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Doubletree by Hilton, Dunblane-Hydro
Ranked #1 of 3 Hotels in Dunblane
Reviewed 9 May 2014

Nice room and nice dinner Breakfast a bit of a lottery buffet style . when we went to get breakfast the table was cleared and took ages to be reset it looked like a lack of leadership in Dining room . Gym centre had a nice pool ideal for a morning swim and grounds were lovely

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Bill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for taking the time to complete the online questionnaire and to give us your valuable feedback regarding your breakfast dining experience.

We are pleased you had an enjoyable stay and enjoyed our Leisure facilities whilst you were here.

We do hope to see you again sometime soon.

Regards

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,508 - 2,514 of 4,047 reviews

Reviewed 9 May 2014 via mobile

I stayed for a wedding & the good was great.
The hotel is in a beautiful settings
However I wouldn't stay here again & doubtful any Hilton hotel
U can't get into your room until
4 pm & apparently thats standard Hilton practice .. That's half the day away !!! Not practical at all ..
They also over booked hotel & a couple of people at the wedding who booked there room last May got sent home in paid taxis
As there was no bedrooms for them which they found out at 7pm after the wedding dinner .. Shocking!!
Also the double bed was tiny as my 6ft 2 inch husbands feet were hanging out the bottom!!!
Pretty disappointing from a Hilton

  • Stayed: April 2014
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1  Thank Hobgoblinlf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for completing the online questionnaire.

Despite the issues that you have outlined we do value you praising the food at the hotel.

All your feedback has been taken on board to allow us to enhance the level of service that is delivered to our guests. We do hope we can welcome you back in the future.

Regards

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Reviewed 9 May 2014

Hotel is really lovely. I was in the old building which I believe is nicer than the newer bit. My room was a little tired but still very nice. Not impressed you have to pay to watch films etc. The food was absolutely lovely first class. The service from the waiters was extremely attentive and very helpful. Breakfast was beautiful everthing you could ask for on a buffet and more. We skipped lunch we were so full.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for your feedback on your recent stay at DoubleTree by Hilton Dunblane. I am pleased to read that you had a pleasant and comfortable stay.

I would like to thank you for your kind comments about the Restaurant team, I will ensure that they receive them.

We look forward to welcoming you back in the near future.

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

We had to be moved 2 times until we got a room we actually thought was what we had booked. One room smelt of newly cooked fish and chips! Drinks significantly over priced. Dining room food disappointing General quality of rooms in annexe to rear of building disappointing Watch out for large bump on gym floor!

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank zumsdad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for taking the time and trouble to complete the survey and to give us feedback on your recent stay in our hotel.

Please accept our sincere apologies for the shortcomings you experienced during your visit. We will take the time to review your comments with the hotel team and will use your feedback as part of our on-going commitment to improve.

Regards

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Reviewed 8 May 2014

I am writing this review on behalf of my parents. They were tour group from Japan. Unfortunately, the day they arrived in Scotland after long journey from Tokyo, my father became so ill and had to stay 2 days at the hotel. The hotel staff were so kind and helpful my mother was so impressed with the service. They were well looked after by the staff. I would highly recommend this hotel and again thank you very much!

  • Stayed: April 2014, travelled with friends
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Thank Arroyohondo1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for your recent review on behalf of your parents.

I shall ensure your kind comments about the service they received whilst here is passed to the Team.

We do hope your father is recovering well after his illness.

Regards

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Reviewed 8 May 2014

Have stayed here a number of times. Always good and never exceptional. Rooms are good especially the superior rooms. Restaurant and bar areas are good and there is a sensible number of meal choices - not too many or too small allowing sufficient choice and for all food served to have received good attention to preparation.

Room Tip: Rooms overlooking gardens are good. Worth upgrading to a superior room if available. There are often...
See more room tips
  • Stayed: May 2014, travelled on business
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Thank GardenerBuff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for completing the online questionnaire.

I am glad that you enjoyed your stay overall and hope that we can welcome you back to the DoubleTree by Hilton Dunblane in the near future.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2014

Appalled to pick up a germ at our first meal which consequently was diagnosed as food poisoning. This extremely painful condition ruined the rest of our holiday. The cause of this dreadful happening was thought to be a dish of raw salmon and brown shrimps.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael P, General Manager at Doubletree by Hilton, Dunblane-Hydro, responded to this reviewResponded 14 May 2014

Dear Guest

Thank you for your comments on your recent stay at DoubleTree by Hilton Dunblane.

I understand my Deputy General Manager has now been in contact with your personally to discuss this matter with you.

Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton, Dunblane-Hydro

Address: Perth Road, Dunblane FK15 0HG, Scotland
Phone Number:
Region: United Kingdom > Scotland > Stirling > Dunblane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Dunblane
Price Range: £89 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton, Dunblane-Hydro 4*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, TripOnline SA, Hotels.com, Expedia, HotelsClick, Ebookers, getaroom.com, Evoline ltd, 5viajes2012 S.L., HotelQuickly and Cancelon so you can book your Doubletree by Hilton, Dunblane-Hydro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton, Dunblane-Hydro Hotel Dunblane
Hilton International Dunblane
Dunblane Hydro
Hydro Dunblane
Dunblane Hilton International
Doubletree By Hilton, Dunblane-Hydro Stirling

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