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“A comfortable stay”

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Stirrups Country House Hotel
Ranked #1 of 7 Hotels in Bracknell
Certificate of Excellence
Aylesbury, United Kingdom
Level Contributor
143 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“A comfortable stay”
4 of 5 bubbles Reviewed 30 June 2014

My husband and I stayed at Stirrups for a function on a Saturday night. The staff were very welcoming and helpful on arrival. Our room was on a small side but was very comfortable with most things we needed for a night's stay. There wasn't an ironing board, however we were given one very quickly to our room when requested.

The function was well presented and the food was great both for the evening meal and for the breakfast the following morning.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ladylianne_25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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355 reviews from our community

Traveller rating
    213
    108
    20
    13
    1
See reviews for
113
96
5
57
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Colchester, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

We booked Styrrups to celebrate our silver wedding anniversary. The room was spacious, spotless and well presented. The restaurant staff were very attentive and the food was delicious. We would strongly recommend this hotel.

Stayed June 2014, travelled as a couple
Helpful?
Thank Kellie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
69 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 24 June 2014

Stayed during Ascot week and the Hotel was extremely busy. Checked in relatively early , a warm welcome, a copy of the Racing Post and the room was ready at 11.00am , very impressive. Room was of standard Hotel size, but no issues with it, clean comfortable and everything that was needed was to hand. Free wi fi good speeds etc, always a bonus. A replacement for a forgotten hat pin was soon found and a rose presented for the lapel as we made our way out. Taxis arranged for us with no bother at all. Arrived back in the Hotel at 10.15 pm even though it was clearly stated that last orders were 10.00pm, it was no problem for them to give us a bite to eat. Very impressed with the service and the food. Overall I would recommend this Hotel, its really a 4 star TA rating, but the staff and their helpfulness in general gets them 5. Will try and book in again for next year, this is a popular spot for the races so if you wish to stay , book early.

Room Tip: We were at the front so traffic on the road did disturb in the early hours , would think a room at t...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brunobu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadway, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 19 June 2014

We appreciate Royal Ascot is a busy week for local hotels. We were not shown to our room, we were not even given vague directions. We couldn't work television , though that a minor detail for us., (we did find instructions the next morning hidden between the bottled water on the opposite side of the room) We had booked a table in the restaurant, the restaurant didn't appear to be busy and several members of staff standing around. It took 20 minutes for anyone to take our order. The starter took another 20 minutes to arrive. The food was lukewarm and the plates cold, the asparagus tough. We waited another 30 minutes for the main course, before giving up! We have never, before, walked out of a restaurant. The staff were very apologetic after the event. On the plus side the room was spotlessly clean and the bed and bedding very comfortable. However describing it as a "country hotel in its own grounds " is misleading, as the hotel faces a busy main road, the noise from the traffic from 5.30 am was horrendous. We didn't bother with breakfast.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stirrups, Manager at Stirrups Country House Hotel, responded to this review, 25 June 2014
Thank you for your reviews on both on our restaurant and hotel’s tripadvisor page and I can only sincerely apologise for what was obviously a less than satisfactory stay, far below our normal high levels of service. We welcome all reviews so that we can continually improve our product and service, both in the hotel and our restaurant. As a family run hotel, we take pride in all that we do, as is testament by the positive reviews on this site. As such we take any complaints very seriously and there is no exception in this case. I have fully investigated all of the issues you raised with the heads of departments and put in place specific measures to ensure this kind of service remains an exception to the rule, rather than the rule itself. Lessons have been learned here. If you wish to get in touch directly, I would be more than happy to explain the measures that have now been taken and would welcome the chance to apologise personally.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bracknell, United Kingdom
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 17 June 2014

Have been here many time as I live locally. Food is always very good.
Highly recommend trying this Hotel. Staff always very helpful too.
Hope to see Liver & Bacon back on the menu as they make it really well.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank ShazieJordie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somerset
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

Stayed overnight prior to day at the races, could not fault anything great welcome on booking in, shown to room with offer to carry bags, made sure we were settled and had everything we needed, lovely clean room super bathroom, booked in for evening meal and although not cheap, the service was great, food lovely and the chocolate fondant was to die for!!

The bed was super king size with lovely linen and really comfy.

Breakfast was quite pricey, £18.00 each, but again great service and lovely hot good quality food.

If in the area again would certainly go back, highly recommended.

Room Tip: Coach house, lovely and quiet with great views of the garden
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rowena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

We do not stay overnight, but use it as day guests. have used Stirrups Hotel every year for the past 6 years, and it really helps make our day at Royal Ascot a fabulous day. The food we experience at both breakfast and the evening meal is superb and fresh. The staff are polite, fun and alway professional. We wouldn't use anywhere else. See you on 17 June 2014.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Vicki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stirrups Country House Hotel

Property: Stirrups Country House Hotel
Address: Bracknell Road | Maidens Green Village, Bracknell RG42 6LD, England
Region: United Kingdom > England > Berkshire > Bracknell
Amenities:
Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #1 of 7 Hotels in Bracknell
Price Range (Based on Average Rates): £
Hotel Class:3 star — Stirrups Country House Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
Maidens Green Village ... more   less 
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Also Known As:
Stirrups Country Hotel
Stirrups Country House Hotel Bracknell, Berkshire

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