I was at the Macdonald Crutherland House for a Christmas party night and it was one of the worst meals I have every had!!
Turkey was dry, so dry it the ends were uneatable, the potato were also dry though not to the same level as the turkey, brussels sprouts were over cooked and the parsnip was still raw!!! The Carrot and coriander soup was watery carrot. The only good thing about the meal was the sticky toffee pudding.
To make matters worse the service was atrocious, when we eventually were allowed in to site down the food was virtually thrown in front of us - not what I call service.
For that amount that we payed for this party night i would have at least expected edible food!
I would not recommend going to this venue, i had at one point considered one of your venues for a large function, on the basis of this it most certainly will not be happening.
As a company we have traveled to a number of hotels for our Christmas nights out, this was the worst by far, and it is meant to be a 2AA rosette restaurant (fair enough i was on a party night but i still expect a certain standard).
Finally, I was going to try and complain privately to the company direct but they do not allow you to email them direct with complaints. So next best thing... Trip Advisor.
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- Also Known As:
- Macdonald Crutherland House Hotel East Kilbride
- Macdonald Crutherland Hotel
- Macdonald Crutherland East Kilbride
- Macdonald Crutherland House East Kilbride, Scotland