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“Complete satisfaction”

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Premier Inn Bromsgrove Central Hotel
Ranked #1 of 8 Hotels in Bromsgrove
Certificate of Excellence
Stroud, United Kingdom
1 review
“Complete satisfaction”
5 of 5 bubbles Reviewed 10 February 2014

This was our first time at a premier Inn and what a pleasant surprise it was. We were given a very warm and helpful welcome and the room facilities were faultless. I would recommend it without any reservations.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 3 April 2014
All the team at Bromsgrove central are delighted you came here as your first experience of staying at a premier inn and that you had such a brilliant time. We all hope this will be the begining of many visits to either us or other premier inns.
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469 reviews from our community

Traveller rating
    266
    142
    46
    10
    5
See reviews for
154
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71
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Portuguese first
  • Russian first
  • Any
English first
Helston
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 6 February 2014

Friendly reception staff, no toilet in reception. Bedrooms and bathrooms very clean. Big problem with the twin rooms. They are a double bed and an uncomfortable sofa. Not suitable for 2 adults. There is no restaurant on site, the one next door is more like a motorway service station, would recommend to have evening meal else where although breakfast good.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank butterleyHelston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 5 April 2014
Thank you for taking the trouble to write a review. I'm sorry our rooms didn't meet your expectations, in the terms and conditions which when booking on-line you have to sign it will tell you the particular make-up of rooms, in this case i quote "the layout of a twin room may vary by hotel, and will either consist of a king size bed ( in most hotels) and a sofabed or 2 single beds. Please contact your chosen hotel directly for more information." Premier inn is always looking to improve and your comments are gratefullly received and have been sent to management so we can review this issue. Many thanks for your trouble i hope this will help you in future when making a booking.
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Prague, Czech Republic
Level Contributor
40 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

The stay was fine. Rooms comfortable and clean, good shower. Attached Brewers Fayre was fine, it's not gourmet but you know what you are getting. Only minor downside was a noisy neighbour one night - do people get some kind of deafness when they stay in a hotel that means they have to turn the TV up loud? Overall fine.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 4 April 2014
I'm pleased your stay with us in the main was a good one.However we are sorry about the noise of the television next door to you for which i do apologise.At premier inn we have a policy of "quiet time" which we do enforce.I hope you will consider returning to see us again as usually we have an excellent record against noise.
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Colchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 26 January 2014

The front of house service was very inviting and helpfull. The room was furnished with basic fittings but was quite spacious and very clean and had a nice smell to it. The bed was just perfect very large and comfortable.The hotel was well located right next to a Brewers Fayre pub which served good food and at a reasonable price with a large carpark.Would reccommend it always.





  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Henryfr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 4 April 2014
Thank you so much for taking the time to write a review of our hotel. All at Bromsgrove central are delighted you found our rooms to be so comfortable.The housekeeping team take a great deal of pride in making our guests rooms as pleasant as possible. Furthermore we are thrilled you would recommend us and we look forward to seeing you again.
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yelverton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 January 2014

We stayed for 2 nights, booked at separate times, I was contacted before to see if I had any special requests which the receptionist sorted out very professionally before my arrival. On arrival and throughout our stay the receptionist made us feel welcome and the accommodation was first class.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank david p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 5 April 2014
It really matters to us our guests are made to feel welcome and have the most wonderful stay. We are so delighted to have received your review and we hope to see you again soon. Many thanks from all the team at Bromsgrove central.
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Kilkenny, Ireland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 11 January 2014

I've stayed here twice in 2013 and honestly after some disastrous experiences in other hotels in Bromsgrove, the Premier Inn is my only choice. The rooms are well-proportioned and clean and everything seems nice and new. For the price you pay that's nothing to sniff at. I also enjoyed the choice of pillows! You have to pay for WiFi but it's free in the restaurant out the front so I used it over breakfast and dinner. Above all else, the staff are the nicest, friendliest bunch I have ever met at a hotel. They were always smiling and went out of their way to be helpful. On my first stay in February I arrived in a state as my phone refused to operate in the UK and I hadn't been able to contact my husband since I left home. The man behind the counter was so helpful and kind. In September there was a girl behind the counter who was lovely too. Apologies I can't remember their names but I did leave feedback at the hotel for them. This hotel puts others in the area (namely the Hilton) to shame and I will return next time I'm in Bromsgrove.

Stayed September 2013, travelled on business
Helpful?
Thank DeiseDee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 5 April 2014
Thank you DeiseDee, our night receptionist Paul remembers you well and was only too happy to have been of help.It always pleases us greatly when a guest takes the trouble to write such a lovely review of our hotel and staff. We are all thrilled you had an excellent stay and we do hope you will return to see us again. Many thanks from all at Bromsgrove central.
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Yorkshire
Level Contributor
54 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 7 January 2014

Stayed here as was on special offer if booked in advance, really pleased, very comfortable room, pleasant staff, shall definitely stay again instead of Travelodge, much more comfortable. Could have done with a few more tea, coffee, milks etc only got 2 of each!! Though more available down in reception, but didn't fancy going down in my dressing gown!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshireMarje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penny_Crockett, Manager at Premier Inn Bromsgrove Central Hotel, responded to this review, 5 April 2014
We are so pleased you enjoyed your visit to our hotel, hopefully you will think of premier inn when next booking a room.Please remember you can always ask for more tea etc. when passing through reception our staff are here to help. Many thanks for writting a review we hope you are all well and will return to see us.
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Additional Information about Premier Inn Bromsgrove Central Hotel

Property: Premier Inn Bromsgrove Central Hotel
Address: Birmingham Road, Bromsgrove B61 0BA, England
Region: United Kingdom > England > Worcestershire > Bromsgrove
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Bromsgrove
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Bromsgrove Central Hotel 3*
Number of rooms: 78
Official Description (provided by the hotel):
Stay in style at Premier Inn Bromsgrove. We're just a pitching-wedge from the Bromsgrove Golf Course, a short cruise from the Harley Davidson Training University, and an easy stroll into Bromsgrove itself. A little further afield there's the shopping and bars of Birmingham, the races at Cheltenham and the wild and wonderful West Midland Safari Park. After a leisurely round or a day of business, refuel in our delicious restaurant, then relax and recharge in our spacious, extra-comfy beds. Directions M42(J1) southbound access only. Follow A38 to Bromsgrove. M5(J4) southbound, follow A38 to Bromsgrove. M5(J5) northbound, follow A38 towards Bromsgrove/Birmingham. Next to the Guild Brewers Fayre. Sat Nav - B60 1GJ Directions: M42(J1) southbound access only. Follow A38 to Bromsgrove. M5(J4) southbound, follow A38 to Bromsgrove. M5(J5) northbound, follow A38 towards Bromsgrove/Birmingham. Next to the Guild Brewers Fayre. Sat Nav - B60 1GJ Transport and local information: NEC & National Indoor Arena Birmingham International Airport 15 miles Worcester Racecourse Bromsgrove Train Station 3 miles Birmingham Airport 15 miles West Midlands Safari Park Cadbury's World Birmingham ... more   less 
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Also Known As:
Premier Inn Bromsgrove Central Hotel Bromsgrove

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