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“A very nice Hotel”

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Hotel Barriere Le Westminster
Certificate of Excellence
Swindon, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“A very nice Hotel”
Reviewed 9 June 2014

We stayed there on the weekend and I have to say this is a step up from your average hotel, excellant room and professional service to a very high standard. Mind you, you would expect it as this extablishment is not cheap. But they do have a lot to offer and what is also handy is they have secure private parking and anyone who knows Le Touquet knows it's very difficult to get parking of any kind near the Centre.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 13 June 2014
Dear Guest,

Thank you for taking the time to write us such a positive review!
It was a real pleasure for us to welcome you amongst us and our team is very grateful for your compliments.
We are happy to hear that you enjoyed your room and that you were able to take advantage of our great location and our parking.
Your great words have been passed on to our staff and we all express our gratitude.
We hope to welcome you back soon!

Sincerely,

Lydia Launay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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English first
Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 June 2014

We loved the Westminster & kept it as a treat, ' up market hotel' for our return to the UK. But what a shock! Firstly the welcome wasn't the usual warm one - we were just a pedantic tick on a list, no rapport at all - in fact we felt like apologising for arriving!! Secondly the room was newly decorated, which was good, but much smaller than before and with no character & no 'Tea & Coffee' making facilities - The furniture, though new, was already showing signs of damage eg: knocked corners off the dresser. Though to be fair the bathroom was nice.
However, the whole experience was one of disappointment - No character, we could have been anywhere in any good budget hotel but paying top prices! Where was the elegance: the Miss Marple appeal, the friendly service?
We have enjoyed great New Year's there ; lovely meetings up with friends and always enjoyed the homely, decadent feel - rather like a well read old loved book. Now it's gone and sadly we will not return

  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank neil b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 13 June 2014
Dear Sir,

Thank you for sharing your comments on Trip Advisor.
We do apologize if your experience at Westminster Hotel & Spa did not fully satisfy you, and be assured that your concerns have been passed on to the staff.
Our ongoing effort for amelioration is a key element for providing excellent customer service at any time.
Please, do not hesitate to let us know of your next visit in Le Touquet as it would be for us a great opportunity to change your mind about our property.

With Kind regards,
Lydia Launay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 6 June 2014

Again, I thoroughly enjoyed my stay in the Westminster. The room was lovely, the bed fantastic and everything very clean. I really like the pool and love the bar where again good music was played. I never got to eat in either restaurant as I didn't really fancy the menus. However that's just personal taste. I really like Le Touquet so may be back later in the year.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeffrey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 9 June 2014
Dear Madam, Dear Sir,

I would simply like to thank you for these words of praise and for your generous support through Trip Advisor.
I am delighted to learn that you had a nice week-end with us and hope to have the pleasure of welcoming you once again to the Westminster Hotel & Spa.

Warm regards.
Lydia Launay
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
143 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
Reviewed 5 June 2014 via mobile

You know when you recommend a hotel or restaurant to friends, then when you go there you are embarrassed by your experience, well that was how we felt when we stayed at the Westminster.

We've been going since 1995, and have always loved the unique place, its history, rooms and service. We've even had a couple of great New Year's Eve's there. But sadly it's all gone. Not the hotel, it's ironically clearly undergone a renovation as the rooms are now quite tidy.

What is missing is the character, the service and the quality. Our friends arrived after us and were greeted by a surly doorman, who didn't remove the bag from the boot of the car. Our room had clearly had been used by a smoker,who had opened double doors overlooking the main entrance but had filled the room with smoke.

The service in the main bar was slow and poor, the concierge could not be less interested in helping us book a restaurant, and the breakfast was as poor as I've had in any hotel for quite some time. He was literally slumped over the desk, with his chin on his hands. It would have been laughable had it not been the price you were paying for such an appalling experience.

In summary book at the Westminster if you want to stay in a large iconic hotel with lots of history. Avoid it like the plague if you want (remember you'll be paying from €300 per night), decent service throughout, helpful staff, value for money, and quality food. I am very very sorry to say that the Westminster is clearly getting away with it, as there is little competition of this scale and grandeur in Le Touquet. If it had competition it would not survive without change.

