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“Lovely family break”
Review of Hilton Bracknell

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Hilton Bracknell
Ranked #6 of 7 Hotels in Bracknell
Stafford, United Kingdom
1 review
“Lovely family break”
Reviewed 11 June 2014

We surprised our children with a family break and wanted to visit LEGOLAND. We booked the hotel at the last minute and found it was just great for our needs. The children really enjoyed using the pool at the hotel. The room service food we ordered was really well presented, tasted great and was good value for money. Would recommend this hotel to others.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you for your positive review on this website. I was delighted to read your comments; they will definitely help future guests prior to booking. Thank you for choosing to stay at Hilton Bracknell & we look forward to welcoming you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,928 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

The rooms are nice, only really disappointment was that we booked a double and it was a twin, so we asked to be moved and had the awkward experience of a mute member of staff coming in to push the beds together and rearrange the sheets whilst we both got ready to go out for dinner, apart from that, pretty clean, average service and a nice breakfast

  • Stayed November 2013
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Phily95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you so much for your kind response. We are delighted you had an enjoyable stay and I have passed on your kind comments to all of our staff.
We look forward to welcoming you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Humble, Texas
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 June 2014

I stayed at this hotel in May 2014, and was pleased overall. The front desk staff was very friendly and accommodating. I will have to say that this hotel has rooms that are a little on the small side, but the rooms are clean and comfortable. There are two restaurants in the lobby, so there was no need to go out to find food. I do recommend this hotel if you are looking for a good night's sleep outside of the hustle and bustle of London Proper. (Located in Southwest London, in the borough of Surrey.)

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Sean B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you for taking the time and trouble to post a review on this website. I am glad you enjoyed your stay with us and we do hope you have the opportunity to visit us again soon. Thank you for choosing to stay at Hilton Bracknell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 June 2014 via mobile

Stayed here last weekend with a special offer attached to legoland, with 2 young children we had a great time, we were greeted at reception and given all out info, the kids got an activity welcome pk, we had a family room, plenty spacious very clean nice and quiet, we dined in the restaurant the kids are free and we got 15% off the total bill because of the legoland package, great food reasonably priced but even better with the discount, breakfast was buffet, full English, pastries, fresh fruit and juices, cereals was lovely, the whole hotel was airy, clean and well presented, the best thing about the hotel was the staff all friendly, smiling and happy, made a fuss of the kids, everyone we came across acknowledged us just a lovely place to stay in a lovely place! Highly recommend would defiantly stop here again

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travid10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you for your positive review on this website. I was delighted to read your comments; they will definitely help future guests prior to booking. Thank you for choosing to stay at Hilton Bracknell & we look forward to welcoming you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
191 reviews
164 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 5 June 2014

This was a typical Hilton with a dated feel. The rate was good and I would go again. Nothing to write home about though. Internet was free, you have to ask for a code at the reception.
Breakfast was good if a bit pricey. The traffic in Bracknell is horrendous, so make sure you leave early enough if you have an appointment or need to go to the airport.

  • Stayed May 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Liv V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you for your feedback, I am delighted that you had an enjoyable stay and as always all this feedback is shared with our team members.
We are constantly updating our facilities so I do hope we will have the opportunity of welcoming you back to show you the improvements and updates to the facilities that have been made.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stroud, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
Reviewed 3 June 2014

We had a family do my mother was 90 and all wanted to be together as don't get the chance often and the bar shut early we came back to relax and have a drink but it was shut .some of the guests with our group who booked themselves did not get breakfast as we all did thought bit of a poor job.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1949sueieq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you for your comments regarding your stay at the Hilton Bracknell such feedback is important to us. I do hope we will have the opportunity of welcoming you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Solihull
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 June 2014

We stopped at the Hilton Hotel during a visit to Legoland and Winsor Castle at the end of May 2014. The hotel location was convenient for our excursion and easily located with good parking facilities. Reception staff were friendly and welcoming and the rooms were of a good standard. We had an evening meal and the four adults chose to select their meals from a carvery. The choice was adequate but the quality of the food fell short of our expectations. The lamb steaks were like eating rubber and were tasteless. For £23 per head we expected a much higher quality. When leaving the restaurant we were confronted by a very aggressive member of staff who asked for a concise list of what food and drink we had consumed. The account holder was confused by this approach and included drinks we had in the bar area meaning we were being overcharged. Thanks to Jackie on reception the following morning this was sorted out to our satisfaction but not without considerable embarrassment to the account holder during our exit from the restaurant. Overall I would only describe this hotel as adequate but in need of attention to the quality of their food

Room Tip: keep away from rooms fronting A332 - exceptionally noisy during traffic rush hours
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dergill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Bracknell_Hilton, Manager at Hilton Bracknell, responded to this review, 13 June 2014
Thank you for taking the time to write a review following your stay. Thank you so much for your kind comments regarding the staff which has been shared with them.
Hilton are investing in this property at the moment with a number of projects being carried out, therefore feedback such as this is very important to us.
I do hope we will have the opportunity of welcoming you back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Bracknell

Property: Hilton Bracknell
Address: Bagshot Road, Bracknell RG12 0QJ, England
Phone Number:
Region: United Kingdom > England > Berkshire > Bracknell
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Bracknell
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Bracknell 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Hilton Bracknell Hotel Bracknell
Hilton International Bracknell
Bracknell Hilton International
Hilton Bracknell Berkshire

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