Truly this place is awful , both a friend and I had prior booked via booking.com. On arrival even though the manager admitted that he had the confirmed reservations said that the two single rooms were not available. He was adamant that this was not his problem and that his hotel was fully booked. He refused to resolve the issue and despite politely requesting that he find alternative accommodation he refused and said that there was no other hotel available in the whole of the town. This was apparently due to a double French bank holiday, after persisting we managed to speak with an English speaking ex colleague of his on the phone. He explained that the hotel were not offering any alternative as there was no other accommodation available. This manager was rude, arrogant and did not given damn, looking at other reviews you would be wise to keep away ! this imbecile had the audacity to lie to booking.com when a complaint was raised and suggested that he had offered two alternative hotels and then got us a taxi, this man lies like a cheap Swiss watch , my friend and I had to cycle another 6 miles to the train station in etaples after an 80 mile cycle ride ! Keep away he is rude ,dislikes English customers and is dishonest !
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- Also Known As:
- Les Embruns Hotel