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“Wonderful place!”
Review of Hilton Bracknell

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Hilton Bracknell
Ranked #5 of 7 Hotels in Bracknell
Reviewed 5 June 2014 via mobile

Stayed here last weekend with a special offer attached to legoland, with 2 young children we had a great time, we were greeted at reception and given all out info, the kids got an activity welcome pk, we had a family room, plenty spacious very clean nice and quiet, we dined in the restaurant the kids are free and we got 15% off the total bill because of the legoland package, great food reasonably priced but even better with the discount, breakfast was buffet, full English, pastries, fresh fruit and juices, cereals was lovely, the whole hotel was airy, clean and well presented, the best thing about the hotel was the staff all friendly, smiling and happy, made a fuss of the kids, everyone we came across acknowledged us just a lovely place to stay in a lovely place! Highly recommend would defiantly stop here again

  • Stayed: June 2014
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Thank Travid10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you for your positive review on this website. I was delighted to read your comments; they will definitely help future guests prior to booking. Thank you for choosing to stay at Hilton Bracknell & we look forward to welcoming you back again soon

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1,254 - 1,260 of 2,089 reviews

Reviewed 5 June 2014

This was a typical Hilton with a dated feel. The rate was good and I would go again. Nothing to write home about though. Internet was free, you have to ask for a code at the reception.
Breakfast was good if a bit pricey. The traffic in Bracknell is horrendous, so make sure you leave early enough if you have an appointment or need to go to the airport.

  • Stayed: May 2014, travelled on business
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1  Thank Liv V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you for your feedback, I am delighted that you had an enjoyable stay and as always all this feedback is shared with our team members.
We are constantly updating our facilities so I do hope we will have the opportunity of welcoming you back to show you the improvements and updates to the facilities that have been made.

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Reviewed 3 June 2014

We had a family do my mother was 90 and all wanted to be together as don't get the chance often and the bar shut early we came back to relax and have a drink but it was shut .some of the guests with our group who booked themselves did not get breakfast as we all did thought bit of a poor job.

  • Stayed: May 2014, travelled with family
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Thank 1949sueieq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you for your comments regarding your stay at the Hilton Bracknell such feedback is important to us. I do hope we will have the opportunity of welcoming you back again soon

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Reviewed 3 June 2014

We stopped at the Hilton Hotel during a visit to Legoland and Winsor Castle at the end of May 2014. The hotel location was convenient for our excursion and easily located with good parking facilities. Reception staff were friendly and welcoming and the rooms were of a good standard. We had an evening meal and the four adults chose to select their meals from a carvery. The choice was adequate but the quality of the food fell short of our expectations. The lamb steaks were like eating rubber and were tasteless. For £23 per head we expected a much higher quality. When leaving the restaurant we were confronted by a very aggressive member of staff who asked for a concise list of what food and drink we had consumed. The account holder was confused by this approach and included drinks we had in the bar area meaning we were being overcharged. Thanks to Jackie on reception the following morning this was sorted out to our satisfaction but not without considerable embarrassment to the account holder during our exit from the restaurant. Overall I would only describe this hotel as adequate but in need of attention to the quality of their food

Room Tip: keep away from rooms fronting A332 - exceptionally noisy during traffic rush hours
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  • Stayed: May 2014, travelled with family
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Thank Dergill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you for taking the time to write a review following your stay. Thank you so much for your kind comments regarding the staff which has been shared with them.
Hilton are investing in this property at the moment with a number of projects being carried out, therefore feedback such as this is very important to us.
I do hope we will have the opportunity of welcoming you back again soon

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Reviewed 3 June 2014

Stayed here last night, reception staff very friendly,room very good and restaurant food was good with excellent service. Reception staff this morning were friendly - only downside bacon was cold at 6.45 and breakfast does not start until 6,30!

  • Stayed: June 2014, travelled on business
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Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you for taking the time and trouble to post a review on this website. I am glad you enjoyed your stay with us and we do hope you have the opportunity to visit us again soon. Thank you for choosing to stay at Hilton Bracknell

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Reviewed 3 June 2014

After our first trip there we were put in a very small room with a few faults, but will say we had a beautifully room this time, thank you Hilton your plaza rooms are lovely and what I feel hotel rooms should be wonderful.

  • Stayed: June 2014, travelled with family
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Thank Yvonnebracknell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you so much for your kind response. We are delighted you had an enjoyable stay and I have passed on your kind comments to all of our staff.
We look forward to welcoming you back again soon

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Reviewed 2 June 2014

Came here as part of our 25th wedding anniversary and I am so glad we did. The hotel/ dining/LivingWell staff are very friendly and helpful. Our room was faultless( really loved the shower with 1 head and 2 side jets lol). An absolutely massive, extremely comfortable bed and never heard a sound from anyone or anything during our stay.
We had dinner and breakfast in the hotel and both times the food was delicious. The service was brilliant too. For dinner, we were given a extra course free and a glass of champagne each. Just one of the many occasions the hotel treated us
We left the hotel feeling that we'd been extremely spoilt and have nothing but praise and gratitude to the hotel and all it's staff.
Before I go, I must recommend having a massage. My wife and I had one together and the girls are really good. Never heard my back click so much lol. Came out of the room feeling so relaxed.

Room Tip: Our room was extremely quiet. I don't know if a room backing onto the A322 would be as quiet
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  • Stayed: June 2014, travelled as a couple
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Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this reviewResponded 13 June 2014

Thank you for your positive review on this website. I was delighted to read your comments; they will definitely help future guests prior to booking. Thank you for choosing to stay at Hilton Bracknell & we look forward to welcoming you back again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Bracknell

Address: Bagshot Road, Bracknell RG12 0QJ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Bracknell
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Bracknell
Price Range: £66 - £181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Bracknell 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Bracknell Hotel Bracknell
Hilton International Bracknell
Bracknell Hilton International
Hilton Bracknell Berkshire

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