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“Excellent staff!”
5 of 5 bubbles Review of Hilton Bracknell

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Hilton Bracknell
Ranked #6 of 7 Hotels in Bracknell
Bracknell, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent staff!”
5 of 5 bubbles Reviewed 13 April 2014

I come here every now and then just for a few drinks. Marc behind the bar always provides an excellent service, as well as the rest of the staff. They're all friendly and create a welcoming atmosphere!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you for taking the time to write a review following your stay. Thank you so much for your kind comments regarding the staff which has been shared with them
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,903 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (264)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Newport, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 13 April 2014 via mobile

I think it is common that hilton hotels have tired mattresses and try and spruce them up with a mattress topper! Upon arrival the hotel looked clean tidy and very popular based on the number of people seen between the car park and lobby area. Check in was quick and swift we had pre booked through Thorpe park and got told we had 15% off food and drink which was great but we had already eaten. The rooms were smaller than I expected however clean, tidy, modern! And a large tv.. The ariel wasn't that great so bit snowy on some channels.

The shower was a spray head and was very annoying! But done what was needed.

The breakfast was great as always!

Location was great for Thorpe park as it was only about 20 minutes away with Sunday traffic!

Stayed April 2014, travelled with friends
Helpful?
Thank DeclanH149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you so much for your very kind comments and we are delighted to learn that your stay was so enjoyable. We look forward to welcoming you back to the Hilton Bracknell again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tokyo, Japan
1 review
3 of 5 bubbles Reviewed 13 April 2014

Overall ok but for a hotel that category I expected nicer rooms. For a business Hotel the furnitures are to old and quite uncomfortable. For a family hotel to rooms are quite small and not suitable. The food is good, but to expensive. The service is as expected good and the employees tried to be friendly & helpful. My room wasn't as clean as I expected.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you for taking the time to write a review following your stay. I was very sorry to read that we did not meet your expectations on this occasion. I have taken your comments on board and please be assured I have shared them with my management team.

Thank you again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 12 April 2014 via mobile

Stayed at this hotel for one night on 9th of April. Was dreading it after reading all these bad reviews. But was left pleasently surprised! Cant believe some of the bad reviews people put on here! Its a great hotel.
Staff were extremley welcoming and friendly. Pool and spa out of this world! Room very clean and good size, lovely bathroom and huge telly only complaint was that the bed was a bit squeeky whenever u moved. Breakfast was exceptional! So much choice and all well cooked! Fantastic value and fantastic hotel!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you for your feedback regarding your stay at the Hilton Bracknell
it is always a pleasure to hear how our guests enjoyed their visit and we do look forward to welcoming you back to our hotel soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 9 April 2014

Not up to expectations (or value for money). Broken toilet flusher; expensive wifi not working (known problem but I still had to raise the issue with staff and get it removed form my bill). Noisy room. Decor tired and run down. Not great!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank KevinJFord44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you for taking the time to write a review following your stay. I was very sorry to read that we did not meet your expectations on this occasion. I have taken your comments on board and please be assured I have shared them with my management team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Bracknell hotels

Leicester, United Kingdom
Level Contributor
55 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 8 April 2014

I stayed here due to work and had few expectations given that this hotel is so close to the M4. It was easy enough to find, parking was good, check in was friendly and the room was pretty standard. The positives were that the bed was very comfortable and I slept well, particularly the pillows which were good quality; brekkie was good and had a very good offer (although no grapefruit despite the widest range of fruit I've ever seen); customer service was good throughout which I wasn't expecting as it is 'down south'. My main beef is thus: the bottle of spring water in your bedroom (spring water is essentially tap water) is more expensive than a pint at the bar. It's a rip off which has caught me out before. There are other comments I could make about small rooms and slightly crappy decor but on the whole the place is good. If you're a very light sleeper then bring earplugs as there is a little noise from the roads although it's no enough to disturb most.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bathwickdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you for taking the time and trouble to post a review on this website. I am glad you enjoyed your stay with us and we do hope you have the opportunity to visit us again soon.

Thank you for choosing to stay at Hilton Bracknell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 8 April 2014

Stayed here while was in business visit. Good place to stay.

Calm place. Good swimming pool and workout area. From out side looks like very old building but inside its good. Breakfast buffet has good range. Quality is fine.

You have dedicated phones to call cabs. Sainsbury is nearby if you need anything. Sainsbury petrol station is also there where you get important items 24 X7.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GPrasadKN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 22 April 2014
Thank you for taking the time and trouble to post a review on this website. I am glad you enjoyed your stay with us and we do hope you have the opportunity to visit us again soon.

Thank you for choosing to stay at Hilton Bracknell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Bracknell

Property: Hilton Bracknell
Address: Bagshot Road, Bracknell RG12 0QJ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Bracknell
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Bracknell
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Bracknell 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton EMEA, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Bracknell reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Bracknell Hotel Bracknell
Hilton International Bracknell
Bracknell Hilton International
Hilton Bracknell Berkshire

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