank you very much for having chosen the Dorint Airport Hotel Zurich for your last business trip to this beautiful City.
I do regret fully that you have experienced a rather disappointing transportation service from the Airport to the Hotel, which under such conditions has not been our intention at all. We have spoken to our partner company, whom should have secured the transportation for our hotel guest and they will make sure, such an incident will not happen again with the Dorint Airport Hotel in Zurich. We wish you an excellent summer season, much success in your business field and hoping to get another chance to improve our guest service to you during your next trip to Zurich.
Best personnel regards
Detlef F. Linder, General Manager

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Reviewed 27 March 2014

Why are Hotels at Zurich Airport so expensive? The Raddisson Blu is extortionately over priced! I found this little gem on Expedia, brand new, fantastic large rooms and a shower to die for. Free internet and reasonable breakfast. Cant fault it for a Hotel by a Airport.

I hope it doesn't raise its price to the level of other hotels in the area.

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank RichardB100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detlin, Geschäftsführer at Dorint Airport Hotel Zurich, responded to this reviewResponded 1 April 2014

Dear Guest,
thank you very much indeed for your feedback during your stay at the Dorint Airport Hotel Zurich and for having chosen the Hotel for your stay in this nice City.
We are really delighted of your comments and we can only wish that all your experiences with our hotel will be as successful as mention from your side. Of course it would be a pleasure to welcome you more often in our property and possibly soon becoming a regular customer to our Hotel, which I would very much appreciate.
Wishing you an excellent summer season not only for business, but alos for your pleasure trips.
Best personnel regards
Detlef F. Linder, General Manager

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Reviewed yesterday
Google Translation

  • Stayed: January 2018, travelled with friends
    • Location
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    • Service
Thank mariasantos8808
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Reviewed 2 weeks ago via mobile
Google Translation

Stayed: February 2018, travelled on business
Thank HerveVersailles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene B, Manager at Dorint Airport Hotel Zurich, responded to this reviewResponded 2 weeks ago

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Reviewed 3 weeks ago
Google Translation

  • Stayed: January 2018, travelled solo
    • Value
    • Cleanliness
    • Service
Thank jetbirdme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene B, Manager at Dorint Airport Hotel Zurich, responded to this reviewResponded 3 weeks ago
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Reviewed 4 weeks ago via mobile
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Stayed: January 2018, travelled as a couple
Thank Caroline P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlene B, Manager at Dorint Airport Hotel Zurich, responded to this reviewResponded 4 weeks ago

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Additional Information about Dorint Airport Hotel Zurich

Address: Riethofstrasse 40 | Zurich Airport, Opfikon, Zurich 8152, Switzerland
Region: Switzerland > Canton of Zurich > Zurich > Opfikon
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#7 Luxury Hotel in Opfikon
Price Range: £73 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dorint Airport Hotel Zurich 4*
Number of rooms: 235
Official Description (provided by the hotel):
235 modern, spacious, air-conditioned non-smoking rooms including 45 in the Superior category, 13 junior suites and 7 disability-friendly rooms. Large "Airbus" convention and conference room, 2 mid size conference rooms, 4 meeting or breakout rooms and 4 syndicate rooms at the first floor (rooms with connecting door to a meetiong room) ample natural daylight, air conditioning and barrier-free access, capacity for up to 180 guests. All rooms fitted with special soundproofing windows. Underground car park with 78 parking spaces (charge apply), bus parking spaces available. ... more   less 
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Also Known As:
Dorint Airport Hotel Zurich Canton Of Zurich, Switzerland

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