We stayed here for 1 night and the hotel is terrible. On Scandic's home page they claimed that hotel is renovated. The pictures don't match what I got!
We booked a suite and when we got to our suite it was like a dorm room. The room was worn and broken, and obviously had been untouched for a while ago because the coffee milk was expired 1 month before our check-in date.
The kettle in the room was half broken - I had to hold it in order to boil water. The little stand on the bed fell off and hit my little girl's foot - fortunately only some skin peeled off.
We were thinking about reporting all these to the receptionist, but then their (both at check-in and out) attitude was like 'I don't bother'. When we check-out we weren't asked how our stay was - I guess they don't care. So why bother mentioning it to them if the information doesn't go higher into the system?
The location is great - right by the motorway (that's why we chose to stay at Scandic Kolding), children friendly and had a great playroom for families, but with all these problems I definitely won't recommend the hotel to anyone.More
- Free Wifi
- Free Parking