The experience left me appalled and angry.
The hotel was sold as a 5 stars when in fact it achieves 3 stars.
The food was a hazard into the world of salt poisoning.There is a lack of direction in the kitchen and that's because there was no head chef in place but only practising staff (work experience).
The sandy beach is non- existent, the beds at the beach are soilly and of very poor quality or broken all together.The bins never emptied during the day.
We have spent a lot of money on transport,a 5 stars hotel would have a shuttle a few times a day but not at this hotel.
Room was large and clean but not thanks to Thomas Cook;however no toiletries available only some suspicious soap dispenser!! The reception tried to extort money for the safety box located in the room that's unacceptable and unknown to happen in a real 5 stars hotel.By the end of the week the hotel was runing out of towels...?!
The serving staff are nice and helpful ;however they could not speak English nor Greek or any other language in circulation as the hotel is used by Italian,French and Dutch tourists.I speak English,Italian ,French and Greek and therefore could understand the frustration of many of the guests.
The two single showers at the beach breach every rule on health and safety!! No drainage in place and the water just floods about your feet..The board walk is old , rotten and broken. Potentially hazardous !At the pool the shower is non existent.
The management team was pleasant but not alert enough. The general manager was looking like anything but a manager.I believed for the entire week that he is a traveller so read into that....who should lead by example but didn't.
No I will not return to such a horrible place and if you love your youreselves enough don't book your holiday there.
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- Also Known As:
- Lindos Bay Hotel
- TUI Sensimar Lindos Bay Resort & Spa Rhodes