If you've seen the other negative reviews and are wondering if it's just a few people with too-high expectations, let me assure you it's not. This hotel is bad, from the rooms to the facilities to the staff, all bad.
Firstly some general info for you. Bussy St George is a fairly characterless new town on the outskirts of Paris. There's nothing wrong with it in terms of safety or facilities but it doesn't really have much to do in the evenings if you like to leave the accommodation and soak up the local culture. There's a few pan-Asian restaurants and some pizza places but this isn't charming rural france or bustling Paris. It's instantly forgettable, that's the best thing to say about it. The RER station is 5 mins from the Hotel making it very easy to get to Disneyland and Paris, it's not quick to get to Paris though as you're looking at 45 minutes on a good day.
It didn't start well, we got there at about 2:30pm and were told that the room would not be ready until three, no apology or free drink, just left to wait in reception whilst the staff took it in turns to go out for a smoke on the front steps. At about 3:15 we'd had enough waiting and asked if the rooms were ready, they were but despite the fact we were sitting 10 feet away nobody had bothered to tell us. Got to the room and the key card didn't work, back to reception for a new key, got to the room and it was a twin despite asking for a double on the booking. Back to reception (you'll get used to this trip if you stay there) and finally another room. The whole process was a fiasco and trooping along the stained carpets back to reception will sap anybody's holiday spirit.
The Hotel is formerly a Best Western and i'm guessing they sold it when the bill for fixing it became too high. Sadly the new owners haven't spent a penny on the place, everything is old and tired with a general feeling of "can't be bothered to fix it". The hallway carpets are all stained and dirty, the air conditioning doesn't work in most of the rooms based on my experience and other reviewers on here and there is a poster in the lifts saying that the TV's might not work. Our room had a funny smell that could only be improved by leaving the windows open, the air-con didn't work as i said so this wasn't optional anyway. There's a weird kitchen unit in every room although none of it was equipped so how you'd use it is anyone's guess. The bed was ok and the sheets were clean so that's something positive. There are no towels though, we weren't the only people asking for them and everyone was being told that the Hotel was full (as if that's an excuse for not having towels). We eventually got some by pestering but they disappeared almost immediately when the room was 'cleaned', we didn't bother asking again because before they'd give me any they insisted on checking the bathroom to make sure i wasn't making it up! As for hot water, they don't have that either so if you like a shower i suggest you get up early before anyone else because if you have breakfast first it will all be gone.
It's obviously a budget option but I've stayed in cheap hotels before and they made up for the quality of the finish with good customer service and helpful staff. When i was kept awake at 2 am by the american college students next door i phoned reception. Their advice (and i'm not making this up) was to bang loudly on the wall to shut them up! It's a dump, the staff don't care, if all you need is a room with a roof near Disneyland then stay here, but bring your own towels and earplugs.
To sum it up, when we checked out early (despite pre-paying) they didn't even look up from the desk or ask why we were leaving. They don't care about you and you shouldn't give them any money. Don't say you weren't warned.
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- Also Known As:
- Antipodes Resort Marne La Vallee Hotel Bussy St Georges
- Best Western Paris
- Best Western Hotel Paris
- Best Western Bussy St Georges
- Bussy St Georges Best Western
- Villa Bellagio - Marne La Vallee Bussy St Georges, Marne-La-Vallee