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“Probably, it’s good hotel for short stay but not for long stay”
Review of Itaca Hotel Jerez

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Itaca Hotel Jerez
London, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Probably, it’s good hotel for short stay but not for long stay”
Reviewed 9 March 2014

I have stayed at the Hotel eight nights from the end for February to the beginning of March. It’s a relatively good hotel. However I had some disturbance by some vehicles noise as well as some bad guest behaviours.
The reception staffs were very friendly and helpful, which I have asked to change my room few times before settling down. Although my request was a strictly non-smoking room, I have been allocated a room which was very stinky of smoking. Even though I have looked into few other rooms, most them were smell of smoking. There were no other choice, thus I picked one room by Rafaela Maria where there was Pay parking bay. It seems to be the room has double grazing, but I have some problem with the traffic noise, sometime it started around 7:30 to mid night.
The location of Hotel is very good, and it stands the corner of Plaza de las Angustinas where is the hub of local bus stop, as well as Pay parking bay. It’s walking distance to most of historical centre, shops and bars, and only 15 minutes to both Renfe train station and a long distance bus station. Thus, if you chose the room faces to this Plaza, you probably will have a good view and a traffic noise too.
The room has only basic facility, luck of wardrobe space for long stayer, an air-conditioned work properly, no additional pillows and blankets were available at the room and TV has only 16 channels and remote-controller does not work properly, and it’s not the satellite system. There is only an indirect lighting system (no ceiling lighting) which I felt very dark in the room at evening. Plenty of hot water was available but the power of shower was not good and the shower hook sat up to the high position. This was too high to me such as a small person (5.2 f).
Breakfast is an average standard and nothing special. It seems to me that the breakfast room is very small compare with the numbers of gusts (number of guest rooms). There were mixed of hot and cold dishes, but most of scramble eggs has gone quickly and I felt that is a first come and first services. Maybe my breakfast timing was not good. Coffee machine and sugary added a fruit juice were not my tastes. Fresh baked rolls and pastries were very nice. I also was fed up with being asked my room number every single mooring (eight days) by one of waitress, it is luck of professionalism.
Wi fi is only available at a common area (mainly at reception area) and it’s not at a guest room (might be you can get it for extra fee at your room), there is a PC at reception area and it charge you 1 euro for 20 minutes, and very slow.
Addition to, I saw few minors without accompany by Adults in this hotel, they were occasionally running around the hotel after 11 o’clock in the evening, and grabbed the pastries from the breakfaster counter unhygienically by hand. Somehow, the Hotel will lose a reputation, if the hotel continuously to allow staying those guests.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank satomi-o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. de Calidad ITC Hoteles at Itaca Hotel Jerez, responded to this review, 12 March 2014
Dear guest

We'd like to thank you for having chosen our hotel and for spending some of your time in writing your comment. We regret that some aspects were not entirely to his liking.
We are happy to welcome you in the future.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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shanghai
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2014 via mobile

Stayed at Itaca last weekend at my visit of Jerez, great location and nice clean room. Only if u stay room on the corner might get a bit noisy. The staffs are really friendly and helpful, give me lots recommendation as well as orientation,

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chienyun c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. de Calidad ITC Hoteles at Itaca Hotel Jerez, responded to this review, 11 February 2014
Dear guest:
Thank you for comments. We apreciate knowing that your stay with us met your expectations. Whithout questions our guests satisfactiion is our raison d´etre.
We hope to see you again soon at one of our hotels.
Kindest regards.

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Twickenham, United Kingdom
Level Contributor
140 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 3 February 2014

After a little trouble finding the hotel, we were able to park virtually outside. Checkin was reasonably quick.
We had booked the half board option, but we were informed at checkin that the restaurant didn't open till 8.00 pm, so we couldn't eat because we had appointments on both our evenings.I wish that we could have been told about this at the time of booking.
On balance the hotel was very reasonable, and was in good location.

Room Tip: Our room was 5 on the ground floor, reasonable size but a small bathroom
See more room tips
  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicolas p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
190 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 February 2014

Nice and modern hotel located centrally within Jerez. Fairly easy to find in a car but parking can be difficult - until the Hotel has given you a card-key for the local underground car-park, a few minutes walk away.

