We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Do not, i repeat not, stay at this 'hotel'! Seriously, don't.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Villa Bellagio - Marne la Vallee
Reviewed 25 June 2013

If you've seen the other negative reviews and are wondering if it's just a few people with too-high expectations, let me assure you it's not. This hotel is bad, from the rooms to the facilities to the staff, all bad.

Firstly some general info for you. Bussy St George is a fairly characterless new town on the outskirts of Paris. There's nothing wrong with it in terms of safety or facilities but it doesn't really have much to do in the evenings if you like to leave the accommodation and soak up the local culture. There's a few pan-Asian restaurants and some pizza places but this isn't charming rural france or bustling Paris. It's instantly forgettable, that's the best thing to say about it. The RER station is 5 mins from the Hotel making it very easy to get to Disneyland and Paris, it's not quick to get to Paris though as you're looking at 45 minutes on a good day.

It didn't start well, we got there at about 2:30pm and were told that the room would not be ready until three, no apology or free drink, just left to wait in reception whilst the staff took it in turns to go out for a smoke on the front steps. At about 3:15 we'd had enough waiting and asked if the rooms were ready, they were but despite the fact we were sitting 10 feet away nobody had bothered to tell us. Got to the room and the key card didn't work, back to reception for a new key, got to the room and it was a twin despite asking for a double on the booking. Back to reception (you'll get used to this trip if you stay there) and finally another room. The whole process was a fiasco and trooping along the stained carpets back to reception will sap anybody's holiday spirit.

The Hotel is formerly a Best Western and i'm guessing they sold it when the bill for fixing it became too high. Sadly the new owners haven't spent a penny on the place, everything is old and tired with a general feeling of "can't be bothered to fix it". The hallway carpets are all stained and dirty, the air conditioning doesn't work in most of the rooms based on my experience and other reviewers on here and there is a poster in the lifts saying that the TV's might not work. Our room had a funny smell that could only be improved by leaving the windows open, the air-con didn't work as i said so this wasn't optional anyway. There's a weird kitchen unit in every room although none of it was equipped so how you'd use it is anyone's guess. The bed was ok and the sheets were clean so that's something positive. There are no towels though, we weren't the only people asking for them and everyone was being told that the Hotel was full (as if that's an excuse for not having towels). We eventually got some by pestering but they disappeared almost immediately when the room was 'cleaned', we didn't bother asking again because before they'd give me any they insisted on checking the bathroom to make sure i wasn't making it up! As for hot water, they don't have that either so if you like a shower i suggest you get up early before anyone else because if you have breakfast first it will all be gone.

It's obviously a budget option but I've stayed in cheap hotels before and they made up for the quality of the finish with good customer service and helpful staff. When i was kept awake at 2 am by the american college students next door i phoned reception. Their advice (and i'm not making this up) was to bang loudly on the wall to shut them up! It's a dump, the staff don't care, if all you need is a room with a roof near Disneyland then stay here, but bring your own towels and earplugs.

To sum it up, when we checked out early (despite pre-paying) they didn't even look up from the desk or ask why we were leaving. They don't care about you and you shouldn't give them any money. Don't say you weren't warned.

Room Tip: Don't stay here!
See more room tips
  • Stayed: June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 321Rob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (344)
Traveller rating
Traveller type
Time of year
Language

56 - 62 of 344 reviews

Reviewed 23 June 2013 via mobile

First off u are a 45mins-1hr train ride from paris. Second off we checked in and our rooms the tv's just happen to be out(ithink they didnt pay the bill!!) &beds were not made and there was no air conditioning even tho they advertise they have a/c. After complaining they switched our room. They swore this room had a/c and was better. The a/c again didnt work. There wasnt even anything attached to the vents inside. When u turned on the bathroom lights it lit up the vents on the other side of the room so that proved that the vents are just there for cosmetic purposes and aren't hooked up. There wasnt any hot water when we showered and the next day after we had a hot sweaty day in paris and needed a shower, we noticed they used the same towels from the day before(the dirty ones!!!) When never got wash cloths just 3towels that they tried to reuse daily. I overheard other tennents complaining their rooms leaked from raining. The staff told us they were fully bookedbut I truly believe they have rooms there that they just cant rent out due to it being uninhabitable!! I see this place closing in a couple years. My first time in paris was ruined due to not getting sleep at night due to this hotel. I will never use this place again. Pay the extra $50per night and enjoy ur stay unlike us. Ignorance is only an excuse the first time. Now I use wisdom. Run away and quickly. Its unsanitary and far away and bad service while sweating trying to sleep

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank cnuffs01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2013

