I stayed at the Comwell for 5 nights and were extremely disappointed. Under no circumstances does this hotel deserve it's 4-star rating!!
Firstly, some of the rooms (including) mine are in 2 level cellar and I actually thought I was heading for the linen storeroom or maintenance area when searching for my room. The rooms 118 to 133 are down 2 flights of stairs and on a dark and dingy corridor with visible water pipes etc. On a positive note, the room itself was a decent size with an LCD TV and tea and coffee making facilities (although you only get 2 teabags and 2 coffee sachets per day) and the bed was very comfortable.
Now the long list of negatives: The bathroom was dated and there is no shower mat, meaning you end up using a handtowel for this purpose or stand on cold floor tiles. Unfortunately there is no bathtub and it is not possible to adjust the height of the shower head. The internet connection was WiFi but rather slow.
GYM / POOL
I was looking forward to using these but was sorely disappointed!!! The pool was so small that it was more like a large bathtub. The fitness studio was one treadmill, one bike and one cross-trainer. There were no exercise mats for doing stretching or yoga. There were no free weights or even towels available. There was a water cooler but no cups or glasses. The changing room was an utter disgrace - there was 1 shower, which had no hot water and which was extremely dirty and even had mould in it! The sauna was old and dingy - the only good thing being that there were separate saunas for men and women (but obviously not an advantage if you want to go as a couple). Unfortunately there were no relaxation beds to lie down after the sauna - only some wicker chairs next to the pool.
There was a good selection of teas, both teabags and loose tea. I was also pleased to find low-fat milk and yoghurt. But thís is where the positive points end . . . . . now the criticism . . . . there was absolutely no variety! Every morning there were exactly the same things on offer - 2 types of ham, 1 pate, Brie, 1 hard cheese, the same breads etc. Each day there was scrambled eggs and crispy bacon and grilled tomatoes. There was even no variation to the fruit salad - just apple, pineapple and melon in it!! They really didn't make much effort.
I found the staff to be friendly, efficient and helpful so no criticism there.
I would not want to stay at this hotel again. It does have a lovely location with only a 5 min walk into the town but that does not make up for the disadvantages.
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- Also Known As:
- Comwell Sonderborg Denmark/Jutland