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“Tired, smelly hotel in lovely location”

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Pierre & Vacances Residence Les Jardins de la Cote d'Opale
Cambridge, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Tired, smelly hotel in lovely location”
Reviewed 1 June 2014

First impression isn't good, mouldy external walls and leaking rainwater pipes. The whole hotel has an awful smell but our room smelled revolting - unbearable urine smell - we had to keep the doors open all the time. Our friends room was nearly as bad. The room itself was very small but ok although the sofa bed is so uncomfortable with a flimsy mattress on a slatted base. The decoration was poor - it wouldn't take much to decorate the place, clean the dirty carpets etc to make this hotel better. The swimming pool was warm and great for the children, although the liner had come away from the floor of the pool creating a bouncy effect! Good location, adjacent to the riding school and close to the excellent Dune aux Loups restaurant which I think is the best in Le Touquet. Staff were perfectly friendly.

Would not stay in this hotel again and suggest you pay a bit more and stay in the Holiday Inn if you want a family room. Otherwise book the larger apartments with separate bunk bed rooms on the ground floor which were bearable.

  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank Johnny G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Oxford, United Kingdom
1 review
Reviewed 15 April 2014

Wonderful location so a shame that the apartments are so shabby. It wouldn't take much to make this a superb residence. It needs some love, fresh paint, new carpets and good cleaning. Also a shame about the staff who could be so much more friendly and helpful with not much effort.

  • Stayed April 2014, travelled with family
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Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
Thank Elizabeth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2013 via mobile

Our check in was 5pm but as it was raining so hard we tried to check in at 4pm only to be told we had to wait. We were 2 adults and two children so booked a bigger appartment so girls could have their own room. It is a typical pierre vacances apartment a little tatty and tired in places, but it was clean,warm and dry. The bread service a little expensive every thing was one euro each,pool was nice but just a pool, nothing fun for kids to do. It is right next door to the hippodrome race track and we spent sunday afternoon watching the racing, children were free to get in adults 5 euro each. A small bar selling refreshments, betting stations etc, great fun had by all. We thought the apprtments were an ideal place to use as a base to explore the area. Le Toquet beach is lovely.

  • Stayed August 2013
    • Value
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Helpful?
2 Thank Suzannesturrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Enfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 August 2013

The resort was filthy, there was no hot water after 6pm. None of the staff could speak even basic English and were very unhelpful. There appeared to be one trolley for the whole residence and the lift worked approx 10 mins each day. The stairs smelt of wet dog and the resort had not been painted for a long time. There was only one access to the swimming pool - there was crumbling plaster and reception seemed to be manned for about 5 mins per day. We had to put up with other residents having parties and loud arguments through the night. However the location is excellent.

  • Stayed July 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Pierre & Vacances Center Parcs

Helpful?
4 Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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London, United Kingdom
Level Contributor
120 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 17 June 2013 via mobile

The location is good for walking to the beach and 10 minutes from Le Touquet centre.

The swimming pool and grounds were nice. The staff were pleasant, although I cannot understand why reception is closed between 12-2 and only open for a few hours throughout the day.

We had two apartments a 6/7 person and a 4 person. They were both very small and dark. The door handle wasn't fixed on 2 doors and the grout in the shower and bath was full mildew and black. We had to out bedding on ourselves, it was clean but stained.

I wouldn't recommend here. It's very tired and needs a lot if work on it. It has great potential.

  • Stayed June 2013
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Helpful?
4 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 June 2013

The best thing about this hotel was the fact that it was so awful within that we spent all our time outside. Reception is often unmanned so you pick up your own keys on arrival. Bed linen is provided in packs for you to make up your own beds, no towels are provided and just one tiny bar of soap. Our room stank of dog and had very old and dirty carpets but we did not have the opportunity to request a room change as we never got to see anyone at Reception until the second day by which stage we had decided just to use it as a base for sleeping. It has lots of potential but is starved of TLC and investment. The surrounding area is lovely and it is a 20 min walk into the centre of town.

  • Stayed May 2013, travelled with friends
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Helpful?
4 Thank Elizabeth716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandbach, United Kingdom
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 28 May 2013

This accommodation is misrepresented in the Internet literature ?
It can only be described as the worst accommodation I have experienced throughout my travelling days which has taken me to over 60 countries.
Politely I describe every aspect as extremely tired ?
Many aspects of the accommodation require maintenance that is not on the comprehension of the resort or reception staff.
Viz: carpets thought out the resort and accommodation is filthy , the shower rose needs to be hand held, the safe box in the room does not work, patio doors do not lock, dishwasher does not work, towels are non existent and are charged as extra 6 euros per person, we had to make up own own beds on arrival, reception staff speak little English and act as if they are dysfunctional etc

Stay well away from this run down quasi timeshare that has been starved of investment for at least 10 to 15 years

The town itself is fabulous and is well worth visiting with excellent eating places

Room Tip: Cannot comment
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank ExtensiveTraveller54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pierre & Vacances Residence Les Jardins de la Cote d'Opale

Property: Pierre & Vacances Residence Les Jardins de la Cote d'Opale
Address: Boulevard de la Canche, 62520 Le Touquet – Paris-Plage, France
Region: France > Hauts-de-France > Pas-de-Calais > Le Touquet – Paris-Plage
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 21 Hotels in Le Touquet – Paris-Plage
Price Range (Based on Average Rates): £
Hotel Class:3 star — Pierre & Vacances Residence Les Jardins de la Cote d'Opale 3*
Number of rooms: 79
Official Description (provided by the hotel):
Leading seaside resort on the Côte d’Opale, residence on the edge of a woodWith heated indoor pool, tennis court, playground and cycle hire. Free activities for 6-12 year-olds in April, July and August. ... more   less 
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Also Known As:
Pierre & Vacances Residence Les Jardins De La Cote d`Opale Hotel Le Touquet
Pierre And Vacances Residence Les Jardins De La Cote d`Opale

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