We arrived at 12.30am at the hotel for check in and when the receptionist was going to give us the key for the room, then we found out that we did not have a babycot in our room, which I had ordered when I made my booking through booking.com, later after we made it very clear that we would surely need a babycot cause we have a 16 month old baby and started arguing a little bit with the receptionist, he said that our room had been cancelled about 6 hours earlier, so we do not have a room and if we want to stay in the hotel we would have to book a room at that time and with the prices that were higher from those we had booked and still we would not have a babycot, the only option we had was to put our baby to sleep on a single bed. We asked to speak to the manager and the receptionist said that we can only speak to the manager the following morning. Also the receptionist was all the time talking about us to other people in French, which we don't understand. In the morning we were preparing to leave the hotel, but after arguing with the manager, he said that they have a babycot for us, so we decided to stay there, but they said that they would have to change the room since the first night they gave us a triple room not a double room + a babycot,like we had ordered. The second room was big but not clean, and in the 7 days we stayed in that room, the room was never ever cleaned, the maid only came in the room, just to make the bed and change the towels, although one day she left us without towels and toilet paper in the room and another day we put the towels on the floor to change them, as usual, she hanged them back, one on the bathroom door and the other on the towels rail, most of the days we did not find any hot water to have a bath and when we asked why we do not have hot water, one day they said that at certain times they turn off the hot water.Also the air condition in the rooms does not work and when we complained they told us that it has been broken more than one year broken, so without air condition. The soffit in the room is broken, the bath is very old, dirty and disgusting. There was also a lot of big spider webs in the room which means that the room was not cleaned for a long time at all. Also the electricity plugs in the corridors of the hotels were very dangerous since they had wires coming out, we also noticed dirt on the floor near the lifts and it stayed there for 3 days before somebody cleaned it. The shutter of the garage door does not work so you have to enter the garage from the exit. When we complained about all these they told us that don't want to spend more money on the hotel.After two days we were fed up of this mess and we tried to find another hotel in the nearby area but unfortunately they were all fully booked so we had to stay in this hotel, please don't waste your holiday here!!

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rachel_bonnici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2013

We stayed for two nights. The hotel is a five minute walk away from the rail station and the journey to Disneyland Paris takes about the same time with trains leaving every 15 minutes or so, although we did not travel to Paris from here the journey by train would take just 30 minutes.
Clean and comfortable with friendly and helpful staff. Booked on the internet and were expecting a "quadruple" room, a room with a double bed and sofa bed as was described, we were given adjoining rooms, each spacious and with own T.V. and bathroom.
There is a twin hob in each room although no utensils or cookware etc.,we did not make use as we ate on the run, however I am sure if requested some would be provided.
Overall a good value hotel.

Room Tip: There is of course a lift(elevator) and the hotel is only three floors high so access is fine, any r...
See more room tips
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2013

Have just checked out after 2 hours - had booked two rooms -one with cot - that part didn't make it o hotel - on site staff offered us a bed / mattress for an 18 month year old. Tried bathing the baby - no hot water .... A hotel without hot water at 6 pm ??????????? Room was basic, didn't feel clean - bathroom tired. 2nd room tv didn't work - staff did fix - air con didn't work - wasn't working as a hotel for holiday too many problems so left, window wouldn't close - used chair to keep shut - no refund as the cot was a free service ..a non chain hotel is not always good for a holiday - staff were friendly and apologetic

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Marcus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

I spent a week in this hotel during my business in Paris. The room is very big and quiet because it located in Paris's subburd so it's good for family or a small group. Generally the room is okay, but floor is old and dirty. You have free parking inside hotel. Metro station Bussy Saint Georges is close (5-7 min walking) and it takes 30 min to Paris center (9 EURO), and 10-15min to Disneyland . Restaurants (Italian, Asian, Vietnamese...), supermarkets, shops.. are close. Breakfast (10 EURO) is good but some receptionists are unfriendly.

  • Stayed: October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank catbui1402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2013

There were several reasons for us to choose Villa Bellagio. First of all the price is way under the offers of hotels located in Paris. Bellagio has free undeground parking. There are Disneyland and Outlet La Vallee Village nearby. RAR station is 5-7 minutes walk away and it takes you 30 minutes to get to the center of Paris. In my opinion - excellent combination. Rooms [our cojoined rooms] are simply furnished but spacious with big balcony. There were electric stove, microwave, fridge. Interior is basic but clean and comfortable. The neighborhood is quiet and peaceful. We didn't took the breakfast option for 10 EURO per person but there are restaurants and Carrefour in close vicinity.

  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kirilldu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bussy St Georges
0.2 mi away
Mercure Marne la vallee Bussy St Georges
Mercure Marne la vallee Bussy St...
#1 of 5 in Bussy St Georges
693 reviews
0.5 mi away
B&B Hotel Marne la Vallee Bussy
B&B Hotel Marne la Vallee Bussy
#3 of 5 in Bussy St Georges
456 reviews
0.4 mi away
Campanile Marne la Vallee
Campanile Marne la Vallee
#4 of 5 in Bussy St Georges
577 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Premiere Classe MLV - Bussy Saint Georges
Premiere Classe MLV - Bussy Sain...
#2 of 5 in Bussy St Georges
962 reviews
3.2 mi away
Ibis Paris Marne La Vallee Val d'Europe
3.2 mi away
Residhome Val d'Europe
Residhome Val d'Europe
#1 of 5 in Montevrain
827 reviews
Show Prices
Show Prices
Show Prices

Been to Villa Bellagio - Marne la Vallee? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Villa Bellagio - Marne la Vallee

Address: 39 boulevard de Lagny, 77600 Bussy St Georges, Marne-la-Vallee, France (Formerly Villa Bellagio Bussy Saint Georges)
Region: France > Ile-de-France > Seine-et-Marne > Marne-la-Vallee > Bussy St Georges
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Bussy St Georges
Price Range: £54 - £442 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Villa Bellagio - Marne la Vallee 2*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, TripOnline SA, Ebookers, Cancelon, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Villa Bellagio - Marne la Vallee reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Antipodes Resort Marne La Vallee Hotel Bussy St Georges
Best Western Paris
Best Western Hotel Paris
Best Western Bussy St Georges
Bussy St Georges Best Western
Villa Bellagio - Marne La Vallee Bussy St Georges, Marne-La-Vallee

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing