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Very good
4 reviews
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Manor House -
5 Bedrooms, 7 Bathrooms, Sleeps 16
Cordova, Mactan Island, Cebu Island, Visayas

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Very good - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Todd C. R
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Somewhat disappointing”
Reviewed 29 March 2015 for a stay in March 2015
people found this review helpful

The exterior of the house and the property are very nice. The interior of the main residence needs some attention from a qualified maintenance person. Numerous lights and electrical outlets throughout the house did not work and some recessed ceiling fixtures did not even have bulbs installed. The ceiling fan in the dining area only runs at low speed (it seems as if the fan speed control is not working). The water pressure inside the house is very low. At times it was difficult to wash dishes or take a shower due to low water even though the water pressure from the garden hoses in the yard seemed good. Only one shower is equipped for hot water. The drains in both showers/ sinks of the bathrooms are very slow running. Be aware that only the bedrooms have aircon. When we arrived, the house smelled as though it had not been opened up or aired out in quite a while. The air in the house was stale and smelled musty. We were not aware that the main residence does not have 5 bedrooms as advertised. The other bedrooms are in another building on the property which is currently occupied by the caretaker and some other people. The property should really be advertised as 3 bedrooms which sleep a maximum of 10 people total. If you are looking for a quiet night sleep this is not the property for you. The property next to this one has roosters located on the other side of the privacy wall which start crowing every morning at about 3 a.m. and there are dogs in the area that bark all night long. The kitchen did not have a microwave as advertised. The caretaker bought a microwave and brought it to the main house after our 3rd day there but the plug on the microwave was not compatible with the outlets in the house. We expected a better maintained house for the money we paid.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
4 Apr 2015
I am sorry that our guest was not satisfied with his stay in our property.We will make sure to put bulbs in all the ceiling fixtures outside on the porch.As indicated in our ad ,it says that there are aircons in 4 bedrooms and none in the livingroom. There, our guests usually uses fan and let the doors be open so a nice breeze go through the house.Unfortunately our high pressure tank started leaking and we needed 2 days to get it replaced with a new one, and after that the pressure of the water was very good.In Philippines alot of people have dogs for safety reasons. These dogs sometimes react with barking if they sense that unexpected things happen like a cat or dog come close." Kim Beatriz Compound" is a property surrounded by neighbors ,and some of them have dogs and some have roosters as their hobby for fights . Its difficult to have complete silence if not in a big hotel away from this.
In the ad we state that there are 5 bedrooms "in the Property" and not that all of the bedrooms are in the main house. I am sorry that this guest missunderstood , but according to my caretaker it was enough room in the main house for all the guests.In our houserules ,we have "smoking inside the house" is forbidden Unfortunately , the guests staying there right before this guest did not obey by the rules ,and they smoked inside the house. We have now replaced all of the curtains in the house , so we hoped the smell would dissapear, and it seems like it did ,because the guest checking in the day after did not mention any of these things.Good and bad reviews are always welcome because it tells us what we need to change and also what we can be proud of. Sometimes things does not go the way you hope for , but now we got a chance to fix the things our guest complained about
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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