After having one hotel in Lindos canceeled 48 hours before we were due to travel, we booked the Aquagrand through Alpha rooms.com and were assured that the booking had gone through. We arrived at the Aquagrand at 1.30am on the 12/09/11 due to a flight delay. On arrival we were told that no booking had been made for us, even though we had all the due paper work etc. The night receptionist found us a room to stay in for the rest of the night and the following morning we had a meeting with the reservations manager Rebbeca. Many telphones calls back and forth to Alpha rooms, who offered us another hotel 6km away, which we did not accept due to the taxis strike and being even further away from Lindos.
It appeared that Alpha rooms was not contracted to make bookings at the Aquagrand, so we agreed for them to refund us the payment, and deal with the hotel personally.
Rebecca at Aqua sorted us out with two different rooms during our stay, due to the hotel being heavily booked, the first was with its own pool, which was a real treat and the second a sea view room which was equally as nice. So after a difficult start, we were able to relax and enjoy our holiday.
This hotel is stunning, perfect for relaxing and in a lovely location. The staff, from Rebecca, down to the beach staff are all great and nothing is too much trouble for them.
The food was good, we had half board basis. The beach is relaxing and quiet and great for snorkelling along the rocky coast. The hotel is a quiet relaxing hotel and i hope it remains so. We would definately return there in the future. But i would advise anyone booking through Alpharooms.com to phone the hotel direct before arrival.
- Official Description (provided by the hotel):
- Luxurious beach-front hotel with limitless views to the bright blue of the Aegean Sea, just 1500 meters away from the renowned traditional village of Lindos. Nestled into a cliff side, the hotel blends in magically with its Lindian surroundings and enjoys breathtaking views of the Aegean. The private-like beach, in front of the hotel, stretches to a length of 200m, and although rocky in nature, its crystal clear turquoise waters are easily accessible through wooden decks and panels. ... more less
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- Also Known As:
- Aquagrand Exclusive Deluxe Hotel Lindos
- AquaGrand Exclusive Deluxe Resort Lindos, Rhodes