Without doubt the most over-rated hotel I have stayed in. Reading the Tripadvisor reviews again after the stay, I thought we had stayed somewhere different. Shame we were so persistent trying to find this hard to locate hotel.
Where to start. Slow ineffective checkin. We did not get the double bed reserved over a month earlier, even when confirming this at reception. Two single beds pulled together is not a double bed. No coffee shop, no lunch or dinner restaurant facilities. Buying an espresso capsule to put in a machine to make your coffee at reception is not a facility one associates with a 4 star hotel. The tiny pool on the roof must be the large bath to which so many of the positive reviewers have referred as a feature of their room - for sure too small to swim in. The view from the room of roofs and walls of adjoining properties is another negative feature. The safe was not attached to the wall so could be carried out, but as the last user had not left it ready for use by the next person, it didn't matter.
On the plus side it is clean, a place to sleep in the town centre and there is a great cafe (La Antigua) a few doors down for breakfast - having chosen not to risk the breakfast.
- Official Description (provided by the hotel):
- The Sercotel Hotel Asta Regia Jerez is a new hotel in Jerez de la Frontera intended for business or leisure travelers visiting the city. The hotel boasts a privileged location in the heart of Jerez, next to the Cathedral and City Hall, and only 15 minutes from the railway station.The Sercotel Hotel Asta Regia Jerez has 31 rooms newly furnished for your comfort in Jerez de la Frontera. The 31 rooms of our hotel in Jerez de la Frontera have Minibar, air conditioning and TV with international channels, and offers free wireless Internet and enjoy the gym, the sauna and outdoor pool. ... more less
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