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Hotel Barriere Le Westminster
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Reviews (1,813)
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All reviewsles cimaisesbeautiful hotelart deco hotelmichelin starfourth floorold stylejacuzzi and saunathere is no air conditioningbuffet stylevisited le touquetsecure parkingweekend breakwithin easy walking distancehotel restaurantmain restauranton the small sidelong weekend
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392 - 397 of 1,813 reviews
Reviewed 4 June 2014

Well located, near the entrance to the main town, with a good-size car park. Elegant and imposing, and recently refreshed. Spacious rooms. Staff pleasant, but no more.
Very quiet, even for breakfast in the main dining room, people all speaking in hushed tones. (Maybe something we weren't supposed to know about?!) The bar is atmospheric, period style with a jazz-theme.
Gentle old-world comfort and peace.

  • Stayed: September 2013, travelled with family
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Thank PTS99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded 9 June 2014

Dear Guest,

Thank you for taking the time to give us your opinion about our school via the website TripAdvisor.

We are pleased to learn that your stay with us was a success.
We look forward to welcoming you again soon.

Again thank you,
See you soon,

Lydia Launay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014

This is a lovely hotel in a great location. Nice clean comfortable rooms. Free parking. All excellent. However, if you go to the bar make sure you're not thirsty as there will be a wait until a waiter deigns to deal with you, and they will charge you heavily too. Beware of Cruella Deville at checkout. A miserable woman who exudes darkness

  • Stayed: May 2014, travelled with family
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1  Thank gary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded 9 June 2014

Dear Madam, Dear Sir,

Thank you for taking the time to give feedback on the Westminster Hotel & Spa and your experience.
We are delighted that your stay went smoothly.

We apologize sincerely for not having met your expectations at the Bar. Our Bar team is appreciated for their availability and kindness. However, we will share this point with them.
Our efforts are ongoing to maintain the level of quality offered to all our guests.

We hope to have the pleasure to welcome you back to the Westminster Hotel & Spa in the near future.

Very sincerely.
Lydia Launay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

A very nice hotel to spend a weekend with friends on a 3 day golftrip.
Large bedrooms and excellent facilities. An enormous breakfast and very nice dinnerfacilities.
The bar is a little too expensive. Very friendly staff.

  • Stayed: May 2014, travelled with friends
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Thank revdb48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded 6 June 2014

Dear Guest,

Thank you for taking the time to give us your opinion about our school via the website TripAdvisor.

We are pleased to learn that your stay with us was a success.

Westminster Hotel & Spa is part of Open Golf Club. Benefit from exclusive deals and advantages as a member of one of the 32 Open Golf Club golf clubs!
Open Golf Club offer access to a wide range of « tourism and golf » destinations, in France, Belgium, Spain or Morrocco.

We look forward to welcoming you again soon.

Again thank you,

Lydia Launay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

Unfortunately this was not the best experience we have had recently. It is a glorious place where we had a large, spacious bedroom and excellent en-suite facilities. The room was clean and well presented, and the turned down in the afternoon / evening. The bar is a bit expensive but then the hotel is not cheap, so the two go together. The photo's of the celebrities create a glimpse into the past, and attract some attention for most of the guests. The disappointments were as you arrived! The valet watched as I struggled with the cases and manipulated through the revolving door. When I asked for valet parking I was given the impression he was doing me a favour rather than offering a service. The receptionist was poor, he gave the impression everything was either a problem, or at least a real effort. This was just not the greeting we wanted after a relatively short drive, we were still ready to relax. The restaurant service was better. At breakfast I got the butter and the hot chocolate after asking and then prompting. I even got a cold bowl for my cereal, once I had approached a different waitress, as those bowls available on the service area were very hot and just out of the dishwasher. The wi-fi is obtained by getting the information from reception and using a password that is valid for 24hours, a hassle that is totally unnecessary in this day and age, there are easier ways of managing this technology that leave the visitor in charge. I think it is the little things that count and make the stay enjoyable, and in this case need more attention. The service didn't impress but the alternative hotels locally don't offer the heritage.

  • Stayed: May 2014, travelled as a couple
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Thank geoffSawbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded 9 June 2014

Dear Sir,

Thank you for sharing your opinion about our hotel.
Be assured Sir, that customer satisfaction is central to our daily concerns.
We apologize sincerely for not having met your expectations.

Our Concierge and Reception team are appreciated for their availability and kindness. However, I will share this point with them. Our efforts are ongoing to maintain the level of quality offered to all our guests.
Regarding the wifi, the connection is available to all our customers during the entire stay. The identifiers need to be filled for each connection so that appliances left without activities do not interfere with the quality of the flow of new active connections

We hope to have the pleasure to welcome you back to the Westminster Hotel & Spa in the near future.

Very sincerely.
Lydia Launay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

Spent two nights in this hotel with my parents and my children. This is certainly a grand old hotel with an old fashioned ambiance but a staff which is so friendly and helpful that it avoids feeling stuffy. We had three rooms all on the second floor all of which were a high standard. We appreciated the small touches which come with grand hotel living including bathrobes, slippers and bedtime cakes! We had a really excellent dinner in the brasserie and spent many happy hours in the bar and on the terrace well looked after by attentive staff. I think that this is a really special destination for Brits who will enjoy a little piece of French history and want to spend a couple of days eating, drinking and relaxing in style.

Stayed: May 2014, travelled with family
Thank Hayesinkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this reviewResponded 30 May 2014

Dear Madam, Dear Sir,

Thank you very much for your nice review about your stay with your family at Westminster Hotel & Spa. It seems that you really appreciated our hotel and restaurant and we are more than happy to know that you did enjoy your stay in Le Touquet at the hotel.

It would be an honor to welcome you back very soon.

Best Regards,

Lydia Launay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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