I made a reservation with Monica over the phone and when we checked in, she remembered our telephone conversation. They provided great service, but weren't in our faces. When we checked out, we had to run to catch the train and she was very helpful and concerned to wrap sandwiches for us to go. The breakfast was GREAT, I really wished that we could have lingered over it more. We also had the tasting menu for dinner in the patio in the back of the hotel, which was mostly delicious. The waiter was nice and chatted with us a bit. I'd recommend it for a nice summer evening.
The hotel has a lot cool common lounge areas. I never saw anyone actually lounging around, but if we were there for a longer stay, I probably would have. Since we were there in July when it was incredible HOT and, being 7 months pregnant, I ended up taking long siestas every afternoon!
The room itself had nice, comfortable furnishings overlooking the courtyard. The bathroom had a great fresh feeling, and I was thinking that I'd like to have my own bathroom at home like this. We ended up in a smaller room, I think it was #14, which was pretty narrow so it felt a bit cramped. The only thing was that the room had a weird smell. I can't remember exactly what it was like ... maybe a strange mixture of leather and sewage. It was a pretty faint smell, but there it was.
Nearby the hotel was a nice little helado shop. Overall we loved the hotel, and I'd stay there again, but just make sure to get a different, larger room.
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