There is no way that this is a 4 star hotel.....
Our stay here was such a disappointment.
First of all; the hotel staff were all very rude.
They acted like we were just a bother.
The rooms are DIRTY and very dated.
The beds are old(you can feel the mattress springs poking you...ouch....)
No soap, shampoo or towels in the room when we arrived.
The balcony looked like it hadn't been cleaned for years.
The area the hotel is located in is a dump.
Drunk/homeless people hanging out on the street of the hotel.
I refused to go out after dark!!!
There is only ONE teeny tiny elevator for the whole hotel.
Key cards didn't work.
Had to go down to exchange them 3 times.
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- Also Known As:
- Carlton Hotel Donaueschingen