The rooms here were fine, standard hotel rooms really, nothing compared to the beautiful architecture of the communal areas like the lobby etc (although the hallways smelled funny). The location is perfect, right at the edge of the Plaza Mayor and almost literally built into the walls of the old town.
There are no tea and coffee making facilities in the room and the breakfast buffet downstairs is €16 per person. We mistakenly had breakfast there one morning expecting a small charge and couldn't believe it when we were asked to sign for €32. The Plaza Mayor is literally at your front door with lots of little cafes to pick up a light breakfast and everywhere does tapas, infact tonnes of places do free tapas with your drinks. The breakfast is lovely in Oquendo but it's definitely not work €16 when you can pop outside and sit in the sun for much less.
There is no free WiFi in the bedrooms, you have to pay €8.95 per device, per day. We stayed for 4 nights so it would have cost us an extra €71.60 to have the internet on a laptop and ipad in our room. There is free WiFi available in the lobby of the hotel and if you walk outside the door of the hotel there are numerous cafes on the Plaza Mayor offering free WiFi. If we had paid for internet and breakfast it would have cost an extra €200 for 4 days in the Palacio de Oquendo.
They also charge €9 daily for parking your car. We traveled by train so didn't have to deal with this.
I have stayed in numerous NH hotels in the past and have always been very happy with the character of the hotel - both aesthetically and quality of service. Also the NH hotel group are openly environmentally conscious. But I was disappointed with this hotel and felt like they were trying to squeeze extra money out of you at every point.
- Official Description (provided by the hotel):
- The hotel NH Palacio de Oquendo is a charming hotel in Caceres, Spain, ideally located at the entrance to the ancient fortifications that still surround the historical city center. The central plaza, shopping, and business of Caceres are very close to the hotel and easy to access. ... more less
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