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“Whatever you do, do not stay at this hotel!!”
Review of Hotel Garni Sole

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Hotel Garni Sole
Ranked #34 of 42 Hotels in Limone sul Garda
Reviewed 14 July 2008

I would adivse all travellers to avoid this hotel - the owner tried to exercise a personal vendetta gainst me and my girlfriend.

We arrived around mid day on the Saturday, and from the moment that we arrived at the hotel the manager was at best rather surly. However, given the wonderful setting overlooking the lake we did not dwell on this and got on with enjoying our holiday.

On Tuesday we spent the day pottering around Limone and came back to the hotel in the afternoon. Whilst we were walking through the bar area, the manager approached us saying that 'we must explain something'. He pulled out one of the bedsheets which had some residue from a fake tan that my girlfriend had been using. We explained that this was a make up based product and that it would come out in a normal wash - he claimed that he had tried to wash it twice and that if we 'damaged' any more sheets we would have to pay for them and told my grilfriend to wash properly. We were quite embarrased by this incident and went up to our room (I dread to think what he would have done if it was a genuine 'accident' by an old or young guest and he had pulled their sheets out in front of the whole bar in this way).

The manager then ignored us for the rest of the holiday until the Friday morning at breakfast where he marched over to our table and presented a bill for 80 euros for damage to the sheets.

At this point we called the rep (who was very helpful). This resulted in a huge and embarrasing argument in the bar between ourselves and the rep and the manager. He accused us of lying and said that we had agreed to pay for all damage caused (although these were in fact the same sheets that he had brought out earlier in the week), he also said that we had 'brought the problems on ourselves' (although why was never explained).

The rep agreed to take the sheets away and wash them in her appartment - which he was very opposed to. We felt very uncomfortable staying in the hotel so left and booked in to the Hotel Limone for our last night (which was very nice with very friendly staff)

Incidentally, after one wash all of the make up came out of the sheets. My conclusions from this were either,
1) He was trying to con us and has tried this scam before on other young couples who he thinks will pay up without arguing
2) The hotel does not wash its sheets properly (he claimed they had washed the sheets twice) as in evry other hotel that I have staid in they can get pretty much anything out - let alone make up!

Neither explanation is very encouraging!

I asked the rep whether they had had any other issues with the hotel. She said that they had, but that most of the problems had been with his mother who was apprarently even worse - so maybe we got off lighty!

  • Stayed: July 2008, travelled as a couple
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1  Thank Paulfrommanchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 - 40 of 82 reviews

Reviewed 18 September 2007

had a great holiday the hotel was clean, staff made you feel very unwelcome,once we arrived we had to wait 2 hours for the room to be made ready .did not spend anything in hotel as we felt very uneasyshall not be returning to this hotel.the rooms at the front had great views but if you were unlucky to have a room at the back you had a viw of a brick wall.

  • Stayed: September 2007, travelled as a couple
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Thank jwestNorfolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2007

Have just returned from a week at the Sole where we had a balcony view over the beautiful Lake Garda. No air con meant we had to sleep with the balcony doors open which was fine until the deliveries started around 6am! The rooms were spotless, and the view made it all worth while but if you like to have a lay in I would go for a room at the back! The sun terrace was basic but again spotless, and due to the majestic mountains there was no sun in resort after 5.30 so make the most of it during the day. Limone itself is small but beautiful but be prepared for some travel experiences if you want to get out and about. The roads are narrow and winding and it takes quite a while to travel even short distances. Breakfast was basic but plentiful. Overall the situation on the lake front more than makes up for any draw backs. I would go again!

