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“Nightmare on "Da Odino" restaurant/street ”
Review of Da Odino

Da Odino
Certificate of Excellence
Price range: US$26 - US$66
Cuisines: Italian
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 25 May 2014 via mobile

The restaurant and the staff demonstrated no customer service skills; in fact, they seemed to intentionally want to avoid serving the foreign customers. Also, there was no integrity with regards to the bill. They charged us $22 for napkins -- they claim that is normal for Italy to charge for napkins, even though two of the four persons in our party were infant children and they did not eat. In short, do all you can to avoid this restaurant unless you want an overpriced meal, and dismal service -- described with one word "nightmare".

5  Thank nomaaaad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Delano P, Direttore at Da Odino, responded to this reviewResponded 29 May 2014

Dear guest,

I am the lady that served you during your dinner.
I remember your family very well and I am sure that I was kind with you like with all our guests!!!!!!!!
I would like to remember you that you spent Euro 60.00 for all 4 of you that includes:

- one appetizer
- one second course (fresh tuna fish with mediterranean sauce)
- half portion of fried fresh fish
- one portion of french fries
- water
- one glass of wine
- table clothes for 4

I remember you that the cost of the table clothes is A MUST in all the restaurants in Italy (included ours) but pubs or bars not included.
I am so sad about your bad review because I work hard to satisfy all the guests as better as possible.

Regards

Zago Antonella

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (407)
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46 - 50 of 408 reviews

Reviewed 22 May 2014

Service was a little slow, but the food was very good.... Good choice if you are looking for seafood. We had lava cake for dessert - perfect!

Thank Marla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2014 via mobile

We were very happy with our meal. The prices were reasonable and the staff was friendly. We were unsure about how to pay the bill and will know to pay up front next time.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Kendra347
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

There was some sort of a wedding party when we arrived. The Food was either too salty or under seasoned. For not so cheap food, we were disappointed.

1  Thank APK1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2014

The atmosphere was nice and the food was good. It was very expensive for what was served, though. The staff did not speak english well and the menu was a little difficult, but was translated. Our chocolate mousse dessert was TO DIE FOR, excellent! It was a very long meal, but not unusually so for Italy. This restaurant is a good choice, but not a great one.

1  Thank BethIneson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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