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1nanciewilson
Hatfield, United Kingdom

Great service

5.0 of 5 bubblesReviewed 20 May 2024
Had an amazing 3 days stay at the hotel. Staff were absolutely amazing and the room was very spacious.
Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (324)
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Traveller rating
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LanguageAll languages
Traveller rating
210
53
26
7
28
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Reviewed 13 May 2024

Great stay and excellent friendly helpful staff. Good breakfast. Comfy clean rooms. Great location. However due to Wokingham Council the car parking is terrible and stressful. I recommend you get the train

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank CharlieBuffYateley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 May 2024

Prepare to park off-site. I would recommend dropping bags off first before driving down the road to park in the multi-story (communal parking). Remember to check in and check out at £8 per day, 6 a.m.–6 p.m. (same day); otherwise, you'll be hit with 2x £25 parking tickets. Rip-off! Also, the hotel is basic, so don't expect much. The hotel is bang in the centre of town, so if you intend to venture out, i.e., to Bearwood Lakes for golf or a party, remember that an Uber will be useless coming back, as there are only one or 2 drivers in the town centre, and they will not come out to go back in! You'll need a private hire at the cost of £28 Savage for a 4-mile drive. Savage!

Date of stay: May 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank itfreek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 May 2024

Great stay fantastic customer services.Slight mix up with our booking as we had gone through central reservations which was sorted by Sid the hotel manager and his deputy Georgios . Fantastic location right in the heart of this beautiful town . Great access to London which is what we did to see a show in the west end. Railway station 2 minutes walk. Spotlessly clean and quiet hotel . Thanks once again we will be returning.

Room tip: Slough railway station only 30 minutes away with direct trains into Paddington. Only 25 minutes on train and cheap fares.
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jonathanhM4476TO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 April 2024

Great premier inn. The service was fantastic Timea was extremely helpful & professional when I had an issue with the TV. I was able to change rooms very quickly.

Free car park between 6pm-9am and it’s just across the road!

Very clean rooms with everything you need.

Date of stay: April 2024
Trip type: Travelled on business
Thank Dgtrev
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2024 via mobile

We've used this place a few times while visiting family in Wokingham. It is clean and staff are good. It is very easy to find with a layby to off load a car. Paid parking is nearby. Very quick walk into town for pubs and restaurants. Will use again

Room tip: Paid parking just 5 minutes walk away
Date of stay: April 2024
Trip type: Travelled as a couple
Thank U7043ITandyh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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