When we were invited to a wedding at Lindos, I started looking immediately for a nice hotel for our one week stay. I wanted a hotel where we could sunbathe and swim. I discounted LindosBlu on account of the issue of sun (or lack thereof in the afternoon); and also discounted Melenos as there is no swimming pool. From the positive reviews on TA, I opted for the Aquagrand. I discovered when we got there that it is probably the closest hotel to St Paul’s chapel, where the wedding was taking place. As others have mentioned, it is a walk (20-30 mins) from the centre of Lindos. My concern was not so much the distance but whether the road was safe. There is a pavement which makes the walk safe and easy. We tended to walk to Lindos during the day and in the evening, and although we were happy to walk back to the hotel in the afternoon, we always got a taxi back at night. The taxi fares are fixed at 8euros (to collect you from the hotel) and 6 euros from the square to the hotel. A taxi would arrive within 5 minutes of being called by the hotel to collect you.
I had requested a superior seaview room that got the sun for most the day. We were allocated a room in block 500 which got the sun until very late in the afternoon. Unfortunately the balcony was so sheltered from the wind that it was actually too hot to sunbathe on our balcony and so we preferred to sunbathe around the pool where there was a pleasant breeze. In addition, the chairs on the balcony are metal –framed director style chairs which are not great for sunbathing (a reclining type of chair would have been more comfortable). (The sea front suites/room get a lovely sunrise but lose the sun later in the afternoon.) Our room was fine. Pleasant decor, enough room and very quiet.
The location/layout of the hotel means that there are plenty of places to sunbathe on loungers. Many guests chose to sit on the beach and swim in the sea. There were ample loungers on the beach. Although the beach is stoney, the construction of wooden walkways means that the walk to the sea is much easier and more enjoyable than tiptoeing over stones. Many people who were staying in the “private” pool rooms, opted to stay on their terrace with pool. As others have noted, these “private” pools are not private. Anyone can walk by and look in, plus the rooms upstairs overlook both the pool and the terrace. If you don’t mind that lack of privacy- then fine – but I was pleased that we had not booked one.
We did not have dinner in the hotel but had lunch a few times at Sensio or Olivino. Service was good and the menu suited us.
The main pool was large and great for swimming. It was only the last 2 days of our holiday where the water temperature dropped so much (for some reason) which made swimming unenjoyable. All of the guests who had swum up until then, found the drop in water temperature less appealling. The weather was still lovely so not sure what happened
Having noted some of the positives, I’m afraid that the number of practices and policies operated by the hotel management meant that our experience was far from 5 star.
The policy that you must pay a 20 euro deposit for a pool towel which you must keep for 2 days is disgraceful. You swim, come out and dry off, then lie down on a wet towel. Tough. We wondered if maybe there was some eco policy on Rhodes which the hotel had to obey but we spoke with guests staying at the Lindos Memories hotel and they commented how generous their hotel was with towels and that their bedding was stripped and changed every day.
As for service around the pool, once (only) during the afternoon, one person from the hotel would come round to ask if you wanted a drink. If you didn’t want one at that particular moment – tough. There is no pool guy to move your lounger/sun brolly and obviously noone to bring you a change of towel! No food may be served/eaten around the main pool.
No evening turndown service. Never encountered that in any 5 star hotel in any country in the world. We were allocated 1 sachet of bodywash/shampoo per person per day. If you used that up before going out in the evening, then tough. Our room was serviced at around 3pm each day. So up until then we had no fresh towels and no replenished toiletries. We started to leave our bath towels outside during the night rather than in the bathroom as often they were still damp in the morning . (Someone on TA mentioned Molton Brown products. Our sachets were not MB but something like Ahnnya). We received one bottle of complimentary water and some greek sweets on check in – but nothing else was provided/replenished during the course of one week.
Breakfast was not 5 star. The fresh fruit buffet was boring eg apples, oranges, bananas and grapefruit. The “exotic” element was kiwi and melon. The same every single day. The rest of the fruit was tinned. Tinned peaches, tinned pineapple and tinned mixed fruit. On the first day there were cartons of fruit yogurt and a bowl of greek yoghurt. But the fruit yoghurt was not provided after the first day. One day there was no butter set out and when I asked if there was any, I was told to have margarine. Cheap paper napkins were provided at breakfast. In addition, no replacement cutlery was provided – so if you used your knife to cut your fruit, you would have to re-use it to butter your toast. Waiters dashed around filling up coffee/tea cups (no pots provided) but never noticed if you had cutlery that needed replacing. Makis was very pleasant at breakfast but we did not see many other smiling staff.
To end on a positive note, the hotel shop had a sale on whilst we were staying and their quality Rhodes pottery/ceramics was nicer and better value than anywhere else we saw in Lindos or Rhodes Town. Also - we saw people carrying back large bottles of water from the supermarket but the hotel shop sold large bottles for only 1 euro which seemed good value to us.
Overall – a disappointing stay. The hotel gardens are lovely, and the decor/layout is very relaxing. But the feeling of tight purse strings gives an air of cheapness and lack of quality which would put me off ever wanting to return.
- Official Description (provided by the hotel):
- Luxurious beach-front hotel with limitless views to the bright blue of the Aegean Sea, just 1500 meters away from the renowned traditional village of Lindos. Nestled into a cliff side, the hotel blends in magically with its Lindian surroundings and enjoys breathtaking views of the Aegean. The private-like beach, in front of the hotel, stretches to a length of 200m, and although rocky in nature, its crystal clear turquoise waters are easily accessible through wooden decks and panels. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Expedia, LoveHolidays, Odigeo, Hotels.com, Ebookers, TripOnline SA, Evoline ltd and 5viajes2012 S.L. so you can book your AquaGrand Exclusive Deluxe Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aquagrand Exclusive Deluxe Hotel Lindos
- AquaGrand Exclusive Deluxe Resort Lindos, Rhodes