We know nothing about Sherry and genuinely wanted to learn about it. We could have gained more information from Google!
The tour starts with a video of horses running through vineyards and a man taking photos of grapes. I don't know if there was any good information on said video, as its been played so many times the sound is so distorted I could barely hear it. We then had about 45 minutes to walk through the Bodega with the 'Tour Guide'. Unfortunately I think the real guide was on a day off, so rather than canceling it, it was guided by a girl who seemed to be the secretary.
At first I was annoyed, but by the end of the tour I felt a bit sorry for her. It was when we spent an extraordinary amount of time looking at sherry barrels marked with signatures of people I've never heard of, I realised she basically had 10 minutes worth of knowledge to stretch over the 45 we had left of the hour. I also thought initially that she was walking so slowly for the benefit of the older amongst the group, but really it was because she knew as much about sherry as we did.
Unfortunately her English only extended to the script of the tour so she either didn't understand our questions, or if she did understand she didn't have the knowledge to answer. (I'm not criticising her here, I speak no Spanish, but the company should not allow someone who only speaks a tiny bit of English to guide an English speaking tour). I have never come so close to asking for my money back. We were truly robbed here.
The best thing about the tour was the tasting. We met a lovely English couple and a nice Dutch man. We really enjoyed their company over our bottle of Sherry. Unfortunately we were only able to taste their basic product and their Harvey's Bristol Cream (which 4 out of the 5 of us had already tasted back home) and 2 Brandy's, we were there for Sherry and would have preferred to try the other two 'levels' of their product. The Tapas we all paid extra for was also completely inadequate. To us, potato chips do not equal Tapas or value for money.
To top off our bad experience, we chose to remain at our table in the Bodega instead of going to the shop. We were having a lovely time when half way through our glasses of sherry we were literally evicted! We were making no noise, nor causing any harm. We were just sitting enjoying what we'd paid for (trying to extract value for our money!) when at 3:35pm we were forced to leave. I expect the tasting was scheduled for 30 minutes and we'd out-stayed out welcome by 5 minutes and the security guard wanted to go for siesta.
Perhaps we were unlucky this day, that we showed up on a day when the usual guide was on a day off, but the company were irresponsible taking our money and allowing such a terrible tour to go ahead. We will surely never buy one of their products and only recommend that you DO NOT do their tour.
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