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“Muchos Gracias !!!” 5 of 5 bubbles
Review of Itaca Hotel Jerez

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Itaca Hotel Jerez
Bristol, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Muchos Gracias !!!”
5 of 5 bubbles Reviewed 23 January 2013

Excellent hotel smack bang in the center, room was excellent standard, staff friendly and very helpful when needed a hand locating and printing boarding pass !!

Very memorable experience thank you and see you again in March !!

Alan

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. Calidad Itaca Hoteles at Itaca Hotel Jerez, responded to this review, 30 April 2013
Dear guest:
Thank you for choosing Hotel Itaca Jerez and for sharing with other travellers your kind opinión about our facilities and services and we look forward to your return.
Best regards.

NUESTROS HOTELES
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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423 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Polish first
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English first
San Diego, California
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 16 December 2012

We stayed only one night at Itaca Hotel, as we were en route to Barcelona from Sevilla (via Jerez airport). It was exactly what we were looking for - clean, upscale, great location and friendly. The hotel staff greeted us warmly and helped us with train times when we asked. They spoke English well, and, although we are used to communicating our needs in basic Spanish, it was a welcome sound :)

The hotel itself was very clean. We actually booked a twin room to save money but found the HUGE twin beds pushed together to form a larger-than-king-size bed. Comfy & warm.

My one complaint is that we were unable to control the heat in our room. It was not too hot or too cold - the temp was perfect - but I need to sleep with a fan at night to drown out other guest noises. As there was no fan, I heard our neighbor coughing incessantly all night long. Can't really blame this on the hotel, though - I didn't ask reception if there was a way to control the room fan, so, my fault on that!

If you go to Jerez, this is a great spot for your stay.

Room Tip: We were on the first floor and had a beautiful view of orange trees and the street below!
See more room tips
  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JessAnn2772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. Calidad Itaca hoteles at Itaca Hotel Jerez, responded to this review, 30 April 2013
Dear guest:
Thank you for choosing Hotel Itaca Jerez and for sharing with other travellers your kind opinión about our facilities and services and we look forward to your return.
Best regards.

NUESTROS HOTELES
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 22 November 2012

My camera was stolen at the front desk. There were only two possibilities of who took it: the staff or a couple who were behind me waiting to ask a question. From the time I walked away from the reception to the time I came back after realizing I had left my camera on the counter was about 7 minutes.It was slow. There was only myself, a woman in front of me, and the couple in back of me. The woman they remembered. The couple they claimed not to remember. Are you kidding me? It was 7 minutes ago.""Yo no se". Yo no se, is all the two desk boys kept saying to me. I'm such an idiot. I only realized after I got back to Seville that I should have asked to see the security camera footage. Why didnt they offer is what I want to know? Why did the manager never contact me to even acknowledge it happened? $250 gone in a flash. The one male working there then, and for the next few days, could not have been more incompetent and rude. I have never experienced a stay where the staff took so lightly theft in their hotel. It ruined my stay. It was just me and my camera, after all. If the manager responds here, that will be adding insult to injury as he did nothing about it while I was there. The actions are the true tell. Not some empty words that are too little, too late.

As another lovely aside, a garbage strike had been going on for many days, a huge pile of which made up the view from my ground floor window. They conveniently never bothered to mention that when I had my current hotel in Seville call to inquire about the hotel and its specific room availability.

  • Stayed November 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank carissa t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaga
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 11 October 2012

We stayed at this hotel for 4 nights as part of a group booking. Allocation of rooms was the luck of the draw! Some were Ok, but ours had a tiny window looking onto a blank wall and poor lighting so was a dark and dismal environment. Limited storage space.
Food was extremely disappointing. We had to pre order all courses for evening meals in advance of our visit for each of the 4 days and were even given a seating plan!!!! The food was not hot, it was over cooked, pre-prepared, sometimes stiil frozen and sometimes inedible!!! Mass catering at its poorest!! Even the wine was around the 1 euro level!
However, the hotel has a good location, ideally situated near the centre and the staff are friendly and helpful.

Room Tip: Ask for a room with a window!! Don't eat at the hotel - there are plenty of superb places in J...
See more room tips
  • Stayed October 2012, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. Calidad Itaca Hoteles at Itaca Hotel Jerez, responded to this review, 28 April 2013
Dear guest

we'd like to thank you for having chosen our hotel and for spending some of your time in writing your comment.
Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you.

Warmest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford
Level Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 30 September 2012

We stayed here on a cycle tour of Andalucia in September 2012. The hotel receptionist was very friendly, welcoming us like kings and giving good advise on tapas bars to visit. The rooms vary in outlook - we had one with a window into the inner raised courtyard which gave the room an airy light feeling. Well fitted throughout the hotel and good air conditioning. Breakfast in an amazing converted chapel. Jerez and its cobbled tree lined streets is just 5 mins walk away. We stayed in Cadiz the night before in a much inferiror hotel at roughly the same price - Jerez and the hotel Itaca was an oasis in comparison.

Room Tip: Window looking onto inner raised courtyard
See more room tips
  • Stayed September 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ProfBobUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. Calidad Itaca Hoteles at Itaca Hotel Jerez, responded to this review, 28 April 2013
Dear guest:
Thank you for choosing Hotel ITACA Jerez and for sharing with other travellers your kind opinión about our facilities and services and we look forward to your return.
Best regards.

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 25 September 2012

This hotel, which started life as a covent is striking on the outside with its pink and ochre colour scheme. Inside it is modern and well equipped. The dinin g room was once the refectory and is tricked out with Shocking Pink paint finishes. The staff were charming and courteous and happy to help with our visit to the Real Escuola Andaluz de Arte Ecuestre The Local Horse Show which is a must see) and by recommending eating places both in Jerez and Cadiz. Strongly recommended

  • Stayed September 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Malcolm L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. Calidad Itaca Hoteles at Itaca Hotel Jerez, responded to this review, 28 April 2013
Dear guest:

We appreciated very much again for taking the time to inform your valuable assessment. We are glad your stay with us was comfortable and that you have been satisfied about our location and staff.
Best regards.

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 13 September 2012

Ideal location of the hotel in the city centre, no parking area so you have to look for one or ask at the recpetion if there is one near they work with. The size of the rooms were quiet good ,airconditioned ,nice tv , the bed was ok.Bathroom was nice ,nice showers ,just the urin stains on toiletseat was not very welcoming. Breakfast well was not the freshness you would like but o.k. Actually everything was ok ,only the receptionist ( female) was always like stressed giving you the impression she has no time when she talks to you. The other one was very helpful.Wifi was very weak in our room. So all in all o.k and in the middle of everything.

  • Stayed September 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank dacronbasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. Calidad Itaca Hoteles at Itaca Hotel Jerez, responded to this review, 28 April 2013
Dear guest
we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment.
Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another opportunity to serve you.
Warmest regards,

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Itaca Hotel Jerez

Property: Itaca Hotel Jerez
Address: Calle Diego Fernandez Herrera 1 | Esq. Plz. de las Angustias, 11402 Jerez De La Frontera, Spain
Region: Spain > Andalucia > Costa de la Luz > Jerez De La Frontera
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Jerez De La Frontera
Price Range (Based on Average Rates): £
Hotel Class:4 star — Itaca Hotel Jerez 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Barcelo Hotel Jerez
Barcelo Jerez De La Frontera

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