I booked the room at 9:15 that evening and arrived at 9:55. I rung the doorbell several times but there was no answer. I then called the number provided on the outside of the door but again there was no answer. After waiting around for nearly 40 minutes a couple came out the house who told us that I could dry driving to the hotel round the corner. I drove there and spoke to someone who advised they would drive up and deliver the keys so I drove back to the room. After waiting another 20 minutes she finally turned up by which time it was gone 11.
Once in the room I discovered there was no heating! The room was freezing cold and I can honestly say it was one of the coldest nights sleep I've ever had! I tried to phone the hotel again but there was no answer.
- Also Known As:
- Tenterden Guest House Bracknell, Berkshire