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“Poor service”
Review of Burns Beach Cafe

Burns Beach Cafe
Cuisines: Cafe
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed 9 July 2013

I live locally and visit Burns Beach cafe regularly for coffee. The customer service here is extremely poor at times. I waited 25 minutes for a takeaway coffee once whilst have to children waiting in the pram, 1 screaming as he was only 6weeks old. it wasnt even that busy, my coffee was waiting for the milk to be added for at least 15 minutes, the guy was just too busy chatting to other staff members!! Today i got rudely spoken to by a young arrogant no hoper and told that im not allowed to add my own sugar! Im pretty sure im the 1 paying for the coffee so i think i can add my own sugar if i want to! Theres so many new faces constantly being employed there, staff dont seem to stick around for long and Iv come accross many rude types that I get the impression its family and friends working there. Surely if it wasnt they would of been given the flick or been trained better in being polite to the people theyr paid to serve. Cant wait till Dome opens up at Burns Beach.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Lee b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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205 - 208 of 208 reviews

Reviewed 19 June 2013

Burns Beach is beautiful and I think the position of the cafe is great and if you get a good enough seat you can see the ocean. The rest is quite average. For the amount of money you pay and the amount of staff that are on I think they should take your order at your table instead of going up to the counter. I wouldn’t rave about the food. But the coffee I got after was nice. I wont be going back which is shame because it has the potential to be a great place to have a meal or a cake and coffee.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Shara May L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

Loved the food but it is a bit expensive.
We stopped there for a while on our way to Geraldton and had a good time together..

1  Thank AshishAdhikari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2017 via mobile
Google Translation

Thank pere61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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