Sadly the old lady has lost her soul, that is so so sad

Stayed May 2014, travelled with friends
Helpful?
1 Thank foxyfoxholes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 13 June 2014
Dear Guest,

Thank you for sharing your comments on Trip Advisor.
We do apologize if your experience at Westminster Hotel & Spa did not fully satisfy you, and be assured that your concerns have been passed on to the staff.
Our ongoing effort for amelioration is a key element for providing excellent customer service at any time.
Please, do not hesitate to let us know of your next visit in Le Touquet as it would be for us a great opportunity to change your mind about our property.

With Kind regards,
Lydia Launay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gerrards Cross, United Kingdom
Level Contributor
205 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 4 June 2014

Well located, near the entrance to the main town, with a good-size car park. Elegant and imposing, and recently refreshed. Spacious rooms. Staff pleasant, but no more.
Very quiet, even for breakfast in the main dining room, people all speaking in hushed tones. (Maybe something we weren't supposed to know about?!) The bar is atmospheric, period style with a jazz-theme.
Gentle old-world comfort and peace.

  • Stayed September 2013, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank PTS99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 9 June 2014
Dear Guest,

Thank you for taking the time to give us your opinion about our school via the website TripAdvisor.

We are pleased to learn that your stay with us was a success.
We look forward to welcoming you again soon.

Again thank you,
See you soon,

Lydia Launay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2014

This is a lovely hotel in a great location. Nice clean comfortable rooms. Free parking. All excellent. However, if you go to the bar make sure you're not thirsty as there will be a wait until a waiter deigns to deal with you, and they will charge you heavily too. Beware of Cruella Deville at checkout. A miserable woman who exudes darkness

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gary m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 9 June 2014
Dear Madam, Dear Sir,

Thank you for taking the time to give feedback on the Westminster Hotel & Spa and your experience.
We are delighted that your stay went smoothly.

We apologize sincerely for not having met your expectations at the Bar. Our Bar team is appreciated for their availability and kindness. However, we will share this point with them.
Our efforts are ongoing to maintain the level of quality offered to all our guests.

We hope to have the pleasure to welcome you back to the Westminster Hotel & Spa in the near future.

Very sincerely.
Lydia Launay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

A very nice hotel to spend a weekend with friends on a 3 day golftrip.
Large bedrooms and excellent facilities. An enormous breakfast and very nice dinnerfacilities.
The bar is a little too expensive. Very friendly staff.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank revdb48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lydia L, Responsable réception at Hotel Barriere Le Westminster, responded to this review, 6 June 2014
Dear Guest,

Thank you for taking the time to give us your opinion about our school via the website TripAdvisor.

We are pleased to learn that your stay with us was a success.

Westminster Hotel & Spa is part of Open Golf Club. Benefit from exclusive deals and advantages as a member of one of the 32 Open Golf Club golf clubs!
Open Golf Club offer access to a wide range of « tourism and golf » destinations, in France, Belgium, Spain or Morrocco.

We look forward to welcoming you again soon.

Again thank you,

Lydia Launay
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Barriere Le Westminster

Property: Hotel Barriere Le Westminster
Address: Avenue du Verger, 62520 Le Touquet – Paris-Plage, France (Formerly Hotel Westminster & Spa)
Region: France > Hauts-de-France > Pas-de-Calais > Le Touquet – Paris-Plage
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Le Touquet – Paris-Plage
#1 Spa Hotel in Le Touquet – Paris-Plage
#3 Romantic Hotel in Le Touquet – Paris-Plage
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Barriere Le Westminster 4*
Number of rooms: 115
Official Description (provided by the hotel):
The Opal Coast ideally situated between Paris, London and Brussels, where you will find Le Touquet - a dynamic and vibrant 4-season European Resort. In the heart of one of its most elegant quarters, just 500m from the beach and 150m from the Palais des Congres, the 1930's charm of the Westminster and its sober luxury continue to attract. The 115 rooms and suites, 2 restaurants and spa will welcome you for a charming stay. ... more   less 
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Also Known As:
Hotel Westminster And Spa
Westminster Hotel Le Touquet
Hotel Westminster Le Touquet
Hotels Le Touquet

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