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“Terrible”

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Ibis Budget Brussels Airport
Ranked #10 of 12 Hotels in Diegem
Reviewed 11 June 2014

The rooms are smaller than small. Bathroom none existing.I have better rags than their towels. Watch out for the elevator, the doors do not stop with you arm in the door.No Air. Noisy. Can not think of anything good.

Room Tip: do not go there
  • Stayed: June 2014, travelled with family
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Thank L A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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216 - 222 of 1,134 reviews

Reviewed 2 June 2014

From the time we booked in till the time we left it was horrible! The worst week of my holiday. The staff could not care less about helping you in any way. The room was so small, the shower was even smaller. I asked if I could get another coat hanger and the reply was no you have two -- that is all you get! When I asked if there was an iron I could borrow, I was told go down stairs and look there. Well my goodness the ironing board was about 2 feet long, the iron was about 100 years old and there was no place to hang anything that I ironed. I had three garments to iron and had to balance two garments over my shoulder while ironing the other - or place them on the ground. What a nightmare - I will never stay at an Ibis hotel again and if anyone else does they are mad.

Room Tip: Choose another hotel, the rooms are not sound proof enough and the corridors are very noisy all hour...
  • Stayed: May 2014, travelled with family
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Thank Sandieinaustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2014

Maybe they can put a mattress on the beds. (I'm sure there was not one on there ;-() Also a pillow would be nice. (felt like just a pillow cover, when we stayed there) The elevator, hallway and room smelled like somebody (or more?) had been smoking. The floor of the elevator was sticky.

Room Tip: Better mattresses, pillows, enforce no smoking
  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Ibis Hotels
Thank Willem M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014

Ibis is not my favourite brand of hotels but decided to get over my queasiness about the brand and go for it once since it was just a few hours in the night before an early morning flight out of Brussels. But once again disappointed. IBIS Budget is in the same campus as the main IBIS hotel. Took us about 20 mins to get the coach as it is once in 30 min schedules. Quite efficient - the coach to and fro the airport once you know this. I am surprised with the reviews and plainly don't agree with others who say it was good room. Have never stayed in a cubicle claiming to be a room before. It is like a pre made capsule just about enough space to move your body. Shower cubicle is even more 'nano' but complement them for taking the nano concept to hotel rooms. The saving grace is that it is super clean. Never again, however enticing the price is...

  • Stayed: May 2014, travelled solo
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Thank KTS2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

Very close to the airport, they have free shuttle service. Reception is very welcoming. Surprisingly room is quite big for a budget hotel. Basic hotel but clean and quiet hotel. We asked the reception how to go to city centre and they are kind to assist us.
Great value for money, highly recommended hotel.

  • Stayed: May 2014, travelled as a couple
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Thank MissisJaye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2014

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Ibis Hotels
Thank Luiz D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 18 May 2014

the hotel has a free shuttle from airport..very convenient..rooms are surprisingly large for a budget hotel..a great choice for connecting to the airport - 10 min by shuttle bus.
brussels sightseeing can be done by metro from airport..
great value for money..bunk beds for kids..a very good experience.

  • Stayed: May 2014, travelled as a couple
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2  Thank VishalWagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H5247GM, Directeur général at Ibis Budget Brussels Airport, responded to this reviewResponded 26 May 2014

Thank you for your comments.
Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Budget Brussels Airport

Address: Bessenveldstraat, Diegem 1831, Belgium (Formerly Etap Hotel Brussels Airport)
Region: Belgium > Flanders > Flemish Brabant Province > Diegem
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Airport Transportation
Hotel Style:
#1 Best Value Hotel in Diegem
Price Range: £37 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Ibis Budget Brussels Airport 1*
Number of rooms: 187
Reservation Options:
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Also Known As:
Etap Brussels Airport

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