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Hotel Castell
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Reviews (278)
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All reviewsceiling fanpool arearoom and en suiteextension leadabsolutely loved our holidaybreathtaking viewsthe cliffair conreception barmobility issuesexcellent breakfastview from the balconylovely hotelstayed here for a weekemailed the hotelend of junecold meats
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Reviewed 23 May 2014

The thing to remember with the Castell is that it is a 3 star, value hotel (at least it was value for us). Most people in the hotel seemed to agree that they got a bargain and made the most of it.

We were staying half-board although we would have paid the same to stay B&B. So we treated dinner as a bonus and agreed that if the food was terrible we would just head into town for dinner. The food was interesting but we both managed to leave filled up every evening. If you don't like what you get served there is a nice salad buffet available to fill up from.

The views are incredible and every room has a balcony with a lake view. Our room was small and a little dated but it was very clean and we grew to like it a lot.

The staff were all friendly and flexible. We were allowed to have an early breakfast on 2 occassions and a late dinner on one since we were out on excursions.

Yes, the hotel is up a lot of steps (I counted 107 to the hotel then a further 36 to our room) but if you do your research first then you can decide if it is suitable. I see this as a positive as it is the height that gives such spectacular views and the walk down to town is quite charming.

The pool is beautiful too (but freeeeezing).

We would stay again. Any of the negative things you might read about food seem to be shared with all the hotels, even the 4 star ones (according to others on our flight).

Room Tip: Higher up for the view or lower down for less steps to town.
  • Stayed: May 2014, travelled as a couple
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2  Thank ColandKaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2014

Just got back and i wish I'd booked elsewhere. Firstly not suitable for anyone with any kind of physical disability as we were told. Cleanliness is so poor, photo's included, that i had an asthma attack the first and third night. Safety cord in shower was black with mold, when we brought it up, the owner cut it off completely so should i slip in the shower I'd be stuck there. Radiators caked in an inch of dust, even after brought up and they "Cleaned" it was still there. No pull end on the ceiling fan so i couldn't even reach it to turn it on. Even though food pre-ordered the day before desert was wrong twice with no apology. I'll warn you now that the seafood risotto is hotter than hell and it has tonnes of chilli flakes in it but menu did not state that. The back staircase to get to town if you stand at the top and someones at the bottom they can see right up your skirt/dress and certainly not suitable for children. Balcony never swept or mopped. Ant run down side of bed. Walls so thin you can hear next door wee and have arguments. Only two power outlets in the room, one in bathroom and one with the TV plugged in. The power is unreliable, lights flicker always and went off altogether regularly. Fair enough the power goes off during thunder storms but the rest of the time there's no excuse. No hot water before 6am. Charged for drinks we did not have, refunded after confronted. This hotel is not geared up to English just the Germans and Italians. No entertainment at all so either sit in bar or bog off to bed as outside steps much to dangerous to walk up in dark or semi- light.

Buses will not stop here, any buses or coaches. The road level is LETHAL, think Brans Hatch, no matter what anyone says DO NOT try to walk along it.

Only good things to say about this hotel is the beds are comfortable and the lady at reception/bar is really nice, i'd just like to say that. View is great.

Room Tip: Get one in Malchesine instead. Or just about any other hotel.
  • Stayed: May 2014, travelled with friends
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Thank Tracey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

I went on holiday to Limone and stayed here for a week. The Breakfast was to die for. The lunch and tea was ok but not brilliant. The drinks were lovely too. The rooms were cool but were a bit ugly. The view of the lake was fantastic and the swimming pool was good. The swimming pool gave me a awful itch everywhere so beware. Other than that it was good.

Stayed: August 2013, travelled with family
1  Thank Ellis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

a simple hotel with fab views from the restaurant and pool area. all rooms are lake facing so all have good views though some are definitely better than others - i think floor -1 i.e. the floor below reception has the best views if you get a choice - smaller balconies but unobstructed views. didnt really want half board but actually it was decent enough and plenty of it. lovely pool - plenty big enough for a proper swim.

Room Tip: top floor has v deep/shared balcony which restricts views and makes it less private. floor -1 looked best to me.
  • Stayed: September 2013, travelled as a couple
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2  Thank mags474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

Breath-taking view over the town and lake makes you forget the small issues with this hotel.
Parking is very limited and you may need to leave your keys.
We arrived at a little before 20.00 after an awful drive and decided to eat at the hotel as we were tired. They "kept open" the kitchen for us, I was somewhat surprised this was necessary at 20.00, which we were thankful for but the food was a "school dinner" and not a good one at that.
The room was clean, the bathroom was poorly lit and the shower cubicle was not made for claustrophobics!
The pool was nice but not large however we found the sun loungers uncomfortable. Breakfast was not overly inspiring but the bread was fresh and lovely.
Unlike some reviewers who enjoyed "skipping up and down" the steps to the town (as someone who suffers from a bad knee) I did not.
The view makes everything better!

  • Stayed: August 2013, travelled as a couple
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2  Thank keith_hawes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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