Reading the reviews before I stayed on Sat 5th July, in room 354, I had the impression that this Hotel, The Hilton Bracknell, was generally well respected however niggles existed, check in was quick, thanks to being done via our tour rep, where she handed out the key cards etc, very few hotels have done this in the past and to me it highlights good organisation, within 10 mins a whole coach load were heading towards their room, while the reception staff were able to carry on doing their usual business, our room was quite a hike away as it is a big hotel, all the reviews I've read; both good and bad, do have substance, clearly they are doing up the rooms so you may get a up to date room or one in need of attention, our room was a good size and well laid out, the queen sized bed was the firmest I've slept on, but it was comfortable, there were four poxy but plush pillows which only covered half the bed, the room was hot and with no air con, I was glad to find the well used electric fan in the bottom of the ward robe, which did help, a bit, after I'd repaired it, there is a big window but with a busy dual carriageway a stones throw away it gets very noisy, especially when boy racers scream past in their 1.2 powered micro car with a loud look at me exhaust, the flat screen tv is huge but the picture quality was very poor, electric sockets were hit or miss, the chair would’nt fit under the desk/unit and as a result got in the way, the temporary basin plug didn’t fit properly and the shower curtain is useless, as mentioned elsewhere in other reviews some rooms do need an overhaul, that said it's only minor gripes, the air con does however needs addressing, resolve that and they'll get a lot more happy guests, the restaurant is big and when you stumble across the rest of the available selection the choice of food is very good, and I'm pleased to report that they do know what a “proper” continental breakfast should comprise, take note crappy breakfast hotels, however I would like to see a sign indicating the location of the cooked breakfast etc, as myself and many stumbled across it, it isn't very obvious, staff were very friendly throughout our stay which was relaxed and enjoyable, and I have to say having stayed in different hotels during the last 8 years with Newmarket Holiday's, The Hilton Bracknell is one of very few I'd happily return to, especially once all the rooms have been sorted.
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- Also Known As:
- Hilton Bracknell Hotel Bracknell
- Hilton International Bracknell
- Bracknell Hilton International
- Hilton Bracknell Berkshire