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Novotel Brussels Airport
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Reviews (1,483)
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All reviewssofa bedbrussels airportfree shuttledouble windowsseparate toiletbuffet dinneran early flighttea and coffee making facilitiesclean roomscomfortable stayshuttle servicethe hotel offersshort staystayed for one nightburgerself servicebusiness trip
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Reviewed 17 July 2014

We selected the Novotel Brussels Airport to stay the night before a morning flight out of Zaventem the next day. The hotel is a short drive away from the airport and has a large parking lot if you have a rental car (like we did). Inside, the facilities are clean and modern. We did not take advantage of the restaurant or the pool, and thus cannot comment on them (though the prices for the restaurant did strike us as being rather high).

The rooms were spacious enough with a large bed, couch, and desk. The bathroom was a little on the small side, but was more than adequate. I cannot speak for the bed in the other room, but the bed I slept in squeaked slightly when I got in and out of it. It was comfortable, however.

In conclusion, this hotel is a good choice near the Brussels airport and we will definitely consider using it for our future travels in and out of Brussels.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank BenMN80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brussels Airport, responded to this reviewResponded 29 July 2014
Google Translation

Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Have stayed in the Brussels downtown area quite frequent, but in view of meeting location change, i booked this hotel, as recommended by a colleague. Easy free shuttle, just outside the arrivals exit. Also when you want to visit downtown, take the shuttle to the airport, take the train to downtown; cheap, quick speedy and convenient. Rooms are very clean, room space is ok, food is nice, specially the breakfast (bit pricey though). The bartender from Morocco is a very nice guy. Friendly chat and service with a big smile!

  • Stayed: May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Soepkip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brussels Airport, responded to this reviewResponded 29 July 2014
Google Translation

Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

We stayed here the night before our morning flight. We arrived via train and called the hotel for a shuttle which arrived quickly. The hotel was clean and well laid out but not fancy. The room was adequate and the bathroom small but usable. The staff was very friendly and our fin loved the pool and small playground and play area. Dinner was just ok but expensive for what you got. We skipped breakfast since 20 euro a person was quite steep.

Stayed: July 2014
Thank Zosia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brussels Airport, responded to this reviewResponded 29 July 2014
Google Translation

Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

First stay in this hotel on business, my previous stays were at the Crowne Plaza just 5 minutes away. Room was clean, quiet even though you could see the runway of the airport. Very friendly staff who were very helpful. A free shuttle that runs every 30 minutes to and from the airport. Buffet dinner was okay, fairly good selection.

Room Tip: Ask for a room on upper floors
  • Stayed: February 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank RJB20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brussels Airport, responded to this reviewResponded 29 July 2014
Google Translation

Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

Nice Hotel, clean, and staff were mostly very nice. Great free shuttle service to the Airport, only about a mile away, where we caught either the train or bus into Brussels. Food and restaurant service very good, but no ice machine, and received some strange looks when asking for ice.

Room Tip: We stayed here twice, the first week on the ground floor where the windows are double, double glazed, and opened completely, so had to keep them shut as anybody could have climbed in from outside. Second stay we were on the 3rd Floor and again all windows opened completely, or had to be shut completely, so it was either no fresh air air, a gale.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
patrick m, General Manager at Novotel Brussels Airport, responded to this reviewResponded 29 July 2014
Google Translation

Beste,

Wij stellen uw opmerkingen over uw verblijf in NOVOTEL BRUSSELS AIRPORT erg op prijs.
Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening voor elke gast; uw commentaar is daarom erg belangrijk voor ons.

Nogmaals bedankt voor het delen van uw ervaringen
Hoogachtend,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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