The rooms are compact - especially on the ground floor. Toilet has barely enough space to close the door but the shower is large. Aircon is quoted as being available. Its not quite as you'd expect. It would seem after some 'lost in translation' moments the aircon is available in their summer but not in the winter. Winter being 20 degrees outside - so it can get warm quickly in the room. Beds need seriously refreshing. I didn't sleep well at all.

Restaurant had a fixed menu. Good choices and excellent quality. Dining room was missing an atmosphere and more like eating in a library. It needed music - at least.

Free Wifi available in the hotel. Seems to work will in reception but failed completely when in our room.

Nonetheless - overall a good experience.

  • Stayed January 2014, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. de Calidad ITC Hoteles at Itaca Hotel Jerez, responded to this review, 11 February 2014
Dear guest

We'd like to thank you for having chosen our hotel and for spending some of your time in writing your comment. We regret that some aspects were not entirely to his liking.
We are happy to welcome you in the future.
Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jyvaskyla, Finland
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 January 2014

We visited Jerez on June 2013, and stayed at ITC Hotel Jerez. The hotel is converted from a monastery with extremely good taste to a modern hotel. The room we had was spacious, and comfortable. We had half board, and both dinner and breakfast were very good. The breakfast actuallt exceptionally good with a lot of Spanish culinary treats.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jojuto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. de Calidad ITC Hoteles at Itaca Hotel Jerez, responded to this review, 21 January 2014
Dear Guest,
It was such a pleasure reading your comments. Without a doubt, feedback like yours encourages us to continue working hard so that our guests’ experiences at our hotels are enjoyable ones. We would love to see you again soon at any of our establishments.
Kindest regards.

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zug, Switzerland
Level Contributor
44 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 December 2013

We stayed for 6 nights at Hotel Itaca in Jerez. Fabulous location. Ample parking around the hotel within the blue zones. Lots of bars for coffee and a tostada in the mornings and only a 5 minute to a Carrefour supermarket and the main Mercado. Reception staff all very helpful and spoke perfect English.
Room was hot and the soundproofing was poor. I wouldn't consider this as an 'international' 4 star hotel. Bathrooms were a little tired.

Room Tip: We stayed in room 118
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank m69murphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. de Calidad ITC Hoteles at Itaca Hotel Jerez, responded to this review, 21 January 2014
Dear guest

We'd like to thank you for having chosen our hotel and for spending some of your time in writing your comment. We regret that some aspects were not entirely to his liking.
We are happy to welcome you in the future.
Best Regards.

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leatherhead, Surrey, UK
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 December 2013

The minute we arrived at the Itaca, nothing was too much trouble from helping us with the quirks of our rental car while trying to unload, via the special unloading parking arrangement to the effort made to sort out a strange sound the shower was making in our room. In the latter case, concern extended to offering us a temporary alternative room until an upgrade to a suit was available. In the end, we stayed put as the noise was sorted out. Copious useful local information was forthcoming from the very friendly front desk staff. We would certainly recommend to stay at the Itaca as we felt, apart from the above, it offered great value for money and it was easy walking distance from all the city centre sights.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LeatherheadTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eva D, Dpto. de Calidad ITC Hoteles at Itaca Hotel Jerez, responded to this review, 16 January 2014
Dear guest:
Thank you for comments. We apreciate knowing that your stay with us met your expectations. Whithout questions our guests satisfactiion is our raison d´etre.
We hope to see you again soon at one of our hotels.
Kindest regards.

OUR HOTELS
ITACA JEREZ****/ ITACA SEVILLA***/ ITACA FUENGIROLA***
ITACA MALAGA***/ ITACA COLON CORDOBA**/ ITACA CONSUL DEL MAR VALENCIA****
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Itaca Hotel Jerez

Property: Itaca Hotel Jerez
Address: Calle Diego Fernandez Herrera 1 | Esq. Plz. de las Angustias, 11402 Jerez De La Frontera, Spain
Region: Spain > Andalucia > Costa de la Luz > Jerez De La Frontera
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#11 Luxury Hotel in Jerez De La Frontera
Price Range (Based on Average Rates): £
Hotel Class:4 star — Itaca Hotel Jerez 4*
Number of rooms: 53
Reservation Options:
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Also Known As:
Barcelo Hotel Jerez
Barcelo Jerez De La Frontera

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