  • Stayed: September 2007, travelled as a couple
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1  Thank bookworm137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2007

What a wonderful view,
We stayed for a week at the hotel where the staff were always smiling and eager to please. The room we had booked had a view across the lake (it did cost a little extra but was worth every penny).
The only downside was the fact that the 'chimney' from the kitchen ran up the back of the bathroom meaning the room was always hot, leaving the window open solved this but the noise from the bar did at times make sleeping a little difficult.
The food was basic (toasties etc.) but the ice creams were brilliant.
Would we stay there again YOU BET

  • Stayed: September 2007, travelled as a couple
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1  Thank bream
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2007

Although basic the hotel is spotless and rooms are cleaned every day to an extremely high standard. The rooms have everything you need apart from air-con. There is a large fridge and a good bathroom. The hotel itself is in a perfect location right on the promenade, you really couldnt ask for a better spot, sitting out every morning for breakfast looking into the lake and beautiful mountains. Highley recommended for a cheap but amazing getaway. Surrouned by great food and drink.

  • Stayed: July 2007, travelled as a couple
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Thank kate1palmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2006

We decided for our holiday to Italy this year we would visit Lake Garda and we chose Limone after viewing the resorts on the net.We were cerainly not disappointed in any way by this beautiful and relaxing resort .Of all the resorts on the lake we visited ( we didn't manage them all ) Limone we found to be the most picturesque and tranquil and very friendly everyone seemed to be enjoying the experience. We chose the Hotel Sole as this year as it supplied only bed and breakfast and we wanted to eat mainly Italian dishes which most Italian hotels we have stayed at don't usually do, catering more for the tourist than local. We were not disappointed ,as there are some lovely restaurants serving superb food in the resort .The Azzuro and Gemma to mention just two. The Hotel Sole is ideally situated right on the front of the lake and with a lakeside balcony you can sit and watch and listen to the little town going about it's business but at night when you close the doors it is quiet enough to get to sleep. Also there is a sun roof with loungers and chairs and great views across the lake. The rooms are cleaned every day and are comfortable enough and the breakfast was good with all the usual continental items provided.The only black mark was the unfriendly and unhelpful attitude of the owners a lady and her son who on our arrival were only iterested in giving us our keys and despatching us to our rooms as quickly as possible so they could continue their work at their bar/ cafe.No information was given to us on arrival and when we asked we arrogantly dismissed with the wave of a hand.As there was no information in the rooms we had to find our on way about including looking for the sun roof.The hotel was pleasant enough and the other staff are very pleasant but if you want to feel welcome in Limone find another hotel or ignore the very unwelcoming owners of The Hotel Sole . But we would certainly recommend Limone for a wonderful holiday.We spent 11 wonderful days there and we intend to return soon.....but not to The Hotel Sole.

Stayed: September 2006
7  Thank Gramlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2006

I chose this hotel after reading the reviews here and was not disappointed. We did not pay extra for a balcony and were given a large room at the back of the hotel which was quiet and relatively cool. The hotel was really clean and the beds were comfortable and the linen and towels were changed often. Good bathroom. Staff were lovely, not overpowering - but then I didn't want them to be my best friend - courteous and efficient. Food in the cafe is limited to salads, snacks and ice creams but these were great and there are so many local bars and restaurants to choose from - we finished every evening with a coffee and liquer on the terrace. I would go back here. If you want a boring chain hotel with lots of "activities"- stay somewhere else!

  • Stayed: August 2006, travelled as a couple
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5  Thank Jan58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Garni Sole

Address: Via Guglielmo Marconi 36, 25010 Limone sul Garda, Italy
Region: Italy > Lombardy > Province of Brescia > Limone sul Garda
Amenities:
Bar / Lounge Beach Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Limone sul Garda
Price Range: £86 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Garni Sole 3*
Number of rooms: 40
Official Description (provided by the hotel):
With 70 beds the Hotel offers different type of rooms, all with shower, toilette, phone, safe, freeze, TV-satellite. Treatement: bed & breakfast with a breakfast-buffet; buffet is rich and complete, including marmelades, italian cold meats, cheeses, fruit, yogurt, eggs, juices and hot drinks. Enclosed to the Hotel is a spacious and lively open-air cafe with music (every evening) where you can spend on the lakeshore pleasant moments enjoying the many touristic events (fireworks, musical events). ... more   less 
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Also Known As:
Garni Sole Hotel
Hotel Garni Sole Limone Sul Garda, Lake Garda, Italy

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