This stay was courtesy of Tesco Clubcard coupons so I didn't expect a top class room and I wasn't disappointed. The room was adequate for a weekend but my husband and I wouldn't have wanted to spend a week's holiday in it. The TV was suffering from technical problems, no BBC1 except for with subtitles nor were several other channels available. This probem was throughout the hotel but nobody seemed in any hurry to fix it. The room was clean as was the bathroom but through the hotel it was the small things that didn't receive attention - hospitality tray in the bedroom wasn't refreshed each day as items were used (although the toiletries in the bathroom were); at breakfast on two mornings there was neither milk nor marmalade on the table and these had to be requested. On the last morning breakfast ended at 10am but at 9.15am the fried eggs had run out and I was told that there wouldn't been any more as the fryer had broken down! I would have expected the member of staff to offer the chef preparing me a fried egg as I wished, not the blanket statement that there wouldn't be any more eggs that day. How can a large frying pan over heat break down? Another gripe is that there wasn't free wifi unless you were in a certain category of room or at a conference. This practice seems to be not just with the Hilton we stayed in but throughout Hilton hotels in the UK. Most hotels now offer free wifi as a matter of course. We would return again for a weekend but if I was paying the full price, I would choose another hotel in Bracknell rather than this one.
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- Also Known As:
- Hilton Bracknell Hotel Bracknell
- Hilton International Bracknell
- Bracknell Hilton International
- Hilton Bracknell Berkshire